At a Glance
- Tasks: Manage the commercial performance of a high-profile TfL soft services contract.
- Company: Join Transport for London, a key player in public transport.
- Benefits: Opportunity for growth, competitive salary, and impactful work.
- Other info: Dynamic role with strong stakeholder engagement and career development opportunities.
- Why this job: Make a real difference in service delivery across London's transport network.
- Qualifications: Experience in commercial or contract management, ideally in FM or operational settings.
The predicted salary is between 50000 - 60000 € per year.
Location: Transport for London - London - Greenwich - 14 Pier Walk
We're looking for a commercially driven manager to support the delivery of a high-profile TfL soft services contract. This is a key role where you'll ensure services are delivered efficiently, compliantly and to the highest standards in a fast-paced operational environment.
The Role
As Commercial Manager, you'll take ownership of the commercial performance of the contract, helping to ensure cleaning services are delivered on time, within budget and in line with contractual expectations. You'll work closely with TfL stakeholders and internal teams to drive performance, manage risk and protect value.
Key Responsibilities
- Manage the commercial performance of the TfL soft services contract
- Build strong, effective relationships with key stakeholders
- Ensure compliance with contract terms, regulations and safety standards
- Identify and mitigate commercial and operational risks
- Monitor delivery against budgets, timelines and quality expectations
- Support the development and performance of the wider team
What We're Looking For
- Experience in a commercial or contract management role within FM or a complex operational environment
- Strong understanding of contracts, compliance and risk management
- Proven ability to manage stakeholder relationships and deliver to client expectations
- Experience within cleaning or soft services is beneficial
Added Bonus (Not Essential)
- Project Management
- Quantity Surveying (QS)
- Financial or cost management
- Legal or contractual roles within construction or FM
Qualifications
- Degree in a relevant field (FM, Construction, Commercial, or similar)
Key Strengths
- Strong commercial awareness and attention to detail
- Confident communicator with strong stakeholder skills
- Ability to manage risk in a live operational setting
- Organised, proactive and focused on delivering results
Why Join?
You'll be part of a high-visibility contract where your input directly impacts performance and service delivery across a major public transport network, with real opportunity to grow and develop.
Commercial Contract Manager in London employer: Mitie
Transport for London is an exceptional employer, offering a dynamic work environment in the heart of Greenwich where your contributions directly enhance the efficiency of a major public transport network. With a strong focus on employee development, you will have access to numerous growth opportunities and be part of a collaborative culture that values compliance, performance, and stakeholder engagement. Join us to make a meaningful impact while enjoying the benefits of working in a fast-paced, supportive setting.
StudySmarter Expert Advice🤫
We think this is how you could land Commercial Contract Manager in London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with TfL stakeholders on LinkedIn. Building relationships can open doors that applications alone can't.
✨Tip Number 2
Prepare for interviews by researching TfL's values and recent projects. Show us you understand their mission and how your skills can help them deliver top-notch services.
✨Tip Number 3
Practice your pitch! Be ready to explain how your experience in commercial or contract management makes you the perfect fit for this role. Confidence is key!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step.
We think you need these skills to ace Commercial Contract Manager in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the role of Commercial Contract Manager. Highlight your experience in contract management and any relevant skills that align with the job description. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of how you've managed commercial performance or built strong stakeholder relationships in the past. We love a good story!
Showcase Your Attention to Detail:In a fast-paced operational environment, attention to detail is key. Make sure your application is free from typos and errors. We appreciate candidates who take the time to present their best selves, so double-check everything before hitting send!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates. Plus, it’s super easy – just a few clicks and you’re done!
How to prepare for a job interview at Mitie
✨Know Your Contracts Inside Out
Make sure you thoroughly understand the contracts relevant to the role. Brush up on compliance, risk management, and the specifics of soft services contracts. This will help you answer questions confidently and demonstrate your expertise.
✨Build Relationships Before You Even Start
Research TfL and its stakeholders. Familiarise yourself with their values and recent projects. During the interview, mention how you can build strong relationships and collaborate effectively with them to enhance service delivery.
✨Prepare for Scenario-Based Questions
Expect questions that ask how you would handle specific situations, like managing risks or ensuring compliance. Prepare examples from your past experience where you've successfully navigated similar challenges, showcasing your problem-solving skills.
✨Showcase Your Commercial Awareness
Be ready to discuss how you can drive commercial performance. Highlight any previous experiences where you improved efficiency or reduced costs in a contract management role. This will show that you’re not just about compliance but also about adding value.
