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- Tasks: Join a dynamic team managing mail services for our Armed Forces personnel.
- Company: Be part of a reputable organisation supporting the UK's military.
- Benefits: Flexible working hours, training provided, and a supportive work environment.
- Other info: Opportunity for career growth and development in a unique setting.
- Why this job: Make a difference by ensuring secure and efficient mail delivery.
- Qualifications: Must be reliable, physically fit, and have a full driving licence.
The predicted salary is between 22000 - 26000 £ per year.
An opportunity to join an experienced, versatile team, delivering first-class services to our world-class Armed Forces personnel.
Based at MOD Lyneham, working in a Mail Room environment, the post holder will be versatile and customer focussed. The successful candidate will have the professional capability to multi-task when and where needed, as required by the business. Training will be given where required.
Main Responsibilities
- Always ensure the physical security of mail in line with current regulations.
- Ensure the protection of personal information held within the Mail Room.
- Know and observe all necessary security precautions and procedures when handling mail, including recognition of, and response to, receipt of suspect mail.
- Control the receipt of parcels, packets and letters from Royal Mail and commercial couriers.
- Sort and distribute mail accurately within stipulated timescales, notifying individuals of items for collection, ensuring signatures of receipt are obtained when necessary.
- Deliver mail by vehicle around the site.
- Redirect mail as necessary.
- Collect, sort and bag outgoing mail for Royal Mail Postal Service and Defence Mail Centre.
- Keep the Mail Room area clean and tidy and secure always.
- Drive a Mail van, complying with rules of the road and safety.
- Report any mail irregularities immediately.
- Ensure all activities are carried out in full compliance with current Health and Safety Regulations and the General Data Protection Regulations.
- Carry out reasonable tasks required of the Mitie Line Managers.
What we are looking for
- A reliable, trustworthy, competent, and physically fit person with the ability to work independently and as part of a team.
- Confident, self-motivated, and able to use own initiative, highly responsive to company and customer requirements.
- Pro-active and consistent with the ability to adapt quickly to the different needs of the business.
- Capability to multi-task when and where needed, as required by the business.
- Working knowledge of Health and Safety requirements.
- Flexible approach to accommodate changing requirements and priorities.
- Good customer facing skills and the ability to develop close working relationships.
- Basic IT literacy.
- Ability to drive.
- Physically fit enough to lift and move mail, including sacks and parcels (Essential).
- Full/Cat B driving licence (Essential).
Additional Information
- MOD security clearance and DBS Standard required.
- To meet national security vetting requirements, you will normally need to have been resident in the UK for at least 3 years to gain a Counter Terrorist Check, 5 years for Security Clearance and 10 years for Developed Vetting prior to the date of application.
- All Developed Vetted posts are required to be UK Nationals.
- Proof of right to work in UK essential.
- The Contract operates a 37.5 hour working week requiring an element of flexible output during the overarching service hours, Mon to Fri only.
- Required to wear approved company work wear.
Internal applicants
Additional information for internal applicants: Please ensure that you discuss your application with your current line manager before formally applying. Please note that internal job moves are subject to the standard terms for the post being advertised. Enhanced terms cannot be honoured.
Personnel Services Administrator employer: Mitie
Contact Detail:
Mitie Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Personnel Services Administrator
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on MOD Lyneham and its values. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your skills match the job description, especially your ability to multi-task and handle mail securely.
✨Tip Number 3
Dress the part! Make sure you’re looking sharp and professional for your interview. First impressions matter, and showing that you take the opportunity seriously can set you apart from other candidates.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Personnel Services Administrator
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the role of Personnel Services Administrator. We want to see how you can bring value to our team, so don’t be shy about showcasing your relevant experience!
Be Clear and Concise: When writing your application, keep it straightforward and to the point. We appreciate clarity, so avoid jargon and long-winded explanations. Just tell us what we need to know about you and why you’re a great fit for the job!
Show Your Customer Focus: Since this role involves working closely with personnel, make sure to emphasise your customer service skills. Share examples of how you've successfully interacted with customers or colleagues in the past, as this will resonate well with us.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the easiest way for us to receive your details and ensures you’re considered for the role. Plus, it gives you a chance to explore more about what we do at StudySmarter!
How to prepare for a job interview at Mitie
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Personnel Services Administrator. Familiarise yourself with mail handling procedures, security regulations, and customer service expectations. This will help you answer questions confidently and demonstrate your suitability for the role.
✨Showcase Your Multi-Tasking Skills
Since the job requires the ability to multi-task, prepare examples from your past experiences where you've successfully managed multiple tasks at once. Be ready to discuss how you prioritised your workload and maintained accuracy under pressure.
✨Demonstrate Your Customer Focus
This role is all about delivering first-class services, so be prepared to talk about your customer service skills. Share specific instances where you went above and beyond to meet customer needs or resolve issues, highlighting your proactive approach.
✨Be Ready for Security Questions
Given the nature of the role, expect questions related to security protocols and data protection. Brush up on the General Data Protection Regulations and be ready to discuss how you would handle sensitive information and ensure compliance in your daily tasks.