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- Tasks: Support operational performance and manage training for security officers.
- Company: Leading facilities management company in Greater London.
- Benefits: Enhanced pension contributions, holiday options, and employee perks.
- Why this job: Make a difference in security services while developing your career.
- Qualifications: Experience in training and compliance management preferred.
- Other info: Join a dynamic team focused on high standards of customer service.
The predicted salary is between 36000 - 60000 £ per year.
A leading facilities management company in Greater London is looking for a dedicated professional to support the operational performance of its security services. The candidate will manage training and compliance for security officers, ensuring high standards of customer service.
Responsibilities include:
- Delivering inductions
- Performance management
- Maintaining adherence to health and safety standards
The position offers various employee benefits, including enhanced pension contributions and holiday options.
Officer Development & Performance Lead employer: Mitie
Contact Detail:
Mitie Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Officer Development & Performance Lead
✨Tip Number 1
Network like a pro! Reach out to current or former employees in the facilities management sector. They can give us insider info on the company culture and maybe even put in a good word for you.
✨Tip Number 2
Prepare for the interview by researching common questions related to training and compliance in security services. We want to show that we know our stuff and can handle performance management like a champ!
✨Tip Number 3
Showcase your customer service skills during the interview. Think of examples where you've gone above and beyond to meet client needs. This will help us stand out as the perfect fit for maintaining high standards.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Officer Development & Performance Lead
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in training and compliance, especially in security services. We want to see how your skills align with the role of Officer Development & Performance Lead.
Showcase Your Customer Service Skills: Since high standards of customer service are key, include examples of how you've excelled in this area. We love seeing candidates who can demonstrate their commitment to excellent service.
Be Clear and Concise: When writing your cover letter, keep it straightforward and to the point. We appreciate clarity, so make sure you communicate your passion for the role without unnecessary fluff.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the position. Don’t miss out!
How to prepare for a job interview at Mitie
✨Know the Company Inside Out
Before your interview, make sure you research the facilities management company thoroughly. Understand their values, mission, and the specific security services they provide. This will help you tailor your answers and show that you're genuinely interested in the role.
✨Showcase Your Training Skills
Since the role involves managing training and compliance for security officers, be prepared to discuss your experience in delivering inductions and performance management. Bring examples of how you've successfully trained others and improved their performance in previous roles.
✨Emphasise Customer Service Excellence
Customer service is key in this position. Think of specific instances where you've gone above and beyond to ensure customer satisfaction. Highlighting these experiences will demonstrate your commitment to maintaining high standards in service delivery.
✨Health and Safety Knowledge is Crucial
Familiarise yourself with health and safety standards relevant to security services. Be ready to discuss how you’ve ensured compliance in past roles and how you would approach this responsibility in the new position. This shows that you take safety seriously and are proactive about it.
