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- Tasks: Manage service requests and prepare reports for the Helpdesk at RAF Mildenhall.
- Company: Leading facilities management company with a focus on efficiency and support.
- Benefits: 25 days holiday, UK bank holidays, and career development opportunities.
- Other info: Full-time role in a dynamic environment with growth potential.
- Why this job: Join a proactive team and enhance your organisational and customer service skills.
- Qualifications: Strong organisational skills, customer service experience, and Microsoft Office proficiency.
The predicted salary is between 25000 - 32000 £ per year.
A leading facilities management company is seeking a proactive Administrator to support the Helpdesk function at RAF Mildenhall. You will manage service requests, prepare reports, and maintain records efficiently. The ideal candidate will possess strong organizational skills, customer service experience, and proficiency in Microsoft Office. This full-time position comes with 25 days of holiday per year plus UK bank holidays and opportunities for career development.
Facilities Admin & Helpdesk Coordinator in Mildenhall employer: Mitie
Contact Detail:
Mitie Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Facilities Admin & Helpdesk Coordinator in Mildenhall
✨Tip Number 1
Get to know the company! Research their values and recent projects. This will help you tailor your approach and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. A friendly chat can sometimes lead to insider info or even a referral!
✨Tip Number 3
Prepare for the interview by practising common questions related to facilities management and customer service. We recommend role-playing with a friend to boost your confidence.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed, and we’re always on the lookout for proactive candidates like you.
We think you need these skills to ace Facilities Admin & Helpdesk Coordinator in Mildenhall
Some tips for your application 🫡
Show Off Your Organisational Skills: When you're writing your application, make sure to highlight your organisational skills. We want to see how you manage tasks and keep everything in order, especially since this role involves handling service requests and preparing reports.
Customer Service is Key: Don’t forget to mention your customer service experience! We’re looking for someone who can handle queries with a smile, so share any relevant experiences that showcase your ability to communicate effectively and help others.
Get Familiar with Microsoft Office: Since proficiency in Microsoft Office is a must, it’s a good idea to mention any specific tools or software you’re comfortable with. Whether it's Excel for reports or Word for documentation, let us know how you’ve used these tools in the past.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates regarding your application status!
How to prepare for a job interview at Mitie
✨Know Your Stuff
Make sure you understand the role of a Facilities Admin & Helpdesk Coordinator. Brush up on your knowledge of service request management and reporting. Familiarise yourself with common software used in facilities management, especially Microsoft Office, as you'll likely be asked about your proficiency.
✨Show Off Your Organisational Skills
Prepare examples that showcase your organisational abilities. Think of times when you successfully managed multiple tasks or improved a process. This will help demonstrate that you can handle the demands of the role effectively.
✨Customer Service is Key
Since this role involves customer interaction, be ready to discuss your previous customer service experiences. Highlight how you resolved issues and maintained positive relationships, as this will show that you can provide excellent support at the Helpdesk.
✨Ask Smart Questions
At the end of the interview, don’t forget to ask insightful questions about the company culture, team dynamics, and opportunities for career development. This shows your genuine interest in the position and helps you assess if it’s the right fit for you.