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For Companies At a Glance
- Tasks: Protect the store and its assets while delivering top-notch customer service.
- Company: Join the dynamic Waitrose and Mitie family with a focus on security and service.
- Benefits: Earn £14.05 per hour plus great perks like childcare vouchers and life assurance.
- Other info: Receive full training and support, with opportunities for personal development.
- Why this job: Be part of an evolving team, gain valuable skills, and make a real difference.
- Qualifications: Previous security experience and an SIA Licence are essential.
The predicted salary is between 28000 - 29000 £ per year.
Store Protection Officer – Waitrose – Christchurch. Pay rate £14.05 per hour, unpaid breaks, and guaranteed hours per week at a permanent location.
Job Overview
Retail Security Officer role to protect the Waitrose store, its people and/or assets by providing security and excellent customer service through Mitie and Waitrose key values. £14.05 per hour pay rate alongside numerous Mitie benefits including Save As You Earn, Share Incentive Plan, Cycle to Work, Life Assurance and Childcare Vouchers. Fantastic opportunity to join the evolving Waitrose and Mitie family. Full and extensive training will be provided including MAYBO and key focus on customer service. Company funded SIA licence renewal. Fully supported by the NOC and provided with technology such as body worn camera and incident reporting device. Delivering results that meet and/or exceed the expectations of Mitie and Waitrose by using all technology provided and following ASCONE guidance.
What we are looking for:
- Previous security experience.
- SIA Licence.
- Excellent communication skills at all levels.
- Energy and enthusiasm.
Main Duties Operations
- Be aware of and ensure compliance with all aspects of policies and relevant legal and regulatory requirements as directed by the Security Account Manager and in accordance with UK Law and Guidance bodies.
- Fully engage with the National Operations Centre (NOC) and Mitie management and use all technology provided, including body cams and mobile devices, to aid in the reporting of all incidents.
- Fully and satisfactorily complete all tasks and duties on site as defined within the published Assignment Instructions (AI’s).
- Proactively review the published Assignment Instructions and suggest amendments that improve or enhance the current level of service.
- Maintain compliance with Industry and Statutory Legislation, wearing a front‑line licence in either Security Guarding or Door Supervision at all times.
- Work in a systematic, methodical, and orderly way.
Training
- Fully and satisfactorily complete all required competency training.
- Undertake training to ensure continuous self‑development as directed by the Security Account Manager.
- Use technology to achieve key work objectives and develop job knowledge and expertise through continual professional development.
- Renew your licence at least 16 weeks before expiry.
Security and Health & Safety
- Look out for and immediately report any Health & Safety hazards or potential hazards on site.
- Stay alert to any threats or changes within the work environment and take appropriate action to reduce the chance of disruption, loss or damage.
- Use common sense and initiative by involving others if a situation appears threatening.
- Maintain professional conduct in the face of difficult situations and challenging customers.
- Complete an accurate, detailed notebook entry as soon as possible after any incident to be used as part of the Incident Report process.
- Keep to schedules and demonstrate commitment to Mitie and the Client.
- Ensure check calls are carried out at the allocated time slot as stipulated in the Assignment Instructions (AI’s).
- Call emergency services and the Communication Centre to report all incidents.
Part Time Store Protection Officer in Poole employer: Mitie
Contact Detail:
Mitie Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Part Time Store Protection Officer in Poole
✨Tip Number 1
Get to know the company! Research Waitrose and Mitie, their values, and what they stand for. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend local job fairs. A friendly chat can sometimes lead to insider tips or even a referral, which can give you a leg up in the hiring process.
✨Tip Number 3
Practice makes perfect! Prepare for common interview questions related to security and customer service. Role-play with a friend or use online resources to boost your confidence and ensure you shine during the interview.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re proactive and serious about joining the Waitrose and Mitie family.
We think you need these skills to ace Part Time Store Protection Officer in Poole
Some tips for your application 🫡
Show Off Your Experience: Make sure to highlight any previous security experience you have in your application. We want to see how your background aligns with the role of a Store Protection Officer, so don’t hold back on those relevant skills!
Tailor Your Application: Take a moment to customise your application for this specific role. Use keywords from the job description and demonstrate how you embody the values of Mitie and Waitrose. This will help us see that you’re a perfect fit!
Be Professional Yet Personable: While we appreciate professionalism, we also value excellent customer service. Make sure your application reflects your communication skills and enthusiasm for working with people, as this is key in our line of work.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Mitie
✨Know Your Stuff
Before the interview, make sure you understand the role of a Store Protection Officer. Familiarise yourself with Waitrose and Mitie's values, as well as the key responsibilities outlined in the job description. This will help you demonstrate your enthusiasm and fit for the position.
✨Show Off Your Experience
Highlight any previous security experience you have, especially if it involves customer service. Be ready to share specific examples of how you've handled challenging situations or maintained safety in past roles. This will show that you can handle the demands of the job.
✨Practice Your Communication Skills
Since excellent communication is key for this role, practice articulating your thoughts clearly and confidently. You might even want to do a mock interview with a friend to get comfortable discussing your experiences and how they relate to the job.
✨Be Ready for Scenario Questions
Expect questions that put you in hypothetical situations related to security and customer service. Think about how you would respond to various scenarios, such as dealing with a difficult customer or reporting an incident. This will help you showcase your problem-solving skills and ability to stay calm under pressure.