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- Tasks: Greet clients, provide excellent customer service, and assist with administrative tasks.
- Company: Join Mitie, a leading facilities management company recognised for employee wellbeing.
- Benefits: Enjoy extra annual leave, virtual GP services, and access to 200 learning courses.
- Other info: Dynamic work environment with opportunities for personal development and recognition.
- Why this job: Be the friendly face of our office and make a real impact on client experiences.
- Qualifications: Experience as a receptionist, strong communication skills, and proficiency in Microsoft Office.
The predicted salary is between 22000 - 26000 £ per year.
About Mitie
Mitie Ireland is a leading facilities management, consultancy and professional services company. We offer a range of specialist services including technical services, security, cleaning, industrial cleaning, energy and sustainability, and professional consultancy. Our breadth and depth of services and expertise means that we can help to increase efficiencies, reduce costs, increase sustainability, and improve performance for our clients. We work with a wide range of private and public clients to create great work environments.
Location: Belfast, UK
Key Responsibilities:
- Greet clients and visitors with a positive, helpful attitude.
- Provide excellent customer service.
- Assisting clients in finding their way around the office.
- Announcing clients as necessary.
- Assisting with a variety of administrative tasks including copying, faxing, taking notes, and making travel plans.
- Preparing meeting and training rooms.
- Answering phones in a professional manner, and routing calls as necessary.
- Assisting colleagues with administrative tasks.
- Answering, forwarding, and screening phone calls.
- Sorting and distributing mail.
- Scheduling appointments.
About You:
- Proven work experience as a Receptionist, Front Office Representative or similar role.
- Proficiency in Microsoft Office Suite.
- Hands-on experience with office equipment (e.g. fax machines and printers).
- Professional attitude and appearance.
- Solid written and verbal communication skills.
- Ability to be resourceful and proactive when issues arise.
- Excellent organizational skills.
- Multitasking and time-management skills, with the ability to prioritize tasks.
Company Benefits:
- Annual leave purchase scheme (buy up to 5 extra days of annual leave per year).
- Free virtual GP service.
- Access to our Employee Assistance Programme (EAP).
- Mi Recognition Talent Referral Scheme.
- Long service awards.
- Mi Deals (Fantastic savings at high street stores).
- Bike2Work Scheme.
- Learning & development (access to 200 courses on our L&D platform).
Mitie is an equal opportunity employer.
Receptionist in Lisburn employer: Mitie
Contact Detail:
Mitie Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist in Lisburn
✨Tip Number 1
First things first, make sure you know the company inside out. Research Mitie Ireland's services and values so you can chat confidently about how you fit into their vision. This shows you're genuinely interested and not just another applicant.
✨Tip Number 2
When you get that interview, don’t just sit there waiting for questions. Be proactive! Prepare some thoughtful questions about the role and the team. It’ll show you’re engaged and ready to contribute from day one.
✨Tip Number 3
Practice makes perfect! Do a mock interview with a friend or in front of the mirror. Focus on your communication skills and body language, as these are key for a Receptionist role. We want you to come across as friendly and professional!
✨Tip Number 4
Finally, don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re tech-savvy and comfortable with online processes, which is a big plus for any receptionist role.
We think you need these skills to ace Receptionist in Lisburn
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to add a touch of warmth and friendliness to your words. Remember, as a receptionist, you'll be the first point of contact for clients, so show us how approachable you can be!
Tailor Your Application: Make sure to tailor your application specifically for the receptionist role at Mitie. Highlight your relevant experience and skills that match the job description. We love seeing how your background aligns with our values and the responsibilities outlined in the posting.
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate well-structured applications that are easy to read, so make sure to organise your thoughts logically and keep it professional yet friendly.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about Mitie and what we stand for before hitting that submit button!
How to prepare for a job interview at Mitie
✨Know the Company Inside Out
Before your interview, take some time to research Mitie Ireland. Understand their services, values, and recent achievements like the Facilities Management Company of the Year award. This knowledge will help you tailor your answers and show genuine interest in the company.
✨Showcase Your Customer Service Skills
As a receptionist, excellent customer service is key. Prepare examples from your past experiences where you’ve gone above and beyond for clients or handled difficult situations with grace. This will demonstrate your ability to greet clients and visitors with a positive attitude.
✨Practice Your Communication Skills
Since the role requires solid written and verbal communication skills, practice answering common interview questions clearly and confidently. You might even want to do a mock interview with a friend to get comfortable with articulating your thoughts.
✨Demonstrate Your Organisational Skills
Being organised is crucial for a receptionist. Think of specific instances where you successfully managed multiple tasks or prioritised effectively. Share these examples during your interview to highlight your ability to multitask and keep everything running smoothly.