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For Companies At a Glance
- Tasks: Supervise mail services, ensuring quality and compliance while leading a dynamic team.
- Company: Join a reputable organisation supporting our Armed Forces with essential services.
- Benefits: Competitive salary, full-time hours, and opportunities for professional growth.
- Why this job: Make a difference by delivering vital services to those who serve our country.
- Qualifications: Strong organisational skills, customer-facing abilities, and a valid driving licence required.
- Other info: Dynamic work environment with a focus on teamwork and innovation.
The predicted salary is between 27898 - 39157 £ per year.
An opportunity to join an experienced, versatile team, delivering first-class services to our world-class Armed Forces personnel.
Responsibilities
- As a Subject Matter Expert for the mail services delivered, promote best practice, and deliver the contracted requirement to the appropriate quality standard and the agreed service levels, including the completion of internal checks, compliance auditing, and control of postage.
- Line manage and promote the development and optimum performance of the delivery team, taking appropriate and timely action to mitigate risk and the potential for service failure across all service areas.
- Identify and implement innovative solutions to meet the emerging demands of the business within contractual boundaries.
- Ensure security checks and emergency actions are practiced and understood by staff.
- Ensure all activities are carried out in full compliance with current Health and Safety Regulations and the General Data Protection Regulations.
- Capture and report statistical data.
- Undertake any additional tasks as determined by the Line Manager, including leading on change to meet the emerging needs of the business.
What we are looking for
- The successful candidate will be well-organised, precise, confident with credible communication skills readily able and willing to contribute at all levels.
- Versatile, intuitive, and professional with good judgement and absolute integrity.
- Pro-active and persuasive when required and responsive to changing needs of the business and demands of the customer, while remaining calm under pressure and self-motivated.
- Reliable and well presented, giving a positive image of MITIE company values.
- Capability to supervise and multi-task when and where needed, as required by the business.
- Working knowledge of Health and Safety requirements.
- Flexible approach to accommodate changing requirements and priorities.
- Good customer facing skills and the ability to develop close working relationships.
- Basic IT literacy.
- Ability to drive a mail van.
- Physically fit enough to lift and move mail, including sacks and parcels (Essential).
- Full/CatB driving licence (Essential).
Additional Information
- MOD security clearance and DBS Standard required.
- To meet national security vetting requirements, you will normally need to have been resident in the UK for at least 3 years to gain a Counter Terrorist Check, 5 years for Security Clearance and 10 years for Developed Vetting prior to the date of application.
- All Developed Vetted posts are required to be UK Nationals.
- Proof of right to work in UK essential.
- Required to wear approved company work wear.
Mail Room Supervisor employer: Mitie
Contact Detail:
Mitie Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Mail Room Supervisor
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those who work at the Defence Science & Technology Laboratory. A friendly chat can open doors and give you insights that might just land you that Mail Room Supervisor role.
✨Tip Number 2
Prepare for the interview by brushing up on your knowledge of Health and Safety regulations and mail services. We want you to show off your expertise and confidence, so practice answering questions related to the job description.
✨Tip Number 3
Showcase your leadership skills! Think of examples where you've successfully managed a team or handled multiple tasks. We love to see how you can promote development and performance in your potential new team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always looking for passionate individuals who align with our values, so make sure to highlight that in your application.
We think you need these skills to ace Mail Room Supervisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Mail Room Supervisor role. Highlight your relevant experience, especially in managing teams and ensuring compliance with regulations. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for our team at DSTL. Share specific examples of how you've tackled challenges in previous roles and how you can bring that expertise to us.
Showcase Your Communication Skills: As a Mail Room Supervisor, strong communication is key. In your application, demonstrate your ability to communicate clearly and effectively. Whether it's through your CV or cover letter, let us see your confident and credible communication style!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re proactive and keen to join our team!
How to prepare for a job interview at Mitie
✨Know Your Stuff
Make sure you understand the key responsibilities of a Mail Room Supervisor. Brush up on your knowledge of mail services, Health and Safety regulations, and data protection laws. Being able to discuss these topics confidently will show that you're serious about the role.
✨Showcase Your Leadership Skills
As a supervisor, you'll need to demonstrate your ability to lead a team effectively. Prepare examples from your past experiences where you've successfully managed a team, resolved conflicts, or implemented innovative solutions. This will highlight your capability to handle the responsibilities of the position.
✨Be Ready for Scenario Questions
Expect questions that assess how you'd handle specific situations, like managing service failures or ensuring compliance with security checks. Think through potential scenarios in advance and prepare your responses to showcase your problem-solving skills and calmness under pressure.
✨Dress the Part
First impressions matter! Dress professionally and ensure you present yourself well. This not only reflects your seriousness about the job but also aligns with the positive image of the company values that they are looking for in a candidate.
