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For Companies At a Glance
- Tasks: Ensure a safe shopping environment while delivering top-notch customer service.
- Company: Join Mitie, a leader in retail security with a focus on safety and service.
- Benefits: Enjoy competitive pay, paid breaks, and access to great employee perks.
- Why this job: Make a real difference in your community by keeping customers and colleagues safe.
- Qualifications: Must hold a current SIA licence; CCTV licence is a plus.
- Other info: Flexible part-time hours with opportunities for progression and development.
Overview
Vacancy information for the role of Relief Retail Security Officer for Sainsbury\’s based at various Sainsbury\’s Stores. Pay rate: £12.60. Hours: Part time hours. Various shifts in various locations as required.
Mitie is looking for a Retail security officer who can deliver exceptional customer service whilst creating a safe shopping environment, free from the fear of crime for customers and colleagues. It is required that you hold a current SIA licence or SIA Certificates. It is also desired that you hold an SIA CCTV license, although this is not a necessity.
Vetting
It is vital that you have a full 5-year checkable employment/education history, failure to do so could mean your offer will be withdrawn or your employment stopped.
Main duties
- To deliver industry leading customer service
- To deter violence and public order offences
- To conduct patrols of the store
- Utilising CCTV systems to support the reduction of crime and stock loss
- Liaise with the store management teams
- Liaise with the Police and crime partnerships where required to foster a great working relationship to support the reduction of crime in store
- To wear Body Worn CCTV to support in the reduction of crime and increase colleague and customer safety
Benefits to working with Mitie include
- Contracted hours
- Annual leave entitlement
- Pension and Life insurance schemes
- Free uniform supplied
- SIA Re-licencing programme
- Comprehensive induction and training programme
- Access to Mitie\’s outstanding employee benefits including financial services, retail discounts, reward schemes and online GP services.
- Apprenticeship schemes
- Progression and development opportunities
- All breaks are paid
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Relief Retail Security Officer employer: Mitie
Contact Detail:
Mitie Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Relief Retail Security Officer
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the retail security field. A personal recommendation can go a long way in landing that Relief Retail Security Officer role.
✨Tip Number 2
Prepare for the interview by brushing up on your customer service skills. Remember, it’s all about creating a safe and welcoming environment for customers. Think of examples from your past experiences that showcase your ability to handle difficult situations with grace.
✨Tip Number 3
Show off your SIA licence! Make sure you highlight your qualifications during interviews. If you have an SIA CCTV licence, mention it too – it could give you an edge over other candidates.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’ve got loads of resources to help you prepare for the next steps in your job search.
We think you need these skills to ace Relief Retail Security Officer
Some tips for your application 🫡
Show Off Your Customer Service Skills: In your application, make sure to highlight any experience you have in delivering top-notch customer service. We want to see how you can create a safe and welcoming environment for customers and colleagues alike.
Be Clear About Your SIA Licence: Since holding a current SIA licence is a must, don’t forget to mention it right at the start of your application. If you have an SIA CCTV licence, definitely include that too – it could give you an edge!
Detail Your Work History: We need a full 5-year checkable employment/education history, so be thorough! List your previous roles and responsibilities clearly to avoid any hiccups in the vetting process.
Apply Through Our Website: To make sure your application gets to us quickly and efficiently, apply directly through our website. It’s the best way to ensure we see your application and can get back to you as soon as possible!
How to prepare for a job interview at Mitie
✨Know Your Stuff
Make sure you understand the role of a Relief Retail Security Officer inside out. Familiarise yourself with Sainsbury's values and how they align with providing exceptional customer service. Brush up on your knowledge of security protocols, especially regarding SIA licensing and CCTV operations.
✨Showcase Your Customer Service Skills
During the interview, highlight your experience in delivering top-notch customer service. Share specific examples where you've successfully handled difficult situations or contributed to a safe environment for customers and colleagues. This will demonstrate that you can balance security with excellent service.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to handle conflict. Think about past experiences where you had to deter violence or manage public order offences, and be ready to discuss how you approached those situations.
✨Build Rapport with Interviewers
Remember, interviews are a two-way street! Engage with your interviewers by asking insightful questions about the team dynamics and how they work with local police and crime partnerships. This shows your interest in fostering relationships and your commitment to creating a safe shopping environment.