Senior Soft Services Lead – Cleaning & Security in Reading
Senior Soft Services Lead – Cleaning & Security

Senior Soft Services Lead – Cleaning & Security in Reading

Reading Full-Time 42000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead Cleaning and Security teams, ensuring top-notch service and compliance.
  • Company: Leading facility management company in Reading with a focus on excellence.
  • Benefits: Competitive salary and the chance to make a real impact.
  • Why this job: Join a dynamic team and enhance customer experiences at a major shopping centre.
  • Qualifications: Proven leadership in soft services and a Door Supervisor licence required.
  • Other info: Great opportunity for career growth in a vibrant environment.

The predicted salary is between 42000 - 60000 £ per year.

A leading facility management company in Reading seeks a Soft Services Manager to lead the Cleaning and Security teams at a major shopping centre. Responsibilities include managing operations, ensuring compliance with health and safety policies, and delivering excellent customer service.

The ideal candidate will be an experienced leader with a robust management background in soft services and hold a Door Supervisor licence. This role offers a competitive salary and the opportunity to impact service delivery.

Senior Soft Services Lead – Cleaning & Security in Reading employer: Mitie

As a leading facility management company based in Reading, we pride ourselves on fostering a dynamic work culture that values teamwork and innovation. Our employees benefit from competitive salaries, comprehensive training programmes, and clear pathways for career advancement, making it an ideal environment for those looking to grow in the soft services sector. Join us to make a meaningful impact in service delivery while enjoying the unique advantages of working in a vibrant shopping centre setting.
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Contact Detail:

Mitie Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Senior Soft Services Lead – Cleaning & Security in Reading

Tip Number 1

Network like a pro! Reach out to your connections in the facility management industry, especially those who work in soft services. A friendly chat can lead to insider info about job openings or even a referral.

Tip Number 2

Prepare for interviews by researching the company and its values. Understand their approach to cleaning and security services, and think of examples from your experience that showcase your leadership skills and compliance knowledge.

Tip Number 3

Showcase your Door Supervisor licence prominently. It’s a key requirement for this role, so make sure you mention it during conversations and interviews to highlight your qualifications.

Tip Number 4

Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge over other candidates.

We think you need these skills to ace Senior Soft Services Lead – Cleaning & Security in Reading

Leadership Skills
Operations Management
Health and Safety Compliance
Customer Service Excellence
Soft Services Management
Door Supervisor Licence
Team Management
Communication Skills

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your experience in managing cleaning and security teams. We want to see how your background aligns with the responsibilities mentioned in the job description.

Showcase Leadership Skills: As a Senior Soft Services Lead, your leadership skills are crucial. Use your application to demonstrate how you've successfully led teams in the past and delivered excellent customer service.

Highlight Compliance Knowledge: Since compliance with health and safety policies is key, include any relevant certifications or experiences that showcase your understanding of these regulations. We love seeing candidates who prioritise safety!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process.

How to prepare for a job interview at Mitie

Know Your Soft Services Inside Out

Make sure you brush up on your knowledge of soft services, especially in cleaning and security. Be ready to discuss your previous experiences managing these teams and how you've ensured compliance with health and safety policies.

Showcase Your Leadership Skills

Prepare examples that highlight your leadership style and how you've successfully managed teams in the past. Think about specific challenges you've faced and how you overcame them to deliver excellent customer service.

Understand the Company Culture

Research the facility management company and its values. Understanding their approach to service delivery will help you align your answers with what they’re looking for in a candidate, showing that you’re a great fit for their team.

Prepare Questions to Ask

Have a few thoughtful questions ready to ask at the end of the interview. This shows your interest in the role and helps you gauge if the company is the right fit for you. Consider asking about their expectations for the Soft Services Manager or how they measure success in this role.

Senior Soft Services Lead – Cleaning & Security in Reading
Mitie
Location: Reading
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  • Senior Soft Services Lead – Cleaning & Security in Reading

    Reading
    Full-Time
    42000 - 60000 £ / year (est.)
  • M

    Mitie

    50,000+
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