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- Tasks: As a Prison Custody Officer, ensure safety and support rehabilitation of prisoners daily.
- Company: Join Mitie Care & Custody, a leader in creating positive prison environments.
- Benefits: Enjoy perks like gym access, virtual GP services, and generous holiday entitlements.
- Why this job: Make a real difference in lives while developing your career in a supportive team.
- Qualifications: Basic IT skills and excellent communication are essential; empathy is key.
- Other info: Diversity and inclusion are at our core, fostering innovation and creativity.
The predicted salary is between 30800 - 40800 £ per year.
Location: York, HMP Millsike
Salary: £36,540
Are you looking for a new role where you can genuinely make a difference?
Why apply for this role?
- Help make a real difference to people’s lives
- An opportunity to build your career within a brand new state-of-the-art prison
- Continuously develop new skills and work with an incredible team
- Excellent salary and benefits package to reward your hard work
PCO Job Responsibilities
As a PCO, you will play a crucial role in maintaining the safety, security, and well-being of prisoners at HMP Millsike. Your responsibilities will include:
- Ensuring high standards of prisoner care and supporting their rehabilitation.
- Conducting security checks and search procedures on prisoners, staff, and visitors.
- Promote safer custody and violence reduction.
- Assisting prisoners in preparing for release by maintaining professional relationships with health and probation services and other professionals.
- Maintaining high standards of security and safety while promoting a positive, restorative and rehabilitative environment.
- Providing support and care for prisoners' physical and mental health needs.
- Using a trauma-informed approach to support prisoners' recovery and rehabilitation.
- Supervising prisoners' activities and work assignments to prevent disturbances and maintain order.
- Communicating effectively with prisoners, adapting language and style to ensure understanding.
Person Specification
We love to see applications from people who are motivated, hardworking, and willing to learn. Here are the core requirements we are looking for in the PCO role:
- Basic to intermediate IT skills (Microsoft Excel, Word, Outlook).
- Excellent communication skills.
- Ability to interact empathetically with prisoners and maintain professional boundaries.
- Commitment to maintaining high standards of safety, dignity, and diversity.
Why Join Us?
At Mitie Care & Custody, diversity and inclusion are at the heart of our operations. We are committed to creating an environment where everyone can thrive and be their best. Our diverse culture fosters innovation and creativity, ensuring that all voices are heard and valued. By joining us, you become part of a team dedicated to making a positive impact on the lives of prisoners and their families.
Employee Benefits
- Healthy Eating and Living: Access to the gym and exercise classes such as yoga and Pilates. Low-cost, nutritious meals available at the staff canteen.
- Electric Minibus Service: Starting six months after commencement, an accessible electric minibus will transport colleagues between Stamford Bridge and the prison, aligning with shift patterns.
- Virtual GP Service: Unlimited 24/7 virtual GP consultations for employees and their households, reducing stress from waiting for standard appointments.
- Health and Wellbeing Days: Twice-yearly events offering health checks, healthy eating information, work-life balance advice, and raffle prizes.
- Long Service Awards: Celebrate milestones with certificates, badges, special lunches, and additional leave after five years.
- Choices Platform: Access to a variety of benefits including gym memberships, dental insurance, dining cards, and a Health Cash Plan.
- MiDeals Discount Portal: Savings at over 1,200 retailers, supporting wellbeing and managing the cost of living.
- Enhanced Maternity & Adoption Pay: 10 weeks of pay for permanent staff, plus a Return-to-Work bonus.
- Free Mitie Shares Scheme: Free shares for staff to foster a sense of investment and belonging.
- Financial Planning Support: Services from Salary Finance, including pay advances, low-cost loans, and personalised budget planning.
- Holidays: Mitie offers holiday entitlements ranging from 5.6 weeks to 6.6 weeks of holiday per year, including statutory holidays. You may have a rising entitlement based on the length of time you have worked for Mitie.
- Pension: Mitie operates two pension schemes as we want you to be able to enjoy your retirement to the full.
- Life Cover: Mitie provides life cover as a lump sum benefit for all permanent and fixed term employees.
If you are passionate about making a difference and want to contribute to a supportive, uplifting environment that helps prisoners unlock their potential, apply now to join Mitie Care & Custody at HMP Millsike.
Tier 2 Sponsorship is not available for this role.
Prison Custody Officer employer: Mitie
Contact Detail:
Mitie Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Prison Custody Officer
✨Tip Number 1
Familiarise yourself with the specific challenges faced by prisoners and the rehabilitation process. Understanding these aspects will help you demonstrate your empathy and commitment during interviews.
✨Tip Number 2
Network with current or former Prison Custody Officers to gain insights into the role and the work environment. This can provide you with valuable information that you can use to tailor your approach when applying.
✨Tip Number 3
Highlight any relevant experience in roles that require strong communication and interpersonal skills. Being able to showcase your ability to interact empathetically with diverse individuals will set you apart.
✨Tip Number 4
Research Mitie Care & Custody's values and mission. Aligning your personal values with theirs during discussions can show your genuine interest in contributing positively to their team and the lives of prisoners.
We think you need these skills to ace Prison Custody Officer
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Prison Custody Officer. Familiarise yourself with the job description and think about how your skills and experiences align with the role.
Tailor Your CV: Customise your CV to highlight relevant experience and skills that match the job requirements. Emphasise your communication skills, empathy, and any previous experience in care or security roles.
Craft a Strong Cover Letter: Write a compelling cover letter that explains why you want to work as a Prison Custody Officer at HMP Millsike. Mention your motivation to make a difference in prisoners' lives and how you can contribute to their rehabilitation.
Showcase Your Soft Skills: In your application, be sure to highlight your soft skills such as empathy, communication, and teamwork. Provide examples of how you've used these skills in past roles to demonstrate your suitability for the position.
How to prepare for a job interview at Mitie
✨Understand the Role
Make sure you thoroughly understand the responsibilities of a Prison Custody Officer. Familiarise yourself with the key duties such as maintaining safety, supporting rehabilitation, and conducting security checks. This knowledge will help you answer questions confidently and demonstrate your commitment to the role.
✨Show Empathy and Professionalism
During the interview, highlight your ability to interact empathetically with prisoners while maintaining professional boundaries. Share examples from your past experiences where you've successfully managed difficult situations or supported individuals in need, showcasing your interpersonal skills.
✨Demonstrate Communication Skills
Effective communication is crucial in this role. Be prepared to discuss how you adapt your communication style to ensure understanding, especially in challenging situations. You might want to provide examples of how you've communicated effectively in previous roles or during volunteer work.
✨Highlight Your Commitment to Safety and Diversity
Express your dedication to maintaining high standards of safety, dignity, and diversity. Discuss any relevant training or experiences that have prepared you for this aspect of the job. Showing that you value an inclusive environment will resonate well with the interviewers at Mitie Care & Custody.
