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For Companies At a Glance
- Tasks: Ensure site security, conduct patrols, and provide excellent customer service.
- Company: Join a dynamic team in retail security across multiple locations.
- Benefits: Earn £14.38 per hour with flexible shifts and training opportunities.
- Why this job: Make a difference by keeping customers and staff safe in a vibrant retail environment.
- Qualifications: Must have SIA License, strong communication skills, and a full UK driving licence.
- Other info: Ideal for those seeking a rewarding role with career development potential.
Overview
Relief Retail Security Officer — Camberley, Slough, Bracknell, Basingstoke areas. £14.38 per hour. Various shifts (between 0800 and 2200) — must be flexible to work any day/time. Must have own transport. Must have Retail Security experience.
Main Duties
- Use ASCONE to maintain the security of the site.
- Conduct regular patrols of the site.
- Deliver customer service to both staff and visitors.
- Support the staff with any reasonable request.
- Ensure the relevant reports are completed in order for accurate information to be recorded.
Training
For this role, you will be required to fully and satisfactorily complete all required competency training, as well as undertake additional training to ensure continuous self-development as directed by the Operations Manager. You are required to ensure you renew your licence 16 weeks before expiry.
Security and Health & Safety
- Look out for, and to immediately report, any Health & Safety hazards, or potential hazards, on site.
- Stay alert to any threats or changes within the work environment in order to take the appropriate action to reduce the chance of disruption, loss or damage, whilst using common sense and initiative to ensure the situation does not become threatening.
- To maintain professional conduct in the face of difficult situations and challenging customers.
- Complete an accurate and detailed entry of any incidents that occur on the system provided on site.
- To call emergency services and Communication Centre to report all incidents.
What we are looking for
- Door Supervisor SIA License
- Excellent communication skills
- Ability to work well under pressure
- Full UK drivers licence with access to own vehicle
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Relief Retail Security Officer employer: Mitie
Contact Detail:
Mitie Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Relief Retail Security Officer
✨Tip Number 1
Network like a pro! Reach out to your contacts in the retail security field and let them know you're on the lookout for opportunities. Sometimes, a friendly chat can lead to job openings that aren't even advertised.
✨Tip Number 2
Be ready for those interviews! Brush up on your retail security knowledge and be prepared to discuss how you handle challenging situations. Show them you can keep your cool under pressure and deliver top-notch customer service.
✨Tip Number 3
Flexibility is key! Since the role requires working various shifts, make sure to highlight your availability during interviews. Let them know you're ready to jump in whenever they need you, whether it's early morning or late evening.
✨Tip Number 4
Apply through our website! We make it super easy for you to find and apply for the Relief Retail Security Officer position. Plus, it shows you're serious about joining our team. Don't miss out!
We think you need these skills to ace Relief Retail Security Officer
Some tips for your application 🫡
Show Off Your Retail Security Experience: Make sure to highlight your previous retail security experience in your application. We want to see how you've handled challenging situations and provided excellent customer service in the past.
Be Flexible with Your Availability: Since the role requires flexibility with shifts, let us know your availability clearly. Mention any specific days or times you can work, so we can see how you fit into our schedule.
Keep It Professional Yet Personal: While we love a professional tone, don’t be afraid to let your personality shine through. Share a bit about yourself and why you’re passionate about security and customer service.
Apply Through Our Website: To make sure your application gets to us quickly, apply directly through our website. It’s the easiest way for us to review your details and get back to you!
How to prepare for a job interview at Mitie
✨Know Your Security Basics
Make sure you brush up on your retail security knowledge before the interview. Familiarise yourself with ASCONE and be ready to discuss how you've used it in past roles. This shows that you’re not just a candidate, but someone who understands the tools of the trade.
✨Showcase Your Customer Service Skills
As a Relief Retail Security Officer, you'll need to balance security with customer service. Prepare examples of how you've handled difficult situations with customers while maintaining professionalism. This will demonstrate your ability to keep calm under pressure.
✨Flexibility is Key
Since the role requires flexibility in working hours, be prepared to discuss your availability openly. Highlight any previous experiences where you’ve adapted to changing schedules or worked various shifts. This will reassure them that you can meet their needs.
✨Health & Safety Awareness
Be ready to talk about your understanding of health and safety protocols. Share any relevant experiences where you identified hazards or took action to ensure safety. This will show that you take the responsibility of the role seriously and are proactive in preventing issues.
