Mitie is seeking an Operations Manager to provide leadership, oversight and strategic direction across key bespoke customer accounts within the Accounts Pillar of TSOC. You will be the central link between account teams and delivery functions, ensuring contractual performance, service delivery and customer satisfaction.
You will lead, coach and develop operational teams, manage escalations and governance, and drive continuous improvement to strengthen resilience and service quality for our
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Operations Lead: Service Delivery & Continuous Improvement in Manchester employer: Mitie
Mitie Power & Grid is an exceptional employer that fosters a collaborative and innovative work culture, making it an ideal place for professionals in the renewables sector. With a strong commitment to employee development, you will have access to continuous training and growth opportunities while working on cutting-edge projects in a supportive environment. Located in a vibrant area, our team enjoys a balance of professional challenges and personal well-being, ensuring a rewarding career path.
