At a Glance
- Tasks: Protect customers and colleagues while providing top-notch security and customer service.
- Company: Join Mitie, a leader in Total Security Management with a supportive team culture.
- Benefits: Competitive pay of £16 per hour and opportunities for professional growth.
- Other info: Flexible working hours and a chance to work with diverse teams.
- Why this job: Make a real difference by ensuring safety and security in retail environments.
- Qualifications: Retail security experience and strong communication skills are essential.
The predicted salary is between 33280 - 33280 € per year.
Mitie has a great opportunity for a Retail Elite Security Officer to join the Total Security Management Team.
Main Duties:
- To protect customers and colleagues from physical and verbal abuse, by providing a reassuring and professional security presence.
- To provide a highly visible security presence which is easily identified by both customers and colleagues whilst providing an exceptional level of customer service.
- To proactively deter and prevent anti-social behaviour, theft and criminal activity.
- Liaising with the store management, Police and other external agencies when required.
- Utilising conflict resolution in order to diffuse difficult situations that may arise within the workplace.
- Ensuring behaviours and situations that endanger the health and safety and wellbeing of colleagues, customers and fellow officers are identified and rectified in a timely manner in line with company policies.
What we are looking for:
- The elite security officer will need to be a team player with an enthusiastic attitude.
- Able to work on their own initiative.
- Retail Security experience.
- Flexible approach to work to suit the business needs with an ability to work with different teams as required.
- Excellent communication skills are required both written and verbal.
- Capable in the use of technology.
- The ability to identify triggers to conflict along with excellent mediation skills.
- The ability to conduct yourself to high ethical standards.
- Conflict resolution trained.
- Frontline Door Supervision or Security Guarding License essential, CCTV Licence would be beneficial.
- To maximise the use of BWCCTV during confrontational situations.
Elite Area Relief Security Officer in Plymouth employer: Mitie
Mitie is an exceptional employer that prioritises the safety and wellbeing of its employees while fostering a supportive and dynamic work culture. As an Elite Area Relief Security Officer, you will benefit from competitive pay, comprehensive training, and opportunities for professional growth within a team that values collaboration and communication. Working in the beautiful regions of Devon and Cornwall, you'll enjoy a fulfilling role that not only protects customers and colleagues but also contributes to a positive retail environment.
StudySmarter Expert Advice🤫
We think this is how you could land Elite Area Relief Security Officer in Plymouth
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on Mitie and their values. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your conflict resolution skills! Since this role involves dealing with difficult situations, think of examples from your past experiences where you've successfully diffused tension. We want to see how you handle pressure!
✨Tip Number 3
Dress the part! First impressions matter, especially in security roles. Make sure you look professional and approachable during your interview. It shows you take the opportunity seriously.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it gives you a chance to showcase your enthusiasm for the role right from the start!
We think you need these skills to ace Elite Area Relief Security Officer in Plymouth
Some tips for your application 🫡
Show Your Security Experience:Make sure to highlight any previous retail security experience in your application. We want to see how you've handled tough situations and provided excellent customer service in the past.
Be Clear and Concise:When writing your application, keep it clear and to the point. We appreciate straightforward communication, so avoid fluff and get straight to what makes you a great fit for the role.
Demonstrate Your Team Spirit:Since we’re looking for a team player, share examples of how you’ve worked well with others in previous roles. Show us that you can collaborate effectively and adapt to different teams.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Mitie
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of an Elite Area Relief Security Officer. Familiarise yourself with the key duties like conflict resolution and customer service. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Showcase Your Communication Skills
Since excellent communication is a must for this position, prepare examples of how you've effectively communicated in past roles. Think about situations where you had to liaise with management or external agencies, and be ready to discuss how you handled those interactions.
✨Demonstrate Conflict Resolution Experience
Be prepared to share specific instances where you've successfully diffused difficult situations. Highlight your training in conflict resolution and how it has helped you maintain safety and professionalism in previous roles. This will show that you can handle the challenges of the job.
✨Dress the Part
First impressions matter! Dress professionally and appropriately for the interview. A smart appearance not only reflects your seriousness about the role but also aligns with the professional image expected of a security officer. It sets the tone for a positive interaction.
