At a Glance
- Tasks: Support compliance and coordinate engineering services for Transport for London.
- Company: Join Mitie, a leading facilities management organisation with a focus on teamwork.
- Benefits: Enjoy flexible benefits, virtual GP access, and opportunities for professional growth.
- Other info: Inclusive recruitment process with excellent career development opportunities.
- Why this job: Make a real impact in a high-profile contract while developing your skills.
- Qualifications: Experience in building services or facilities management is preferred.
The predicted salary is between 30000 - 40000 £ per year.
HOURS: Full-time
LOCATION: Greenwich London
At Mitie, our people are our greatest strength, and our promise is to create a place to work where you can thrive and be your best every day. We're looking for a Compliance & Operations Coordinator who will support the Transport for London contract to maintain full compliance, improve assurance standards and coordinate engineering service delivery across a complex portfolio.
Role Responsibilities
- Ensure the Transport for London contract maintains full compliance across the portfolio, aligned with contractual, statutory and client‐specific requirements while supporting governance across Mitie activities.
- Coordinate works delivery including scheduling, booking access, liaising with suppliers, managing documentation and ensuring all works are completed, closed out and fully evidenced.
- Review and ensure all Statements of Safe Work (SSOW), RAMS and health & safety documentation are compliant with contract and engineering standards.
- Support small works and minor projects by managing quotations, raising purchase orders, issuing instructions and tracking completion.
- Maintain CAFM systems (Maximo, Concept Evolution) and asset data, analysing compliance and performance trends to identify risks and improvement opportunities.
Required Qualifications
- Previous experience within Building Services or Facilities Management, supporting hard services delivery in a complex environment.
- Strong administrative, organisational and analytical skills with experience managing multiple workstreams and datasets.
- Working knowledge of CAFM systems, Microsoft Excel and engineering compliance processes.
- Confident communication skills with the ability to engage professionally with clients, suppliers and stakeholders.
- Understanding of SFG20 maintenance standards and asset management principles (desirable).
What's in it for you?
- A place to work where you can thrive and be your best every day.
- Opportunity to develop expertise in compliance, asset management and engineering assurance within a leading facilities management organisation.
- Work as part of a collaborative team delivering exceptional service across a high‐profile client contract.
Benefits
- Virtual GP access.
- Salary Finance – access 50% of earned pay before payday.
- Flexible lifestyle benefits platform (Choices) – up to five extra days of holiday, critical illness insurance, dental, technology products.
- MiDeals platform – discounts from retailers, gyms and more.
- Cycle‐to‐work scheme.
- Life cover up to four times salary.
- Enhanced pension contributions, save‐as‐you‐earn scheme, Mitie Matching Share Plan.
- Mitie Stars recognition, monthly cash prizes, £10,000 end‐of‐year prize.
- Training and development opportunities.
Equal Opportunities
We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long‐term condition and need us to make any reasonable adjustments, please let us know.
Operation & Assurance Support employer: Mitie
At Mitie, we pride ourselves on fostering a supportive and dynamic work environment in Greenwich, London, where our employees can truly thrive. As an Operation & Assurance Support professional, you will benefit from comprehensive training and development opportunities, alongside a flexible benefits platform that enhances your work-life balance. Join a collaborative team dedicated to delivering exceptional service while enjoying unique perks such as virtual GP access and a cycle-to-work scheme.
StudySmarter Expert Advice🤫
We think this is how you could land Operation & Assurance Support
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and role thoroughly. Understand their values and how you can contribute to their goals. This will help you stand out and show that you're genuinely interested.
✨Tip Number 3
Practice your interview skills with friends or family. Get comfortable answering common questions and discussing your experience. The more you practice, the more confident you'll feel when it’s time to shine.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Operation & Assurance Support
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Operation & Assurance Support role. Highlight your experience in compliance and facilities management, and don’t forget to mention any relevant skills with CAFM systems or health & safety documentation.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this role. Mention specific experiences that align with the job description and show us your enthusiasm for working with Mitie.
Showcase Your Skills:In your application, be sure to showcase your strong administrative and organisational skills. We want to see how you’ve managed multiple workstreams in the past and how you can bring that expertise to our team.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Mitie
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of the Operation & Assurance Support role. Familiarise yourself with compliance standards, engineering service delivery, and the specific requirements of the Transport for London contract. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Organisational Skills
Since this role involves managing multiple workstreams and datasets, be prepared to discuss your organisational strategies. Bring examples of how you've successfully coordinated projects or managed documentation in previous roles. Highlighting your strong administrative skills will demonstrate that you're a great fit for the job.
✨Familiarise Yourself with CAFM Systems
Having a working knowledge of CAFM systems like Maximo or Concept Evolution is crucial for this position. If you have experience with these tools, be ready to discuss it. If not, do a bit of research beforehand so you can speak about how you would approach learning them quickly.
✨Engage with Confidence
This role requires confident communication with clients, suppliers, and stakeholders. Practice articulating your thoughts clearly and professionally. During the interview, don’t hesitate to ask insightful questions about the company’s operations or the team dynamics, as this shows your enthusiasm and engagement.
