At a Glance
- Tasks: Support and care for residents, ensuring safety and dignity in a fast-paced environment.
- Company: Join a leading organisation committed to exceptional care and professional growth.
- Benefits: Competitive salary, free shares, flexible benefits, and access to financial wellbeing assistance.
- Other info: Opportunities for part-time work and career progression available.
- Why this job: Make a real difference in people's lives while developing your skills and career.
- Qualifications: Emotional intelligence, resilience, and good communication skills are essential.
The predicted salary is between 31500 - 31500 € per year.
Location: Langford Lane, Oxford
Salary: £31,500 + free Mitie shares, with potential to earn more via overtime.
40hrs per week (rolling shift pattern with a mixture of short and long days, including a set of night shifts).
Job Overview: This is a fast-paced environment where no two days are the same. As you gain experience you will be supported to grow and develop, with opportunities to gain qualifications and progress your career.
Responsibilities:
- Care for residents entrusted to us at the centre, ensuring exceptional standards of safety, security, dignified care, and respect.
- Support and encourage residents to engage in recreational activities, arts, crafts and other opportunities for cultural expression.
- Carry out shift audits, administration, counts and searches of residents and report accurately and timely on our systems.
- Ensure the safe accommodation and detention of residents so they do not come to harm.
- Pro-actively identify and support any resident suffering a deterioration in physical or mental health and wellbeing.
What we are looking for: Being a Detention Custody Officer demands emotional intelligence, patience, resilience and professionalism. Good communication skills are required to work effectively as part of a team. You may need to resolve conflict or prevent residents from harming themselves or others. Part-time applications are also welcomed and can be considered.
Specific Requirements:
- You must be a British citizen, EU citizen with settled status, or have ILR (Indefinite Leave to Remain).
- Bankruptcy history, CCJs, social media activity and criminal convictions will be checked.
- You must have lived in the UK for the past three years with no significant footprint outside of the UK other than for normal holidays.
- You will also be required to pass a basic maths and English test, and a mobility test.
Other Conditions: Due to the safety-critical nature of this role, employees must not be under the influence of any substance—including prescribed medication—that may impair their ability to perform their duties safely. This includes any THC-based prescriptions. You may discuss any medication affecting safety-critical tasks with us; reasonable adjustments are possible in line with the Equality Act 2010. A random drug and alcohol testing programme is operated. By applying you acknowledge that participation in this testing is a condition of employment.
Benefits:
- Virtual GP available for you and your household via video or phone.
- Financial wellbeing assistance through our Salary Finance scheme – access 50% of earned pay before payday for a small fee or take competitive loans.
- Choice of flexible lifestyle benefits platform choices – purchase up to five extra days' holiday, critical illness insurance, dental treatment or technology products at affordable cost.
- High street discounts from thousands of retailers and gyms via MiDeals platform.
- Cycle-to-work scheme.
- Life cover up to four times salary, enhanced pension contributions, save-as-you-earn scheme, and Mitie Matching Share Plan (free shares may be awarded).
Detention Custody Officer in London employer: Mitie
As a Detention Custody Officer at our Campsfield IRC location in Oxford, you will join a supportive and dynamic team dedicated to providing exceptional care and safety for residents. We offer competitive salaries, flexible benefits, and numerous opportunities for professional growth, ensuring that your career can flourish in a meaningful and rewarding environment. With a strong emphasis on employee wellbeing and development, we are committed to fostering a culture of respect and collaboration.
StudySmarter Expert Advice🤫
We think this is how you could land Detention Custody Officer in London
✨Tip Number 1
Network like a pro! Reach out to current or former Detention Custody Officers on LinkedIn or through local community groups. They can give you the inside scoop on what it’s really like and might even refer you for a position.
✨Tip Number 2
Prepare for the interview by practising common questions related to emotional intelligence and conflict resolution. We recommend role-playing with a friend to build your confidence and get comfortable with your responses.
✨Tip Number 3
Showcase your soft skills! During interviews, highlight your patience, resilience, and communication abilities. Use real-life examples to demonstrate how you've handled challenging situations in the past.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, you’ll find all the latest opportunities there, so keep checking back!
We think you need these skills to ace Detention Custody Officer in London
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Detention Custody Officer role. Highlight your relevant experience and skills that match the job description, like emotional intelligence and communication skills. We want to see how you fit into our team!
Showcase Your Passion:Let your enthusiasm for the role shine through in your application. Talk about why you’re interested in working with residents and how you can contribute to their wellbeing. We love seeing candidates who are genuinely excited about making a difference!
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate when candidates communicate effectively, as it reflects the skills needed for the role.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way to ensure we receive your details directly. Plus, it shows you’re serious about joining us at StudySmarter!
How to prepare for a job interview at Mitie
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Detention Custody Officer. Familiarise yourself with the key aspects like safety, security, and resident care. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Soft Skills
This job requires emotional intelligence, patience, and resilience. Think of examples from your past experiences where you've demonstrated these qualities. Be ready to discuss how you handle conflict or support someone in distress, as this will highlight your suitability for the role.
✨Prepare for Practical Assessments
Since you'll need to pass basic maths and English tests, brush up on these skills beforehand. Practising sample questions can help you feel more at ease during the assessment. Also, be prepared for any mobility tests, as physical fitness is crucial for this position.
✨Ask Insightful Questions
At the end of the interview, don’t hesitate to ask questions about the team dynamics, training opportunities, or the shift patterns. This shows that you're engaged and thinking about how you can fit into their environment. Plus, it gives you a better idea of what to expect if you get the job.
