At a Glance
- Tasks: Protect customers and colleagues while providing top-notch security and customer service.
- Company: Join Aldi's dynamic team in Plymouth as a Retail Security Officer.
- Benefits: Earn £14.67 per hour with flexible working hours and a supportive team.
- Other info: Opportunity to work with a passionate team and develop your skills in a fast-paced setting.
- Why this job: Make a real difference by ensuring safety and security in a vibrant retail environment.
- Qualifications: Retail security experience, excellent communication skills, and conflict resolution training required.
The predicted salary is between 30500 - 40500 € per year.
Mitie has a great opportunity for a Retail Elite Security Officer to join the Total Security Management Team.
Main Duties
- To protect customers and colleagues from physical and verbal abuse, by providing a reassuring and professional security presence.
- To provide a highly visible security presence which is easily identified by both customers and colleagues whilst providing an exceptional level of customer service.
- To proactively deter and prevent anti-social behaviour, theft and criminal activity.
- Liaising with the store management, Police and other external agencies when required.
- Utilising conflict resolution in order to diffuse difficult situations that may arise within the workplace.
- Ensuring behaviours and situations that endanger the health and safety and wellbeing of colleagues, customers and fellow officers are identified and rectified in a timely manner in line with company policies.
What we are looking for
- The elite security officer will need to be a team player with an enthusiastic attitude.
- Able to work on their own initiative.
- Retail Security experience.
- Flexible approach to work to suit the business needs with an ability to work with different teams as required.
- Excellent communication skills are required both written and verbal.
- Capable in the use of technology.
- The ability to identify triggers to conflict along with excellent mediation skills.
- The ability to conduct yourself to high ethical standards.
- Conflict resolution trained.
- Frontline Door Supervision or Security Guarding License essential, CCTV Licence would be beneficial.
- A Full UK Driving licence would be beneficial.
- To maximise the use of BWCCTV during confrontational situations.
Retail Security Officer in Plymouth employer: Mitie
Mitie is an exceptional employer that prioritises the safety and wellbeing of its employees while fostering a supportive and collaborative work environment. As a Retail Security Officer in Plymouth, you will benefit from competitive pay, comprehensive training, and opportunities for professional growth within a company that values integrity and teamwork. Join us to make a meaningful impact in the community while enjoying a rewarding career with a focus on employee development and customer service excellence.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Security Officer in Plymouth
✨Tip Number 1
Network like a pro! Reach out to your connections in the retail security field. Let them know you're on the lookout for opportunities, and who knows? They might just have the inside scoop on openings at places like Aldi.
✨Tip Number 2
Practice your conflict resolution skills! Since this role is all about keeping the peace, consider role-playing scenarios with friends or family. This will help you feel more confident when discussing your experience in interviews.
✨Tip Number 3
Show off your tech skills! Be ready to chat about how you've used technology in past roles. Whether it's CCTV or BWCCTV, having examples up your sleeve will make you stand out as a candidate.
✨Tip Number 4
Apply through our website! We’ve got loads of resources to help you nail that interview. Plus, applying directly shows your enthusiasm and commitment to joining the team at Aldi.
We think you need these skills to ace Retail Security Officer in Plymouth
Some tips for your application 🫡
Show Your Security Experience:Make sure to highlight any previous retail security experience you have. We want to see how you've handled tough situations and what skills you've picked up along the way!
Be Clear and Concise:When writing your application, keep it straightforward. Use clear language and avoid jargon. We appreciate a well-structured application that gets straight to the point!
Demonstrate Your Communication Skills:Since excellent communication is key for this role, showcase your written communication skills in your application. We love seeing candidates who can express themselves clearly and effectively!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Mitie
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Retail Security Officer. Familiarise yourself with the key duties mentioned in the job description, such as conflict resolution and customer service. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Showcase Your Communication Skills
Since excellent communication is crucial for this position, prepare examples of how you've effectively communicated in past roles. Think about situations where you had to mediate conflicts or liaise with external agencies. Practising these scenarios can help you articulate your experience clearly during the interview.
✨Demonstrate Your Conflict Resolution Skills
Be ready to discuss specific instances where you've successfully diffused difficult situations. Use the STAR method (Situation, Task, Action, Result) to structure your answers. This will not only highlight your skills but also show that you can handle the challenges that come with being a Retail Security Officer.
✨Dress the Part and Be Professional
First impressions matter! Dress smartly and maintain a professional demeanour throughout the interview. This reflects your understanding of the security industry and the importance of presenting a reassuring presence to customers and colleagues alike.
