At a Glance
- Tasks: Manage the commercial performance of a high-profile TfL soft services contract.
- Company: Join Transport for London, a key player in public transport.
- Benefits: Competitive salary, career growth, and the chance to make a real impact.
- Other info: Opportunity to develop skills in a fast-paced environment with strong stakeholder engagement.
- Why this job: Be part of a dynamic team that shapes service delivery across London.
- Qualifications: Experience in commercial or contract management, ideally within FM or operational settings.
The predicted salary is between 50000 - 60000 £ per year.
Location: Transport for London - London - Greenwich - 14 Pier Walk
We're looking for a commercially driven manager to support the delivery of a high-profile TfL soft services contract. This is a key role where you'll ensure services are delivered efficiently, compliantly and to the highest standards in a fast-paced operational environment.
The Role
- As Commercial Manager, you'll take ownership of the commercial performance of the contract, helping to ensure cleaning services are delivered on time, within budget and in line with contractual expectations.
- You'll work closely with TfL stakeholders and internal teams to drive performance, manage risk and protect value.
Key Responsibilities
- Manage the commercial performance of the TfL soft services contract
- Build strong, effective relationships with key stakeholders
- Ensure compliance with contract terms, regulations and safety standards
- Identify and mitigate commercial and operational risks
- Monitor delivery against budgets, timelines and quality expectations
- Support the development and performance of the wider team
What We're Looking For
- Experience in a commercial or contract management role within FM or a complex operational environment
- Strong understanding of contracts, compliance and risk management
- Proven ability to manage stakeholder relationships and deliver to client expectations
- Experience within cleaning or soft services is beneficial
Added Bonus (Not Essential)
- We'd be particularly interested in candidates who also bring experience in:
- Project Management
- Quantity Surveying (QS)
- Financial or cost management
- Legal or contractual roles within construction or FM
Qualifications
- Degree in a relevant field (FM, Construction, Commercial, or similar)
Key Strengths
- Strong commercial awareness and attention to detail
- Confident communicator with strong stakeholder skills
- Ability to manage risk in a live operational setting
- Organised, proactive and focused on delivering results
Why Join?
You'll be part of a high-visibility contract where your input directly impacts performance and service delivery across a major public transport network, with real opportunity to grow and develop.
Contract Manager (Commercial) in London employer: Mitie
Transport for London is an exceptional employer, offering a dynamic work environment in the heart of Greenwich where your contributions directly enhance the efficiency of a major public transport network. With a strong focus on employee development, you will have access to numerous growth opportunities and be part of a collaborative culture that values compliance, performance, and stakeholder engagement. Join us to make a meaningful impact while enjoying the benefits of working in a fast-paced, supportive setting.
StudySmarter Expert Advice🤫
We think this is how you could land Contract Manager (Commercial) in London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those connected to Transport for London. A friendly chat can open doors and give you insights that might just land you that contract manager role.
✨Tip Number 2
Prepare for interviews by researching TfL's current projects and challenges. Show us you’re not just another candidate; demonstrate your understanding of their needs and how you can help them deliver top-notch services.
✨Tip Number 3
Practice your pitch! Be ready to explain how your experience aligns with managing commercial performance and stakeholder relationships. We want to hear how you can bring value to the team!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Contract Manager (Commercial) in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Contract Manager role. Highlight your experience in commercial or contract management, especially within FM or operational environments. We want to see how your skills align with what we're looking for!
Showcase Your Stakeholder Skills:In your application, emphasise your ability to build strong relationships with stakeholders. Give examples of how you've managed these relationships in the past, as this is key for us in ensuring compliance and delivering results.
Highlight Your Risk Management Experience:Since managing risk is a big part of this role, make sure to include any relevant experience you have in identifying and mitigating risks. We love seeing candidates who can think on their feet and keep operations running smoothly!
Apply Through Our Website:Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you're keen to join our team at StudySmarter!
How to prepare for a job interview at Mitie
✨Know Your Contracts Inside Out
Make sure you thoroughly understand the contracts relevant to the role. Be prepared to discuss specific terms, compliance issues, and how you've managed risks in previous positions. This will show your potential employer that you’re not just familiar with the theory but can apply it practically.
✨Build Rapport with Stakeholders
Since this role involves managing relationships with key stakeholders, practice how you would approach these conversations. Think of examples where you’ve successfully built relationships in the past and be ready to share them. This will demonstrate your interpersonal skills and ability to collaborate effectively.
✨Showcase Your Problem-Solving Skills
Prepare to discuss specific challenges you've faced in contract management and how you overcame them. Highlight your proactive approach to identifying and mitigating risks, as well as any innovative solutions you implemented. This will illustrate your capability to handle the fast-paced operational environment.
✨Demonstrate Your Commercial Awareness
Be ready to talk about how you’ve managed budgets and ensured services are delivered on time and within financial constraints. Use concrete examples to showcase your attention to detail and how you’ve contributed to the commercial performance of previous contracts.
