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- Tasks: Welcome clients and visitors, provide top-notch customer service, and assist with admin tasks.
- Company: Join Mitie, a leading facilities management company recognised for excellence and employee wellbeing.
- Benefits: Enjoy extra annual leave, free virtual GP services, and access to 200 learning courses.
- Other info: Dynamic workplace with opportunities for personal development and recognition.
- Why this job: Be the friendly face of our company and help create great work environments.
- Qualifications: Experience as a receptionist, strong communication skills, and proficiency in Microsoft Office.
The predicted salary is between 22000 - 26000 £ per year.
About Mitie Ireland: Mitie Ireland is a leading facilities management, consultancy and professional services company. We offer a range of specialist services including technical services, security, cleaning, industrial cleaning, energy and sustainability, and professional consultancy. Our breadth and depth of services and expertise means that we can help to increase efficiencies, reduce costs, increase sustainability, and improve performance for our clients.
Location: Belfast, UK
Key Responsibilities:
- Greet clients and visitors with a positive, helpful attitude.
- Provide excellent customer service.
- Assist clients in finding their way around the office.
- Announce clients as necessary.
- Assist with a variety of administrative tasks including copying, faxing, taking notes, and making travel plans.
- Prepare meeting and training rooms.
- Answer phones in a professional manner, and route calls as necessary.
- Assist colleagues with administrative tasks.
- Answer, forward, and screen phone calls.
- Sort and distribute mail.
- Schedule appointments.
About You:
- Proven work experience as a Receptionist, Front Office Representative or similar role.
- Proficiency in Microsoft Office Suite.
- Hands-on experience with office equipment (e.g. fax machines and printers).
- Professional attitude and appearance.
- Solid written and verbal communication skills.
- Ability to be resourceful and proactive when issues arise.
- Excellent organizational skills.
- Multitasking and time-management skills, with the ability to prioritize tasks.
Company Benefits:
- Annual leave purchase scheme (buy up to 5 extra days of annual leave per year).
- Free virtual GP service.
- Access to our Employee Assistance Programme (EAP).
- Mi Recognition Talent Referral Scheme.
- Long service awards.
- Mi Deals (Fantastic savings at high street stores).
- Bike2Work Scheme.
- Learning & development (access to 200 courses on our L&D platform).
Mitie is an equal opportunity employer.
Receptionist in Newtownabbey employer: Mitie
Contact Detail:
Mitie Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist in Newtownabbey
✨Tip Number 1
First things first, make sure you know the company inside out. Research Mitie Ireland's services and values so you can chat confidently about how you fit into their vision. This shows you're genuinely interested and not just another applicant.
✨Tip Number 2
When you get that interview, don’t just sit back and wait for questions. Prepare some thoughtful ones of your own! Ask about their approach to employee wellbeing or how they support personal development. It’ll show you’re keen and engaged.
✨Tip Number 3
Dress the part! As a receptionist, you’ll be the face of the company. Make sure your appearance is professional and reflects the positive attitude they’re looking for. First impressions matter, so nail it!
✨Tip Number 4
Finally, don’t forget to follow up after your interview. A quick thank-you email can go a long way in keeping you top of mind. Plus, it’s a great chance to reiterate your enthusiasm for the role and the company!
We think you need these skills to ace Receptionist in Newtownabbey
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to add a touch of warmth and friendliness to your words. Remember, as a receptionist, you'll be the first point of contact for clients, so show us how approachable you can be!
Tailor Your Application: Make sure to tailor your application specifically for the receptionist role at Mitie. Highlight your relevant experience and skills that match the job description. We love seeing how your background aligns with our values and the responsibilities outlined in the posting.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured writing that gets straight to the heart of your qualifications. Use bullet points if it helps to make your skills and experiences stand out – we’re all about efficiency!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about Mitie and what we stand for before hitting that submit button.
How to prepare for a job interview at Mitie
✨Know the Company Inside Out
Before your interview, take some time to research Mitie Ireland. Understand their services, values, and recent achievements like the Facilities Management Company of the Year award. This knowledge will help you tailor your answers and show genuine interest in the company.
✨Showcase Your Customer Service Skills
As a receptionist, excellent customer service is key. Prepare examples from your past experiences where you’ve gone above and beyond for clients or handled difficult situations with grace. This will demonstrate your ability to create a positive environment for visitors.
✨Practice Your Communication Skills
Since the role requires solid written and verbal communication skills, practice answering common interview questions clearly and confidently. You might even want to do a mock interview with a friend to get comfortable with articulating your thoughts.
✨Be Organised and Proactive
Highlight your organisational skills during the interview. Discuss how you manage multiple tasks and prioritise effectively. You could mention specific tools or methods you use to stay organised, which aligns with the multitasking nature of the receptionist role.