At a Glance
- Tasks: Provide top-notch customer service and manage admin tasks in a dynamic environment.
- Company: Join Mitie, a leader in facilities support with a focus on client success.
- Benefits: Gain valuable training, career development, and flexible part-time hours.
- Other info: Exciting opportunities for growth in a supportive team atmosphere.
- Why this job: Make a real difference by exceeding customer expectations every day.
- Qualifications: Strong interpersonal skills and proficiency in Microsoft Excel required.
The predicted salary is between 10 - 12 £ per hour.
Mitie is seeking a Customer Service Advisor for a part-time role in Wythenshawe, England. The successful candidate will respond to customer requests and provide high-quality service while managing administrative tasks.
Proficiency in Microsoft Excel and strong interpersonal skills are essential. This position offers opportunities for training and career development in a dynamic environment.
Join Mitie to contribute to client success and exceed customer expectations.
Part Time Customer Service Advisor Facilities Support employer: Mitie
Contact Detail:
Mitie Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Part Time Customer Service Advisor Facilities Support
✨Tip Number 1
Make sure you know the company inside out! Research Mitie and understand their values, services, and what they expect from a Customer Service Advisor. This will help you tailor your approach during interviews and show that you're genuinely interested.
✨Tip Number 2
Practice your interpersonal skills! Since this role is all about customer interaction, try role-playing common customer scenarios with friends or family. This will boost your confidence and help you respond effectively to customer requests.
✨Tip Number 3
Brush up on your Excel skills! If you’re not already comfortable with it, take some time to learn the basics of Excel. Being proficient in this tool will not only help you manage administrative tasks but also impress your potential employers.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of resources to help you prepare for your interview and land that part-time role. Plus, applying directly shows your enthusiasm and commitment to joining the Mitie team.
We think you need these skills to ace Part Time Customer Service Advisor Facilities Support
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer service experience and any relevant skills, especially with Microsoft Excel. We want to see how you can bring your unique flair to the role!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Tell us why you're excited about the Customer Service Advisor position and how your skills align with what we're looking for. Keep it friendly and professional!
Show Off Your Interpersonal Skills: In your application, don’t forget to showcase your strong interpersonal skills. We love candidates who can connect with customers and provide top-notch service, so share examples of how you've done this in the past.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Mitie
✨Know Your Customer Service Basics
Before heading into the interview, brush up on your customer service principles. Think about how you would handle different customer scenarios and be ready to share examples of how you've provided excellent service in the past.
✨Show Off Your Excel Skills
Since proficiency in Microsoft Excel is a must, make sure you can talk confidently about your experience with it. Prepare to discuss specific tasks you've completed using Excel, like data entry or creating reports, to demonstrate your skills.
✨Highlight Your Interpersonal Skills
Interpersonal skills are key for this role, so think of times when you've successfully communicated with customers or colleagues. Be ready to explain how you build rapport and resolve conflicts, as this will show you're a great fit for the team.
✨Express Your Enthusiasm for Development
Mitie values training and career development, so let your passion for growth shine through. Share your goals and how you see this role helping you achieve them, which will show that you're committed to contributing to the company's success.