Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead soft service delivery and manage cleaning teams across the East of England.
- Company: Join a dynamic team supporting the Department for Transport's facilities management.
- Benefits: Competitive salary, career development, and a focus on health and safety.
- Why this job: Make a real impact by driving innovation and operational excellence in service delivery.
- Qualifications: Experience in multi-site soft services and strong people management skills required.
- Other info: Opportunity to work in a fast-paced environment with excellent growth potential.
The predicted salary is between 36000 - 60000 £ per year.
Overview
The purpose of this role is to lead the soft service delivery supporting the Compliance Manager on the Department for Transport (DfT) facilities management contract within their geographical area of responsibility (Peterborough, Ipswich, Norwich, Southend on Sea, Cambridge & Colchester area). The role is responsible for supporting all areas of soft service delivery to all affected properties within the defined geographical area (East of England).
The role will provide operational leadership and direction to ensure compliance with service delivery obligations, support the Compliance Manager in management of the P&L, SLA\’s and KPI performance measurement.
The Regional Workplace Manager will provide leadership to all staff and key supply partners, inspiring performance excellence across all levels and in all soft service delivery areas, working within the agreed commercial model and budgets and to drive innovation, operational excellence, and continuous improvement in delivering a best-in-class soft service provision.
The Regional Workplace Manager will manage the cleaning teams and ensure appropriate levels of resources are deployed with succession and development plans in place whilst ensuring all activities are carried out in accordance with all statutory requirements and corporate policies including, but not limited to, Health and Safety, Quality Assurance, Environment & Sustainability and Employment Legislation.
Responsibilities
- Embed a zero accidents culture of Health and Safety within the contract
- Update & manage CAFM System
- Manage cleaning, waste, pest, security & anything relating to soft services
- Manage a team of cleaners (around 30)
- Ensure that the budget is adhered to, and all levels of expenditure are within the set contract targets.
- Drive performance levels across the region with implementation of Business Improvement Plans to ensure continuous improvement, best practice and innovations are at the heart of our model.
Requirements
To be successful in this role, you will have substantial and proven experience in multi-site soft services TFM contracts and experience managing a team of cleaners. You will have excellent people communication skills: ability to manage and develop positive relationships with stakeholders as well as the below:
- Experience in successfully working in a pressured and stressful environment.
- Full UK Driving licence.
- A team player but able to work under own initiative and able to escalate matters out of own limitations.
- Ability to organise and prioritise workload for multiple resources and functional areas.
Candidates will be required to meet security checks (BPSS & NPPV Level 2) to work on the client premises and must be happy with travelling to multiple sites.
#J-18808-Ljbffr
Regional Workplace Manager employer: Mitie
Contact Detail:
Mitie Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Regional Workplace Manager
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend local events, join relevant groups on social media, and don’t be shy to reach out to folks on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how they align with your own. This will help you tailor your responses and show that you’re genuinely interested in being part of their team.
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or family to get comfortable with common questions. Focus on articulating your experience in managing teams and delivering soft services effectively, as this is key for the Regional Workplace Manager role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us. So, go ahead and submit your application today!
We think you need these skills to ace Regional Workplace Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience that match the Regional Workplace Manager role. Highlight your experience in managing soft services and leading teams, as this will show us you’re the right fit for the job.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about this role and how your background aligns with our needs. Be specific about your achievements in similar positions to grab our attention.
Showcase Your Leadership Skills: Since this role involves leading a team, make sure to emphasise your leadership experience. Share examples of how you've inspired performance excellence and driven improvements in previous roles to demonstrate your capability.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process!
How to prepare for a job interview at Mitie
✨Know Your Soft Services Inside Out
Make sure you brush up on your knowledge of soft services, especially in facilities management. Be ready to discuss your experience managing cleaning teams and how you've driven performance improvements in previous roles.
✨Showcase Your Leadership Skills
Prepare examples that highlight your leadership style and how you've inspired teams in the past. Think about specific situations where you’ve motivated staff or improved team dynamics, as this role requires strong people management skills.
✨Demonstrate Your Compliance Knowledge
Familiarise yourself with Health and Safety regulations and other statutory requirements relevant to the role. Be prepared to discuss how you’ve ensured compliance in previous positions and how you would approach it in this new role.
✨Be Ready for Scenario Questions
Expect scenario-based questions that assess your problem-solving abilities under pressure. Think of examples from your past where you successfully managed challenges, particularly in multi-site environments, and be ready to share those stories.