At a Glance
- Tasks: Support pension administration and ensure accurate service delivery for colleagues.
- Company: Join Mitie, a supportive organisation that values its people.
- Benefits: Remote work, professional development, and a collaborative environment.
- Other info: Opportunity for growth in a dynamic and fast-paced setting.
- Why this job: Make a real impact on colleague services and enhance your pensions experience.
- Qualifications: Experience in pensions administration or HR, with strong attention to detail.
The predicted salary is between 31500 - 38500 £ per year.
Location: UK Wide - Remote Working
Shift: 37.5 Hours Per Week, Monday to Friday
Contract: 12 Month Fixed Term Contract
At Mitie, our people are our greatest strength, and our promise is to create a place to work where you can thrive and be your best every day. We're looking for a Pensions Delivery Specialist to support the effective delivery of pension administration activity, ensuring colleagues receive an accurate, efficient and professional service. You'll play a key role in supporting the day-to-day management of pension processes, working closely with internal teams, external providers and key stakeholders to ensure pension-related activity is completed accurately, compliantly and to agreed timescales.
Role Responsibilities
- Support the delivery of pension administration processes, ensuring all activity is completed accurately focusing on Defined Pension Schemes.
- Work closely with internal stakeholders, payroll teams and external pension providers to resolve queries and support effective service delivery.
- Maintain accurate pension records and ensure data is handled confidentially and in line with relevant policies and legislation.
- Support the review, reconciliation and processing of pension-related information, identifying and escalating any issues where required.
- Provide clear and professional guidance to colleagues and stakeholders on pension-related queries, processes and requirements.
Required Qualifications
- Previous experience working within pensions administration, payroll, HR operations or a similar colleague services environment.
- Strong attention to detail, with the ability to work accurately when handling sensitive data and numerical information.
- Good working knowledge of Microsoft Office, particularly Excel, with the ability to manage data effectively.
- Knowledge of Defined Pension Schemes.
What We're Looking For
- A confident communicator who can build strong working relationships with internal teams, external providers and colleagues across the business.
- Someone highly organised, with the ability to manage multiple priorities and meet deadlines in a fast-paced environment.
- A proactive and solutions-focused approach, with the confidence to identify issues and support continuous improvement.
- An understanding of pension processes, auto-enrolment or payroll-related activity would be beneficial.
- A professional and confidential approach when handling colleague information and pension-related matters.
What's In It For You?
- The opportunity to develop your pensions and colleague services experience within a large, complex organisation.
- A supportive working environment where you'll collaborate with knowledgeable teams and key stakeholders.
- The chance to contribute to important colleague processes that directly support our people across the business.
There's a place for you at Mitie, join us today!
Pension Delivery Specialist FTC employer: Mitie
Mitie is an excellent employer that prioritises employee wellbeing and development, offering a supportive work culture in Belfast. With benefits such as a branded vehicle and access to an Employee Assistance Programme, employees can thrive both personally and professionally while contributing to high service delivery standards across multiple sites. The company fosters growth opportunities, making it an ideal place for those seeking meaningful and rewarding employment in the facilities maintenance sector.
