Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead a dynamic team, manage workloads, and drive process improvements in a fast-paced environment.
- Company: Join the UK's leading forensic healthcare and custody detention provider.
- Benefits: Enjoy flexible working, paid volunteering days, and tailored development opportunities.
- Why this job: Make a real impact while supporting a passionate team in a meaningful service.
- Qualifications: Strong organisational skills, confident communicator, and experience in line management.
- Other info: Agile working arrangement with a blend of office and home work for better work-life balance.
The predicted salary is between 36000 - 60000 ÂŁ per year.
A fantastic opportunity has arisen to join our Police Services Central Operations Team as a Team Leader - supporting a service we’re incredibly proud of. We’re looking for someone who is not only highly organised and great with people, but who brings genuine warmth, a proactive mindset, and a passion for helping a busy team thrive.
About the role
You’ll be joining Care & Custody Police Services, the UK’s leading forensic healthcare and custody detention provider, delivering services to 27 police forces nationwide. As part of the central operations team, you’ll play a key role in supporting senior management teams across our contracts, while leading a team of five administrators to deliver an exceptional, confidential, and professional service. No two days are the same – the work is varied, fast‑paced, and genuinely impactful.
Responsibilities
- Share responsibilities such as 1‑1s and workload oversight
- Cross‑skill and support each other to ensure consistent coverage
- Provide mutual cover for leave and busy periods
- Work collaboratively to continuously improve and harmonise processes
- Bring ideas, challenge the status quo, and drive efficiency alongside the Business Operations Manager
Where you’ll work
You’ll be primarily based at our Manchester office but will benefit from an agile working arrangement, combining office presence with home working. We believe this blend boosts productivity, wellbeing, and work‑life balance.
What we offer
Along with our core benefits – Employee Assistance Programme, Cycle to Work scheme, Virtual GP, Save As You Earn Scheme and more – you’ll also enjoy:
- On‑site canteen with flexible “grab & go” options
- Supportive induction and tailored development opportunities
- Paid volunteering days
- Fully‑funded apprenticeships
- Free on‑site parking
- Staff social events (pizza days, buffet days, competitions)
- Fast‑tracked manager career development pathways
Role details
Location: Pacific House, Atlas Business Park, Simonsway, Wythenshawe, Manchester, M22 5PR
Hours: 42 hours per week, Monday‑Friday, with some flexibility for occasional out‑of‑hours or on‑call needs.
Annual Leave: 25 days +
Operations Team Leader in Manchester employer: Mitie
Contact Detail:
Mitie Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Team Leader in Manchester
✨Tip Number 1
Network like a pro! Reach out to current employees on LinkedIn or through mutual connections. A friendly chat can give you insider info about the team and show your genuine interest in the role.
✨Tip Number 2
Prepare for the interview by practising common questions and scenarios related to team leadership. We recommend using the STAR method to structure your answers – it’ll help you showcase your skills effectively!
✨Tip Number 3
Showcase your personality! During interviews, let your warmth and proactive mindset shine through. Remember, they’re looking for someone who fits into their team culture, so be yourself and connect with them.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email reiterating your enthusiasm for the role can leave a lasting impression. And hey, if you haven’t already, apply through our website for a smoother process!
We think you need these skills to ace Operations Team Leader in Manchester
Some tips for your application 🫡
Show Your Organisational Skills: Make sure to highlight your ability to manage workloads and stay organised. We love seeing examples of how you've kept things running smoothly in busy environments, so don’t hold back!
Be Approachable and Personable: As a Team Leader, communication is key! Use your application to showcase your friendly and approachable nature. Share experiences where you’ve effectively communicated with different levels of staff.
Demonstrate Your Proactive Mindset: We’re looking for someone who doesn’t just keep things moving but actively seeks to improve processes. Include any instances where you’ve challenged the status quo or brought new ideas to the table.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this fantastic opportunity.
How to prepare for a job interview at Mitie
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Operations Team Leader role. Familiarise yourself with the responsibilities mentioned in the job description, such as managing a team and improving processes. This will help you demonstrate your knowledge and enthusiasm for the position.
✨Showcase Your People Skills
As this role requires great communication and warmth, prepare examples of how you've successfully managed teams or supported colleagues in the past. Think about specific situations where your approachability made a difference, and be ready to share these stories during the interview.
✨Be Solutions-Focused
The company values a calm and proactive mindset, so come prepared with ideas on how to improve processes or tackle common challenges in a busy office environment. This shows that you're not just about keeping things moving but are genuinely interested in making things better.
✨Familiarise Yourself with Microsoft Applications
Since the role involves using Microsoft applications, brush up on your skills with tools like Excel, Word, and Teams. You might be asked about your experience with these applications, so being able to discuss how you've used them effectively in previous roles will give you an edge.
