Document Controller in Newcastle upon Tyne

Better places, thriving communities. This is a fantastic opportunity to join a successful security company who specialise in Security / Access Control Systems to some of the largest Utility companies across the UK as part of the National Grid Technology Framework. The Document Controller will make a significant impact on our documentation processes. In this pivotal role, you will orchestrate the management of our document systems to ensure they are consistently updated and optimised for efficiency.

Role and Responsibilities

• Meticulously overseeing the flow of critical documents, ensuring their accurate storage and seamless accessibility.
• Provide crucial support to our team, ensuring they can navigate the systems effortlessly, thereby enhancing overall operational effectiveness.
• Ensuring strict adherence to industry standards, fostering a culture of compliance within our organisation.
• Update Electronic Document Management System to ensure documentation adheres to work instructions.
• Manage documentation, in accordance with Document Schedules to preserve evidential information that can be sourced when required.
• Distribution of safety critical documentation to ensure complete, accurate and quality information is available at all locations and in emergency situations.
• Seek continuous improvements in process to improve efficiency in technical and company management system documentation.
• Track and manage information to establish accountability and traceability.
• Deliver front line support for information queries to facilitate business requirements.
• Audit controlled documents to ensure integrity and confidence in the documentation held.
• Ensure Information flow effective between end user and management system.

Requirements

• Proven experience in the use of electronic document management systems (EDMS).
• Knowledge and understanding of engineering and design documentation types and numbering.
• Motivated self-starter, ability to work on own initiative.
• Methodical and organised, with good attention to detail.
• Excellent organisational, presentational and communication skills.
• Good problem solving and analytical skills.

As well as a competitive salary, you will be provided with a laptop and mobile, as well as:

• Annual Appraisal
• Annual salary review
• Share Incentive Plan
• 24 hour Virtual GP
• Life Cover
• Employee Assistance Programme
• Workplace pension scheme
• 33 days holiday, including statutory Bank Holidays
• Ongoing training and personal development via the Learning Hub

Our market-leading offering provides you with benefits that suit your lifestyle. We have a virtual GP on hand for you and members of your household. So you can get expert advice by video or phone without having to leave your home. We offer financial wellbeing assistance through our Salary Finance scheme. For example, you could access 50% of your earned pay before payday for a small fee. Salary Finance also offers competitive loans.

When you join us, we’ll give you a link to our flexible lifestyle benefits platform, Choices. You might choose to purchase up to five extra days’ holiday each year. You might buy critical illness insurance, seek dental treatment or buy technology products at an affordable cost. There are many choices!

We give you access to high street discounts from thousands of well-known retailers, gyms and more through our MiDeals platform. And we have a cycle-to-work scheme. Life cover of up to four times your salary is available. We also offer enhanced pension contributions, a save-as-you-earn scheme, and a Mitie Matching Share Plan (you could even be awarded free shares in Mitie).

We award our employees with Mitie Stars as recognition for their hard work. There are cash prizes up for grabs each month and at the end of the year there’s a chance to scoop a top prize of £10,!

Our success is a direct result of the experience and quality of our people. Progressing your career is therefore a top priority for us. We offer a diverse variety of training and development avenues via a wide selection of learning resources to suit you.

We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long-term condition (for example dyslexia, anxiety, autism, a mobility condition or hearing loss) and need us to make any reasonable adjustments, changes or do anything differently during the recruitment process, please let us know by emailing at.