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- Tasks: Keep offices and accommodation areas clean and well-maintained while following schedules.
- Company: Join MITIE Defence UK, a leader in facilities management.
- Benefits: Enjoy 25 days holiday, a competitive salary, and career development opportunities.
- Why this job: Make a difference by providing excellent service and maintaining safe working environments.
- Qualifications: Basic English communication skills; previous cleaning experience is a plus.
- Other info: Work in a supportive team with opportunities for training and growth.
The predicted salary is between 24000 - 36000 £ per year.
Location: MITIE Defence UK, Technical Services, Building 680, Royal Air Force Mildenhall IP28 8NF
Contract Type: Full-Time Permanent Contract
Hours: 40 hours per week, Monday to Friday 08.00 – 16.30.
Holidays: 25 days a year plus UK bank holidays
Reporting to: Minor New Works Supervisor
Job Overview
We are seeking a Cleaner who will deliver excellent service standards while meeting Service Level Agreement (SLA) requirements and adhering to agreed cleaning schedules. In this role, you will ensure that offices and accommodation areas are kept clean, well maintained, and in safe working order, in line with all agreed SLAs. You will develop a strong understanding of the areas to be cleaned, the required cleaning schedules, and the correct use of all cleaning equipment and chemicals on the premises, while strictly following Health and Safety requirements. You will be required to work effectively as part of a team, while also demonstrating the ability to work independently using your own initiative. The role involves building positive and productive working relationships with customers, delivering excellent customer service, and actively seeking opportunities to improve service delivery and exceed expectations continuously.
Key Responsibilities
- Ensure all cleaning equipment is kept clean, well-maintained, and in safe working order
- Complete cleaning tasks in accordance with agreed schedules and SLA requirements
- Develop and maintain knowledge of designated cleaning areas, equipment, and chemicals used
- Adhere to all Health and Safety procedures and complete mandatory training as required
- Work effectively both independently and as part of a team
- Deliver a high standard of customer service at all times
Qualifications & Skills Required
- Ability to communicate and read basic English
- Previous cleaning experience is desirable but not essential
- Flexible and proactive approach to work
- Open, honest, self-motivated, and determined attitude
- Reliable, hardworking and professional in appearance and conduct
Security & Compliance Requirements
- Compliance with Mitie's information security procedures is required, including proactive risk reporting and escalation of security incidents
- MOD security clearance and DBS Standard checks are mandatory
- To meet national security vetting requirements, applicants will normally need:
- 5 years' UK residency for Security Clearance (SC)
- 3 consecutive years of employment history
- Proof of the right to work in the UK is essential
- Less than 6 points on your driving licence
Competitive salary and benefits package. A company van, fuel card, and mobile phone provided. Approved company workwear is supplied and required to be worn. 25 days of holiday per year, plus UK bank holidays. Career development and training opportunities within Mitie's facilities management services.
Cleaner in Mildenhall employer: Mitie
Contact Detail:
Mitie Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Cleaner in Mildenhall
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on MITIE Defence UK. Understanding their values and services will help you connect better during the conversation.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. This will help you feel more confident and articulate your experience effectively.
✨Tip Number 3
Dress the part! Even though it’s a cleaning role, showing up in smart attire can make a great first impression. It shows you take the opportunity seriously and are professional.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, don’t forget to apply through our website for a smoother process!
We think you need these skills to ace Cleaner in Mildenhall
Some tips for your application 🫡
Show Us Your Attention to Detail: When you're filling out your application, make sure to highlight your attention to detail. We want to see that you understand the importance of cleanliness and how it impacts the work environment. A little extra effort in this area can really make your application stand out!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what makes you a great fit for the Cleaner role. Use bullet points if you need to – it helps us read through your experience quickly!
Demonstrate Your Team Spirit: Since you'll be working as part of a team, it's important to show us that you can collaborate well with others. Share examples of how you've worked effectively in a team before, or how you've contributed to a positive work environment.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, you’ll find all the info you need about the position right there!
How to prepare for a job interview at Mitie
✨Know Your Cleaning Standards
Before the interview, brush up on the cleaning standards and service level agreements (SLAs) that the company follows. Understanding these will help you demonstrate your commitment to maintaining high service standards during the interview.
✨Familiarise Yourself with Equipment and Chemicals
Make sure you have a basic understanding of the cleaning equipment and chemicals used in the industry. Being able to discuss their proper use and safety measures will show that you're proactive and safety-conscious.
✨Showcase Your Teamwork Skills
Since the role requires working both independently and as part of a team, think of examples from your past experiences where you've successfully collaborated with others or taken initiative on your own. This will highlight your versatility.
✨Emphasise Customer Service
Prepare to talk about how you can deliver excellent customer service. Think of situations where you've gone above and beyond for customers, as this will resonate well with the company's focus on building positive relationships.
