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For Companies At a Glance
- Tasks: Maintain and service Fire & Security systems while ensuring top-notch customer communication.
- Company: Join Mitie Fire & Security, a fast-growing leader in the industry.
- Benefits: Enjoy competitive salary, vehicle allowance, and vibrant company culture.
- Other info: Opportunities for training and personal development in a supportive environment.
- Why this job: Make a real impact in safety and security while advancing your career.
- Qualifications: Technical background in electrical/electronic industry and customer service skills.
The predicted salary is between 30000 - 40000 £ per year.
Join Mitie Fire & Security, where innovation meets dedication! We are on the lookout for passionate and experienced Fire & Security Engineers to work on our renowned client's sites across the UK. As one of the fastest-growing companies in the industry, we pride ourselves on our ability to deliver excellence—from the initial design to long-term maintenance. Our employees are our greatest asset, and we empower them with the tools they need to succeed. With Mitie Fire & Security, you will enjoy a vibrant company culture, career progression opportunities, and a comprehensive benefits package including a competitive salary, vehicle allowance, and more!
Responsibilities
- Maintain Fire & Security Systems in your assigned area.
- Respond to service calls on all types of Fire and Security systems in line with current standards and customer requirements.
- Plan and respond to routine and reactive call visits in your area.
- Maintain effective communication with customers when planning site visits.
- Maintain your stock levels with support from the Stores team.
- Attend training sessions as and when required.
- Attend Engineering team meetings as and when required.
- Identify any personal training and development needs to help you provide the best possible customer service.
Our Systems
- Fire: Gent, Notifier, Kentec, Ziton, Advanced, Morley, C-Tec, Protec
- Intruder: Galaxy, Texecom, Scantronic, Menvier, Risco
- CCTV: Hikvision, Dahua, Bosch, Generic Analogue Systems
- Access Control: Paxton, PAC, Salto
What We're Seeking
We are specifically looking for candidates who offer:
- A technical background in the electrical/electronic industry.
- Good all-round knowledge of Fire and Security Systems.
- Experience of front-line customer contact preferred.
- Excellent organisational skills.
- A professional and presentable demeanor, always.
- An ability to deliver exceptional customer service.
Fire & Security Service Engineer in Peacehaven employer: Mitie
Contact Detail:
Mitie Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Fire & Security Service Engineer in Peacehaven
✨Tip Number 1
Network like a pro! Reach out to your connections in the fire and security industry. Attend local events or online webinars to meet potential employers and showcase your passion for the field.
✨Tip Number 2
Prepare for interviews by brushing up on your technical knowledge. Be ready to discuss specific systems like Gent or Hikvision, and share examples of how you've delivered exceptional customer service in the past.
✨Tip Number 3
Showcase your organisational skills! During interviews, highlight how you manage your time effectively when responding to service calls and planning site visits. This will demonstrate your ability to handle the responsibilities of the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining Mitie Fire & Security.
We think you need these skills to ace Fire & Security Service Engineer in Peacehaven
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for fire and security shine through! We want to see that you’re not just ticking boxes but genuinely excited about making a difference in this field.
Tailor Your CV: Make sure your CV is tailored to the role. Highlight your technical background and any relevant experience with fire and security systems. We love seeing how your skills match what we’re looking for!
Be Clear and Concise: Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read. We appreciate straightforward communication, especially when it comes to your experience and skills.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Mitie
✨Know Your Systems
Familiarise yourself with the specific Fire and Security systems mentioned in the job description, like Gent, Notifier, and Hikvision. Being able to discuss these systems confidently will show your technical expertise and genuine interest in the role.
✨Showcase Your Customer Service Skills
Since front-line customer contact is preferred, prepare examples of how you've delivered exceptional customer service in the past. Think about situations where you resolved issues or went above and beyond for a client—this will highlight your ability to maintain effective communication with customers.
✨Demonstrate Organisational Skills
Be ready to discuss how you manage your time and stock levels effectively. You might want to share specific strategies or tools you use to stay organised, as this is crucial for planning site visits and responding to service calls.
✨Ask Insightful Questions
Prepare thoughtful questions about the company culture, training opportunities, and career progression. This not only shows your enthusiasm for the role but also helps you gauge if the company aligns with your career goals.