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For Companies At a Glance
- Tasks: Lead workplace services and ensure exceptional service delivery across multiple locations.
- Company: A top-tier services firm in the UK with a focus on workplace excellence.
- Benefits: Competitive salary, career development opportunities, and a dynamic work environment.
- Why this job: Make a real difference in workplace experiences and build strong stakeholder relationships.
- Qualifications: Experience in facilities management and outstanding customer service skills.
- Other info: Join a supportive team dedicated to operational excellence and compliance.
The predicted salary is between 36000 - 60000 £ per year.
A leading services firm in the UK seeks a Workplace Experience Manager responsible for delivering workplace services across various locations. The ideal candidate will have experience in facilities management, exceptional customer service skills, and the ability to foster positive relationships with stakeholders.
Key responsibilities include:
- Managing service delivery
- Ensuring compliance with legal standards
- Leading the FM team to achieve operational excellence
IT proficiency and effective communication skills are essential for success in this role.
Workplace Experience Lead: Facilities & Service Delivery in Portsmouth employer: Mitie
Contact Detail:
Mitie Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Workplace Experience Lead: Facilities & Service Delivery in Portsmouth
✨Tip Number 1
Network like a pro! Reach out to your connections in the facilities management sector and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a role that’s perfect for you.
✨Tip Number 2
Showcase your skills! When you get the chance to chat with potential employers, highlight your customer service experience and how you've built strong relationships in previous roles. Make sure they see you as the go-to person for operational excellence.
✨Tip Number 3
Prepare for interviews by researching the company’s workplace culture and values. Tailor your responses to show how your experience aligns with their goals, especially in service delivery and compliance. We want them to see you as a perfect fit!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Workplace Experience Lead: Facilities & Service Delivery in Portsmouth
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in facilities management and customer service. We want to see how you've fostered positive relationships with stakeholders in your previous roles.
Showcase Your Skills: Don’t forget to mention your IT proficiency and communication skills. These are essential for the Workplace Experience Lead role, so let us know how you’ve used them effectively in past positions.
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate straightforward communication, so make sure your key achievements stand out without any fluff.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role as quickly as possible!
How to prepare for a job interview at Mitie
✨Know Your Facilities Management Basics
Brush up on your knowledge of facilities management principles. Be ready to discuss how you’ve successfully managed service delivery in previous roles, and think of specific examples that showcase your ability to ensure compliance with legal standards.
✨Showcase Your Customer Service Skills
Prepare to share stories that highlight your exceptional customer service skills. Think about times when you went above and beyond for stakeholders or resolved conflicts effectively. This will demonstrate your commitment to fostering positive relationships.
✨Demonstrate IT Proficiency
Since IT proficiency is essential for this role, be prepared to discuss the tools and software you’ve used in facilities management. If you have experience with specific systems, mention them and explain how they helped improve service delivery.
✨Communicate Effectively
Practice your communication skills before the interview. You’ll need to convey your ideas clearly and confidently. Consider doing mock interviews with a friend to refine your responses and ensure you can articulate your thoughts on operational excellence.
