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- Tasks: Manage maintenance requests and ensure effective logging in the Maximo CAFM system.
- Company: Join Mitie, a leader in facilities management with a focus on security and compliance.
- Benefits: Gain valuable experience, develop your skills, and work in a supportive team environment.
- Why this job: Be part of a dynamic team that prioritises health, safety, and continuous improvement.
- Qualifications: Strong organisational and communication skills, plus experience with helpdesk systems.
The predicted salary is between 25000 - 30000 £ per year.
Mitie seeks a Helpdesk Operative in Plymouth to manage maintenance requests for the Armada PFI contract. This role ensures the effective logging and prioritisation of work orders in the Maximo CAFM system while collaborating with various teams to deliver professional customer service in a secure environment.
Candidates should have strong organisational skills, excellent communication abilities, and experience with helpdesk systems. The position emphasizes health, safety, and compliance, along with continuous improvement of processes.
Helpdesk Coordinator: CAFM & Compliance (Defence) in Plymouth employer: Mitie
Contact Detail:
Mitie Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Helpdesk Coordinator: CAFM & Compliance (Defence) in Plymouth
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those already working at Mitie. A friendly chat can give us insights into the company culture and maybe even a referral!
✨Tip Number 2
Prepare for the interview by brushing up on your knowledge of CAFM systems like Maximo. We want to show that we’re not just familiar with the tech but can also use it to enhance customer service and compliance.
✨Tip Number 3
Practice your communication skills! Since this role is all about collaboration, let’s make sure we can clearly express our thoughts and ideas. Mock interviews with friends can help us nail this down.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we can keep track of our progress and any updates directly from there.
We think you need these skills to ace Helpdesk Coordinator: CAFM & Compliance (Defence) in Plymouth
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your organisational skills and experience with helpdesk systems. We want to see how your background aligns with the role of Helpdesk Coordinator, so don’t be shy about showcasing relevant experiences!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about the role and how you can contribute to our team. Remember to mention your communication skills and any experience in compliance or health and safety.
Showcase Your Problem-Solving Skills: In your application, give examples of how you've effectively managed maintenance requests or similar tasks in the past. We love candidates who can demonstrate their ability to prioritise and resolve issues efficiently!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to keep track of your application status. Plus, we love seeing applications come in through our own platform!
How to prepare for a job interview at Mitie
✨Know Your CAFM Systems
Familiarise yourself with the Maximo CAFM system before the interview. Understanding how it works and being able to discuss its features will show that you're proactive and ready to hit the ground running.
✨Highlight Your Organisational Skills
Prepare examples of how you've effectively managed multiple tasks or prioritised work orders in previous roles. This will demonstrate your ability to handle the demands of the Helpdesk Coordinator position.
✨Emphasise Communication Abilities
Think of scenarios where your communication skills made a difference, especially in a helpdesk environment. Be ready to share how you’ve resolved issues or improved customer service through effective communication.
✨Show Commitment to Health and Safety
Research health and safety regulations relevant to the defence sector. Being able to discuss how you would ensure compliance and promote a safe working environment will set you apart as a candidate who takes these responsibilities seriously.