At a Glance
- Tasks: Deliver top-notch service and support in a dynamic financial environment.
- Company: Join a leading financial company with a focus on security and customer care.
- Benefits: Competitive pay, stable hours, and opportunities for professional growth.
- Other info: Enjoy a supportive team atmosphere with opportunities to learn and grow.
- Why this job: Be the first point of contact and make a real difference every day.
- Qualifications: Computer skills and a passion for customer service are essential.
The predicted salary is between 11 - 17 £ per hour.
Security Receptionist for a financial company. Shifts are Monday - Friday 1400-2200, working every other Saturday 0800-1500. Pay rate £14.31. Knowledge of how to use a computer is essential.
Job Overview
Mitie has a great opportunity for a Receptionist to join the Total Security Management Team; the Receptionist will be based with one of our prestigious customers. This is a permanent role reporting into the Operations Manager.
Main Duties
- To work as part of a team to deliver a first-class service within the facility.
- To support the Service Level Agreement by ensuring that all Site Support activities are carried out effectively.
- To ensure all customer requests are dealt with efficiently and effectively.
- Provide labour support to ad-hoc out of hours events.
- Internal/external post and courier deliveries/collections.
- Support Emergency Evacuation procedures.
- To support the review of procedures and processes.
- Support with personal emergency evacuation plans (PEEPS) for less abled guests.
What we are looking for
- An understanding of Audio Visual and IT systems and the ability to explain this accurately to customers.
- Computer literate (Word, Excel, Outlook E-mail).
- Able to move heavy / bulky items.
- Clear understanding of Health & Safety practices.
- Customer focused with the ability to build positive relationships.
- Enthusiastic and conscientious approach to all Site Support related tasks.
- Clear, strong and confident communication skills.
- Either hold a current SIA licence or be able to obtain a new licence.
Security Receptionist in Peterborough employer: Mitie
Mitie is an exceptional employer that values its employees by fostering a supportive and collaborative work culture. As a Security Receptionist, you will enjoy competitive pay, comprehensive training, and opportunities for personal growth within a prestigious financial environment. With a focus on teamwork and customer service, Mitie ensures that every employee feels valued and empowered to contribute to the success of the organisation.
StudySmarter Expert Advice🤫
We think this is how you could land Security Receptionist in Peterborough
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Practice your interview skills! Mock interviews with friends or family can help you feel more confident. Focus on showcasing your customer service skills and how you can contribute to a first-class service.
✨Tip Number 3
Be proactive! If you see a job that interests you, don’t wait for the perfect moment. Apply through our website and follow up with a friendly email to express your enthusiasm for the role.
✨Tip Number 4
Stay organised! Keep track of the jobs you’ve applied for and any follow-ups you need to do. This will help you stay on top of your applications and show potential employers that you’re serious about landing the job.
We think you need these skills to ace Security Receptionist in Peterborough
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience and skills that match the Security Receptionist role. We want to see how your background aligns with the job description, so don’t be shy about showcasing your customer service skills and computer literacy!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our team. Mention your understanding of Health & Safety practices and any relevant experience with IT systems, as these are key for this role.
Be Clear and Concise:When filling out your application, keep your language clear and to the point. We appreciate straightforward communication, so avoid jargon and make sure your points are easy to understand. This reflects the strong communication skills we’re looking for!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re proactive and keen to join our team!
How to prepare for a job interview at Mitie
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Security Receptionist. Familiarise yourself with the job description and think about how your skills align with the requirements, especially around customer service and IT systems.
✨Showcase Your Communication Skills
Since clear communication is key in this role, prepare examples of how you've effectively communicated in past jobs. Think about situations where you had to explain complex information simply or handle customer queries efficiently.
✨Demonstrate Your Team Spirit
This position requires working as part of a team, so be ready to discuss your experience collaborating with others. Share specific instances where you contributed to a team goal or supported colleagues during busy times.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving abilities, especially in emergency situations. Think through potential scenarios related to health and safety or customer service, and be ready to explain how you would handle them.
