At a Glance
- Tasks: Lead the delivery of facilities management services across the South East and London.
- Company: Join Mitie, where our people are our greatest strength.
- Benefits: Full-time hours with a supportive work environment and career growth.
- Other info: Dynamic role with opportunities to build relationships and drive improvements.
- Why this job: Make a real impact by ensuring safe and high-quality service delivery.
- Qualifications: Experience in facilities management and strong communication skills required.
The predicted salary is between 45000 - 55000 £ per year.
HOURS: Full Time, 40 hours, 8am - 5pm.
LOCATION: South East & London
At Mitie, our people are our greatest strength, and our promise is to create a place to work where you can thrive and be your best every day. We're looking for a Regional Facilities Manager to lead the delivery of both hard and soft FM services across a portfolio in the South East and London region, ensuring safe, compliant, and high-quality service delivery.
Role Responsibilities:
- Lead the delivery of hard and soft FM services across a regional portfolio, ensuring performance against KPIs, SLAs, and compliance standards.
- Oversee planned preventative and reactive maintenance, alongside soft services including cleaning, waste, security, and front-of-house.
- Drive health and safety compliance, manage subcontractor performance, and ensure safe working practices at all times.
- Take ownership of service delivery issues, using CAFM data and reporting to identify trends and drive continuous improvement.
- Build strong relationships with clients, suppliers, and stakeholders while supporting effective resource planning and operational resilience.
Required Qualifications:
- Proven experience within Facilities Management or Building Services, delivering hard and soft FM services in a multi-site environment.
- Strong organisational, stakeholder management, and communication skills, with the ability to manage multiple priorities.
- Good understanding of statutory compliance and health and safety requirements, with experience managing subcontractors.
- Experience using CAFM systems and operational reporting tools, with a proactive, solutions-focused approach.
- Full UK driving licence; desirable qualifications include IOSH/NEBOSH or relevant technical or professional memberships.
Facilities Branch Manager in London employer: Mitie
At Mitie, we pride ourselves on fostering a dynamic and inclusive work environment where our employees can excel and develop their careers. As a Regional Facilities Manager in the vibrant South East and London area, you will benefit from comprehensive training programmes, a strong emphasis on health and safety, and the opportunity to lead a diverse team while making a tangible impact on service delivery. Join us to be part of a company that values your contributions and supports your professional growth.
StudySmarter Expert Advice🤫
We think this is how you could land Facilities Branch Manager in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the facilities management sector. Attend industry events or join relevant online groups. We all know that sometimes it’s not just what you know, but who you know that can help you land that dream job.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand their approach to hard and soft FM services. We want you to show them that you’re not just another candidate, but someone who truly gets what they’re about and can contribute to their success.
✨Tip Number 3
Practice your answers to common interview questions, especially those related to compliance and health and safety. We suggest using the STAR method (Situation, Task, Action, Result) to structure your responses. This will help you articulate your experience clearly and effectively.
✨Tip Number 4
Don’t forget to follow up after your interview! A simple thank-you email can go a long way in keeping you top of mind. We recommend reiterating your enthusiasm for the role and how you can add value to their team.
We think you need these skills to ace Facilities Branch Manager in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Regional Facilities Manager role. Highlight your experience in both hard and soft FM services, and don’t forget to mention any relevant qualifications like IOSH or NEBOSH. We want to see how your skills match what we're looking for!
Showcase Your Achievements:When writing your application, focus on your achievements in previous roles. Use specific examples that demonstrate your ability to manage KPIs, SLAs, and compliance standards. This will help us see how you can drive performance in our team.
Be Clear and Concise:Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read. Remember, we’re looking for strong organisational skills, so show us you can communicate effectively right from the start!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Mitie
✨Know Your FM Basics
Make sure you brush up on your knowledge of both hard and soft facilities management services. Be ready to discuss how you've successfully delivered these services in previous roles, especially in a multi-site environment.
✨Showcase Your Compliance Knowledge
Familiarise yourself with statutory compliance and health and safety regulations relevant to the role. Prepare examples of how you've ensured compliance in past positions, particularly when managing subcontractors.
✨Demonstrate Your Data Savvy
Since CAFM systems and operational reporting tools are key to this role, be prepared to talk about your experience using these tools. Highlight specific instances where you've used data to drive improvements or solve service delivery issues.
✨Build Rapport with Stakeholders
Think about how you've built strong relationships with clients, suppliers, and stakeholders in the past. Be ready to share strategies you've used to manage multiple priorities while maintaining effective communication and collaboration.
