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- Tasks: Lead national client accounts and ensure top-notch service delivery.
- Company: Dynamic national service provider with a focus on excellence.
- Benefits: Competitive salary, career development opportunities, and supportive work culture.
- Why this job: Make a real difference in guest services and lead frontline teams to success.
- Qualifications: Extensive operational management experience and strong communication skills.
- Other info: Join a team committed to continuous improvement and innovation.
The predicted salary is between 36000 - 60000 £ per year.
A national service provider in the UK seeks a National Account Manager to oversee the operational and commercial management of national client accounts. This role focuses on ensuring high-quality service delivery and supporting frontline teams.
Candidates should have extensive experience in operational management within guest services, a strong operational mindset, and excellent communication skills. The position demands effective people management and the ability to navigate complex operational environments, along with a commitment to continuous service improvement.
National Account Field Operations Leader in Manchester employer: Mitie
Contact Detail:
Mitie Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land National Account Field Operations Leader in Manchester
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. We all know that sometimes it’s not just what you know, but who you know that can land you that dream job.
✨Tip Number 2
Prepare for interviews by researching the company and its clients. Understand their operational challenges and think about how your experience in guest services can help them improve. We want you to shine when you get that chance to impress!
✨Tip Number 3
Showcase your people management skills! During interviews, share specific examples of how you've led teams and improved service delivery. We believe that demonstrating your leadership style can set you apart from other candidates.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. We’re here to support you every step of the way, so let’s make it happen together!
We think you need these skills to ace National Account Field Operations Leader in Manchester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the National Account Field Operations Leader role. Highlight your experience in operational management and guest services, and don’t forget to showcase your communication skills!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this role. Mention specific examples of how you've improved service delivery or managed teams effectively.
Showcase Your Operational Mindset: In your application, emphasise your operational mindset. Share experiences where you navigated complex environments and implemented continuous service improvements. We want to see how you think!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and get to know you better. Don’t miss out on this opportunity!
How to prepare for a job interview at Mitie
✨Know Your Operations Inside Out
Make sure you brush up on your operational management knowledge, especially in guest services. Be ready to discuss specific examples of how you've improved service delivery in previous roles. This will show that you understand the complexities of the position and can navigate them effectively.
✨Showcase Your People Management Skills
Prepare to talk about your experience in managing teams. Think of instances where you’ve motivated staff or resolved conflicts. Highlighting your ability to lead and support frontline teams will demonstrate that you’re a great fit for the role.
✨Communicate Clearly and Confidently
Since excellent communication skills are key for this role, practice articulating your thoughts clearly. Use the STAR method (Situation, Task, Action, Result) to structure your answers, making it easier for the interviewer to follow your examples.
✨Emphasise Continuous Improvement
Be prepared to discuss how you’ve implemented changes for continuous service improvement in past roles. Share specific strategies you’ve used to enhance operations and ensure high-quality service delivery, as this aligns perfectly with what they’re looking for.
