At a Glance
- Tasks: Coordinate appointments and ensure timely delivery of client reports.
- Company: Join Mitie, a leader in high-performing workplaces.
- Benefits: Flexible lifestyle benefits, financial wellbeing assistance, and high street discounts.
- Other info: Great career progression opportunities and recognition through Mitie Stars.
- Why this job: Be part of a collaborative team that values communication and accuracy.
- Qualifications: Strong attention to detail and proficiency in Excel and Word.
The predicted salary is between 25000 - 30000 € per year.
Join Mitie – the future of high performing places.
At Mitie, our people are our greatest strength, and our promise is to create a place to work where you can thrive and be your best every day. We're looking for an Accounts Support Administrator who will coordinate appointments, liaise with site and laboratory teams, and ensure client reports are delivered accurately and on time.
Role Responsibilities:
- Schedule appointments with site managers, residents, and relevant contacts.
- Liaise proactively with clients, ensuring timely responses to requests and updates.
- Coordinate closely with surveyors and laboratory teams to support accurate workflow.
- Handle data and information with precision, including spreadsheet use and programme management.
- Monitor client KPIs to ensure reports are issued within agreed timeframes.
Required Qualifications:
- Strong attention to detail with experience delivering professional, high‑quality client service.
- Proficient user of Excel, Word, and software databases.
- Ability to work to tight deadlines while managing multiple tasks.
What's in it for you?
- The opportunity to work within a fast‑paced scheduling environment supporting critical service delivery.
- A collaborative team culture where communication and accuracy are highly valued.
- A role that supports career progression through exposure to contract management and KPI reporting.
There's a place for you at Mitie, join us today!
Our market-leading offering provides you with benefits that suit your lifestyle. We have a virtual GP on hand for you and members of your household. So you can get expert advice by video or phone without having to leave your home. We offer financial wellbeing assistance through our Salary Finance scheme. For example, you could access 50% of your earned pay before payday for a small fee. Salary Finance also offers competitive loans.
When you join us, we’ll give you a link to our flexible lifestyle benefits platform, Choices. You might choose to purchase up to five extra days’ holiday each year. You might buy critical illness insurance, seek dental treatment or buy technology products at an affordable cost. There are many choices!
We give you access to high street discounts from thousands of well-known retailers, gyms and more through our MiDeals platform. And we have a cycle-to-work scheme. Life cover of up to four times your salary is available. We also offer enhanced pension contributions, a save-as-you-earn scheme, and a Mitie Matching Share Plan (you could even be awarded free shares in Mitie).
We award our employees with Mitie Stars as recognition for their hard work. There are cash prizes up for grabs each month and at the end of the year there’s a chance to scoop a top prize of £10,000!
Our success is a direct result of the experience and quality of our people. Progressing your career is therefore a top priority for us. We offer a diverse variety of training and development avenues via a wide selection of learning resources to suit you.
Accounts Support Administrator in Middlesbrough employer: Mitie
At Mitie, we pride ourselves on fostering a collaborative and supportive work environment where our employees can truly thrive. As an Accounts Support Administrator at our Centurion Park York location, you'll benefit from a range of lifestyle perks, including flexible holiday options and access to a virtual GP, all while being part of a team that values communication and accuracy. With ample opportunities for career progression and recognition through our Mitie Stars programme, joining us means becoming part of a company that invests in your growth and well-being.
StudySmarter Expert Advice🤫
We think this is how you could land Accounts Support Administrator in Middlesbrough
✨Tip Number 1
Network like a pro! Reach out to current employees at Mitie on LinkedIn or other platforms. Ask them about their experiences and any tips they might have for landing the Accounts Support Administrator role.
✨Tip Number 2
Prepare for the interview by practising common questions related to client service and data management. We recommend using the STAR method (Situation, Task, Action, Result) to structure your answers effectively.
✨Tip Number 3
Showcase your Excel skills! Since this role requires proficiency in spreadsheets, consider preparing a quick demo of how you handle data. It’ll impress the interviewers and show you’re ready to hit the ground running.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining the Mitie team.
We think you need these skills to ace Accounts Support Administrator in Middlesbrough
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Accounts Support Administrator role. Highlight your experience with scheduling, client communication, and data management. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're excited about joining Mitie and how you can contribute to our team. Keep it professional but let your personality come through.
Showcase Your Attention to Detail:Since this role requires precision, make sure to demonstrate your attention to detail in your application. Whether it's through your formatting or the examples you provide, we want to see that you take pride in your work.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the info you need about the role right there!
How to prepare for a job interview at Mitie
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Accounts Support Administrator role. Familiarise yourself with the responsibilities like scheduling appointments and liaising with clients. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Showcase Your Attention to Detail
Since this role requires strong attention to detail, prepare examples from your past experiences where you've successfully managed data or handled client requests accurately. Highlighting these instances will reassure the interviewer that you can deliver high-quality service.
✨Brush Up on Your Software Skills
As a proficient user of Excel, Word, and databases is essential, take some time to refresh your skills before the interview. Be ready to discuss how you've used these tools in previous roles, especially in managing spreadsheets or tracking KPIs.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the team culture, career progression opportunities, and how they measure success in the role. This shows that you're not just interested in the job, but also in how you can grow within the company.
