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- Tasks: Protect customers' property and ensure safety in a retail environment.
- Company: Join a leading security firm dedicated to safety and service excellence.
- Benefits: Competitive pay, ongoing training, and opportunities for career advancement.
- Other info: Dynamic role with a focus on personal development and teamwork.
- Why this job: Make a real difference by keeping people safe and secure every day.
- Qualifications: Must have an SIA Licence; SC Clearance is a plus.
The predicted salary is between 24000 - 36000 £ per year.
To protect our customer's property, people and/or assets by providing security services in direct accordance with the sites published Assignment Instructions (AI's) and any subsequent changes.
Delivering results that meet and/or exceed the Key Performance Indicators/Service Level Agreement for the customer through full responsibility and accountability, providing a service that aids in the retention of the contract.
To undertake additional training to ensure continuous self-development.
Main Duties
- To be aware of and ensure compliance with all aspects of policies and relevant legal and regulatory requirements as directed by the Security Account Manager and in accordance with UK Law and Guidance bodies.
- Fully and satisfactorily complete all of the tasks and duties on site as defined within the published Assignment Instructions (AI's).
- Proactively refer to and review the published Assignment Instructions, thus familiarising oneself with any changes in order to suggest additional amendments that will improve or enhance the current level of service.
- To be compliant with Industry and Statutory Legislation (you are required to obtain a front-line licence in either Security Guarding or Door Supervision), which must be worn at all times whilst carrying out your duties. The Customer also requires a CCTV PSS SIA Licence. There are also additional courses that are contractually required.
- Comply with legal obligations and safety requirements of the role.
- Follow instructions and procedures appropriately without unnecessarily challenging authority.
- Work in a systematic, methodology and orderly way.
Training
- Fully and satisfactorily complete all required competency training.
- To undertake additional training to ensure continuous self-development as directed by the Security Account Manager.
- Use technology to achieve key work objectives and develop job knowledge and expertise through continual professional development.
- You are required to ensure you renew your licence 16 weeks before expiry.
Security and Health & Safety
- Look out for, and to immediately report, any Health & Safety hazards, or potential hazards, on site.
- Stay alert to any threats or changes within the work environment in order to take the appropriate action to reduce the chance of disruption, loss or damage.
- Use common sense and initiative by immediately involving others if a situation appears to become threatening.
- To maintain professional conduct in the face of difficult situations and challenging customers.
- Complete an accurate, detailed notebook entry as soon as possible after any incident, which can then be used as part of the Incident Report process.
- Keep to schedules and demonstrate commitment to Mitie and the Client.
- To ensure check calls are being carried out at the allocated time slot as stipulated in the Assignment Instructions (AI's).
- To call emergency services and Communication Centre to report all incidents.
What we are looking for:
- SIA License
- SC Clearance desirable
Retail Security Officer in Norfolk employer: Mitie
Contact Detail:
Mitie Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Security Officer in Norfolk
✨Tip Number 1
Network like a pro! Reach out to people in the security industry, attend local events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Prepare for interviews by researching common questions for Retail Security Officers. Practice your responses, focusing on how your skills align with the job description. We want you to shine when it’s your turn to impress!
✨Tip Number 3
Showcase your commitment to continuous self-development. Mention any additional training or certifications you've completed, especially those relevant to security. This will demonstrate your dedication to the role and set you apart from other candidates.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Retail Security Officer in Norfolk
Some tips for your application 🫡
Know the Job Inside Out: Before you start writing your application, make sure you really understand the role of a Retail Security Officer. Familiarise yourself with the key responsibilities and requirements mentioned in the job description. This will help you tailor your application to show how you fit the bill!
Show Off Your Skills: When you're putting together your application, don’t hold back on showcasing your relevant skills and experiences. Highlight any previous security roles or training you've had, especially if it relates to compliance and health & safety. We want to see how you can bring value to our team!
Be Professional Yet Approachable: While we love a friendly tone, remember that this is a professional application. Keep your language clear and concise, but don’t be afraid to let your personality shine through. We’re looking for someone who can maintain professionalism even in challenging situations.
Apply Through Our Website: Once you’ve polished up your application, make sure to submit it through our website. It’s the best way to ensure it gets into the right hands. Plus, you’ll find all the info you need about the role and our company there!
How to prepare for a job interview at Mitie
✨Know Your Assignment Instructions
Before the interview, make sure you thoroughly understand the published Assignment Instructions (AI's) for the role. Familiarise yourself with any recent changes and be ready to discuss how you would implement them in your daily duties.
✨Showcase Your Compliance Knowledge
Be prepared to talk about your understanding of UK laws and regulations related to security. Highlight any previous experience where you ensured compliance with legal obligations and safety requirements, as this will demonstrate your commitment to the role.
✨Demonstrate Proactive Problem-Solving
Think of examples where you've identified potential hazards or threats in a previous role. Discuss how you took initiative to address these issues, as this shows your ability to stay alert and act decisively in challenging situations.
✨Highlight Continuous Self-Development
Mention any additional training or courses you've undertaken that relate to security or health and safety. This not only shows your dedication to self-improvement but also aligns with the company's emphasis on ongoing professional development.