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- Tasks: Observe and prevent theft while working across various stores.
- Company: Join the UK's premier high-street retailer with a strong team culture.
- Benefits: Earn £15.91 per hour plus great perks like discounts and training.
- Other info: Flexible hours, travel paid, and opportunities for professional growth.
- Why this job: Make a real difference in your community while developing valuable skills.
- Qualifications: Must have SIA licence and customer service experience.
The predicted salary is between 33000 - 34000 £ per year.
M&S Store Detective – 45 hours per week, 5 days a week including weekends. All travel paid for – Public Transport and/or Car mileage. Location – Liverpool, Bidston Moss, Aintree, Prescot Cables, Cheshire Oaks, Widnes, Chester & surrounding areas. Pay – £15.91 per hour. Candidate must have 5 years trackable working history in the UK and a valid SIA front line license.
Job Overview: Our client is the UK's premier high‑street retailer. As a Store Detective you will operate across their network of stores and utilise your observation skills to help prevent theft of stock. The work of the Detective team is crucial in the identification, apprehension and prosecution of criminals who target our client.
Main Duties:
- Observe, deter and arrest those taking part in criminal activity in line with the Theft Act.
- Follow ASCONE process.
- Work with SOC CCTV operators to identify and stop offenders.
- Liaison with the police forces and other crime prevention partners in the areas you will be operating, keeping up to date with crime trends in the area.
- Build local network to identify and disrupt crime.
- Report incidents accurately and in a timely fashion.
- Occasionally attend court to provide evidence.
What we are looking for:
- Highly adaptable individual as no two days at our client's regional stores are the same.
- Remain calm under pressure and react quickly in challenging situations.
- Experience in a customer facing role with a strong customer service background.
- Strong communication skills (both written and verbal), preferably with a GCSE or equivalent in English.
- Proactive and forward‑thinking approach to work, demonstrating adaptability and a desire to improve on existing working practices.
- Strongly self‑motivated individual possessing a can‑do attitude and a drive to learn.
- A positive, outgoing personality looking to be part of a strong and established team.
- Essential that you are SIA licensed – store detective experience is highly desirable.
- Exceptional observation skills; ability to handle sensitive situations and make quick decisions.
- Confidence to challenge people when necessary.
Benefits:
- Earn £15.91 per hour with benefits such as Save As You Earn, Share Incentive Plan, Cycle to Work, Life Assurance, and Childcare Vouchers.
- M&S discount (20%) after 6 months employment.
- Company‑funded SIA Licence renewal and continuous training.
- Flexible benefits scheme providing benefits that suit your lifestyle.
- Virtual GP on hand for you and members of your household.
- Financial wellbeing assistance through our Salary Finance scheme.
- Access to a flexible benefits platform, Choices, to customise benefits such as dental insurance, dining cards, coffee clubs, technology products and more.
- High‑street discounts from thousands of well‑known retailers, gyms and more through our MiDeals platform.
- Cycle‑to‑work scheme.
- Life cover: greater of your equivalent annual salary or a minimum of £10,000.
- Save‑as‑you‑earn scheme and Mitie Matching Share Plan (potential for free shares).
- Mitie Stars recognition with cash prizes and opportunities to win prizes up to £10,000.
- Training and development opportunities via a wide selection of learning resources.
Store Detective in Liverpool employer: Mitie
Contact Detail:
Mitie Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Detective in Liverpool
✨Tip Number 1
Network like a pro! Connect with people in the industry, attend local events, and don’t be shy about reaching out on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Practice your interview skills! Mock interviews with friends or family can help you feel more confident. Focus on showcasing your observation skills and adaptability, as these are key for a Store Detective role.
✨Tip Number 3
Stay updated on crime trends in your area. This knowledge not only shows your commitment but also gives you talking points during interviews. It’s all about demonstrating that you’re proactive and aware of your surroundings!
✨Tip Number 4
Apply through our website! We’ve got loads of resources to help you land that Store Detective gig. Plus, it’s a great way to show your enthusiasm for working with us at M&S.
We think you need these skills to ace Store Detective in Liverpool
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Store Detective role. Highlight your relevant experience, especially any customer-facing roles and your SIA licence. We want to see how your skills match what we're looking for!
Craft a Strong Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the Store Detective position. Share specific examples of your observation skills and adaptability in challenging situations.
Show Off Your Communication Skills: Since strong communication is key for this role, make sure your written application reflects that. Keep it clear, concise, and professional. We love a good story, so don’t hesitate to share experiences that showcase your skills!
Apply Through Our Website: We encourage you to apply through our website for the best chance of success. It’s straightforward and ensures your application goes directly to us. Plus, we can’t wait to see what you bring to the team!
How to prepare for a job interview at Mitie
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Store Detective. Familiarise yourself with the Theft Act and the ASCONE process, as well as the importance of collaboration with CCTV operators and local police forces. This knowledge will show your commitment and readiness for the role.
✨Showcase Your Observation Skills
During the interview, be prepared to discuss specific examples where your observation skills made a difference in a previous job. Whether it was identifying suspicious behaviour or resolving a conflict, highlight how your keen eye for detail can contribute to preventing theft and maintaining store security.
✨Demonstrate Adaptability
Since no two days are the same in this role, share experiences that showcase your adaptability. Talk about times when you had to think on your feet or adjust your approach in a challenging situation. This will illustrate your ability to remain calm under pressure and handle sensitive situations effectively.
✨Communicate Clearly and Confidently
Strong communication skills are essential for a Store Detective. Practice articulating your thoughts clearly and confidently during the interview. Be ready to discuss how you would liaise with various stakeholders, including customers, police, and your team, to ensure effective crime prevention and reporting.