At a Glance
- Tasks: Support the Centre Director in managing operations and ensuring compliance at Heathrow Immigration Removal Centre.
- Company: Join Mitie, a leader in making places work better every day.
- Benefits: Competitive salary, career development opportunities, and a supportive work environment.
- Other info: Dynamic role with opportunities for continuous improvement and professional growth.
- Why this job: Make a real impact on people's lives while leading a dedicated team.
- Qualifications: Leadership experience in detention or custodial settings and budget management skills required.
The predicted salary is between 55000 - 65000 £ per year.
People are shaped by their environment; it's a basic fact of life.
Through the dedication, expertise and pride of our people – from the frontline to the leadership – Mitie make places work better every day.
We go above and beyond to get the job done because we care about every interaction. We're passionate about the work we do and proud of the impact we make.
We are seeking a Deputy Centre Director at Heathrow Immigration Removal Centre (IRC), which combines Colnbrook and Harmondsworth centres under one management structure, making it the largest IRC in Europe.
- Job Overview
- Support the Centre Director in ensuring full contractual compliance and ensuring adherence to legislation, company policies and procedures, contractual obligations and financial parameters.
- To work with the managers to develop innovative practice and service development to add value to provision for Residents.
- Liaise with key stakeholders, including (but not limited to) Home Office, Independent Monitoring Board, Emergency Services, Border Force, NHS England and the local Health Provider etc, working in partnership to resolve issues and to ensure the smooth running of the Centre and delivery of quality services to the Residents.
Main Duties
- Day to day responsibility for Centre operations as delegated by the Centre Director.
- Lead, motivate and coach the operational senior management team to ensure company values and vision, policies and procedures and all contractual standards and Key Performance Indicators are achieved.
- Work closely with business partners within Mitie (e. g. Training, HR, IT, Finance etc), to ensure effective delivery of support services within the Centre.
- Ensure clear governance of incident management through clear processes and review systems.
- Integrate HMIP ‘Expectations' into all key policies and raise awareness with all staff groups in order to embed the principles as appropriate.
- Work with staff across the Centre to ensure a culture where people are respected and valued, treated with dignity, developed and recognised so that a safe, inclusive and positive environment is maintained.
- Develop a culture committed to continuous improvement and the delivery of excellent service, by ensuring that audit and compliance activities are firmly embedded within each functional area.
- Manage financial and commercial aspects of the Centre's operational areas, including developing and agreeing budgets and expenditure to ensure financial parameters and company targets are met.
- Manage serious operational incidents assuming the role of Silver Commander in liaison with both Mitie and Home Office Gold Command.
- What we are looking for
- Relevant detention, custodial or similar leadership experience is a requirement for this role
- Leadership experience of leading a team of scale: typically 50 - 200 staff+: including through middle managers
- Commercial and contract compliance experience
- Relevant experience of managing budgets for day to day employee cost management
- Nebosh (General Certificate) or IOSH Managing Safely
- Level 6 Qualification: g. Degree Apprenticeship, Degree (BA / BSc), Graduate level Certificates, Diploma or Awards. NVQ Level 6 in an appropriate discipline.
- #J-18808-Ljbffr
Deputy Centre Director in London employer: Mitie
Mitie is an excellent employer that prioritises employee wellbeing and development, offering a supportive work culture in Belfast. With benefits such as a branded vehicle and access to an Employee Assistance Programme, employees can thrive both personally and professionally while contributing to high service delivery standards across multiple sites. The company fosters growth opportunities, making it an ideal place for those seeking meaningful and rewarding employment in the facilities maintenance sector.
StudySmarter Expert Advice🤫
We think this is how you could land Deputy Centre Director in London
✨Dive into Local Government Events
Get yourself to local government events and public sector job fairs. These are great for meeting recruiters and understanding what different organisations, like Mitie, are looking for. Plus, it shows your genuine interest in the sector!
✨Join Relevant Networks
Look for communities focused on public sector careers. Whether it’s local networking groups or online forums, connecting with professionals in the field can provide insider knowledge and opportunities that you won’t find on typical job boards.
✨Utilise Your University’s Resources
If you’re freshly graduated or still studying, make the most of your university's careers service. They often have exclusive partnerships with companies like Mitie and can help you get your foot in the door for these full-time public sector roles.
✨Stay Updated with Government Initiatives
Keep your finger on the pulse regarding new government projects and policies. Understanding current initiatives can give you a leg up in interviews, showing that you are informed and genuinely interested in making a difference in the public sector.
We think you need these skills to ace Deputy Centre Director in London
Some tips for your application 🫡
Highlight Relevant Experience:In the public sector, having experience in community engagement, policy analysis, or project management stands out. Make sure to showcase any previous roles or volunteer work that reflects your understanding of public service values and how they've shaped your career path.
Showcase Your Knowledge of the Sector:When you’re applying for a government role, it’s crucial to demonstrate your understanding of the current political landscape and public policies. Consider including articles you've written or relevant projects that underline your capability to engage with these concepts effectively.
Tailor Your CV to Reflect Core Competencies:Government positions often require a clear demonstration of competencies such as communication, teamwork, and problem-solving. Try to structure your CV to highlight these skills, using specific examples of how you’ve applied them in past experiences, ideally with quantifiable outcomes where possible.
Craft a Compelling Cover Letter:Your cover letter is your chance to tell your story and convey your passion for public service. Discuss why you want to work for Mitie and how your values align with their mission. Be genuine and let your enthusiasm shine through—this can really set you apart from other candidates.
How to prepare for a job interview at Mitie
✨Get to Know Public Sector Values
Before your interview with Mitie, dig deep into their mission and values, especially how they align with public service and community impact. Understand the key policies or initiatives they are involved in – you’ll want to show that you genuinely care about serving the community.
✨Brush Up on Regulatory Knowledge
Brush up on the regulations, laws, and compliance standards relevant to the role you’re applying for. Since this is the government and public sector, they might throw technical questions related to policy frameworks or project management best practices that you'll need to navigate day-to-day.
✨Highlight Teamwork and Collaboration
The government sector thrives on collaboration. Be ready to discuss how you've successfully worked in diverse teams or involved stakeholders in your projects. Show us how you bring people together to get a common goal achieved – that's what public service is all about!
✨Prepare Real-Life Examples
Craft a few STAR (Situation, Task, Action, Result) stories that demonstrate your experience in similar roles. Whether it’s a project that made a difference in the community or a challenging situation you managed, be ready to express how your skills and experiences make you a valuable asset for Mitie.
