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- Tasks: Manage key accounts and drive service quality while visiting client sites.
- Company: Join Mitie, a leader in creating high-performing places.
- Benefits: Competitive salary, supportive work culture, and opportunities for growth.
- Other info: Mobile position with travel across the Oxford area.
- Why this job: Make a real impact by enhancing client relationships and driving sustainability initiatives.
- Qualifications: Experience in account management and strong communication skills required.
The predicted salary is between 40000 - 50000 £ per year.
Join Mitie - the future of high performing places.
HOURS: Monday to Friday, 8:00am - 5:00pm
LOCATION: Regional Recruitment - Oxford / Southampton: Mobile position, travelling to client sites
At Mitie, our people are our greatest strength, and our promise is to create a place to work where you can thrive and be your best every day. We're seeking a motivated and customer-centric Key Account Manager to join our Mitie Landscapes sector, to ensure that we deliver exceptional results every day to our clients. You will visit client sites to drive service quality through regular auditing, increase revenue through asset development plans, around the Oxford area, identifying and suggesting sustainability initiatives and general projects to improve the first impressions of the site.
Role Responsibilities:
- Increasing the company's total revenue from the designated contracts
- Managing & developing a professional relationship with your clients & internal colleagues
- Ensuring all internal & external KPIs and SLAs are met
- Oversee the financial management of clients' contracts
- Ensure service delivery across the contracts aligns with company policies and procedures (HR, QHSE, RTW, Vetting and Compliance)
- Maximise the contract life cycle through integration of the contracts and understanding the philosophy and culture of the customer
What we are looking for:
- Experience within a field-based account management position
- Can demonstrate a passion for developing relationships internally and externally
- Strong communication and people management skills
- Proven experience in generating revenue and improvements
- Willing to travel throughout your region for client/site visits
- Comfortable with Microsoft Office packages
- Strong organisation skills and attention to detail
There's a place for you at Mitie, join us today!
Landscapes Key Account Manager in Oxford employer: Mitie
Contact Detail:
Mitie Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Landscapes Key Account Manager in Oxford
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for a Key Account Manager role. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by researching Mitie and their Landscapes sector. Understand their values and how they deliver exceptional results, so you can show them you're the perfect fit for their team.
✨Tip Number 3
Practice your pitch! Be ready to discuss your experience in account management and how you've developed relationships with clients. Highlight your successes in generating revenue and improving service delivery.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the Mitie team and contributing to their success.
We think you need these skills to ace Landscapes Key Account Manager in Oxford
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Key Account Manager role. Highlight your experience in account management and any relevant achievements that showcase your ability to drive revenue and build relationships.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your passion for the role and how your skills align with Mitie's values. Don’t forget to mention your experience with client relationships and service delivery.
Showcase Your Communication Skills: Since strong communication is key for this role, make sure your application reflects that. Use clear and concise language, and don’t hesitate to share examples of how you’ve successfully managed client interactions in the past.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way to ensure your application gets into the right hands and shows your enthusiasm for joining the Mitie team!
How to prepare for a job interview at Mitie
✨Know Your Client
Before the interview, research Mitie's key clients and their specific needs. Understanding their business will help you demonstrate how you can enhance service quality and drive revenue through tailored asset development plans.
✨Showcase Your Relationship Skills
Prepare examples of how you've successfully built and maintained professional relationships in previous roles. Highlight your communication skills and how they’ve helped you manage client expectations and internal collaborations effectively.
✨Demonstrate Your Revenue Generation Experience
Be ready to discuss specific instances where you've increased revenue or improved service delivery in past positions. Use metrics and results to back up your claims, as this will show your potential impact on Mitie's contracts.
✨Familiarise Yourself with KPIs and SLAs
Understand the key performance indicators and service level agreements relevant to account management. Be prepared to discuss how you would ensure these are met and exceeded in your role at Mitie, showcasing your attention to detail and organisational skills.