Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support training administration and ensure compliance with standards in a dynamic environment.
- Company: Join Mitie Care & Custody, dedicated to rehabilitation and positive change.
- Benefits: Diverse workplace, full training provided, and opportunities for career growth.
- Other info: Open to diverse backgrounds; previous experience in secure environments is a plus.
- Why this job: Make a real difference in people's lives while developing your skills.
- Qualifications: Strong attention to detail, excellent communication, and IT skills required.
The predicted salary is between 30000 - 40000 £ per year.
Mitie Care & Custody (C&C) is driven by a bold vision: to establish HMP Millsike as a place of restoration and rehabilitation, where prisoners can unlock their full potential and make meaningful, positive changes in their lives.
Job objectives and responsibilities:
- Provide administrative support for the collation, review, and allocation of training for both operational and non‑operational staff, ensuring compliance with contractual, MOJ, company and legislative requirements.
- Record, review, assign and respond to all training in a timely manner, and process and disseminate relevant information accurately within deadlines.
- Provide support and advice to staff and local managers to ensure quality standards are met in compliance with relevant legislation.
- Support the development and production of the training performance report, ensuring all key information is accurately recorded and reported to relevant stakeholders.
- Contribute to a climate of innovation and continuous improvement, focusing on meeting contractual requirements, adding value and delivering best practices.
- Promote commitment and compliance with Health & Safety and Environmental standards, ensuring they are embedded across the contract.
- Assist stakeholders and respond constructively to questions and action points from the Independent Monitoring Board (IMB), His Majesty's Inspector of Prisons (HMIP) and the MOJ Contract Monitoring Team, maintaining positive relationships.
- Prepare for and actively participate in performance reviews and internal/external inspections.
Person Specification:
- Excellent attention to detail and a clear communicator with high‑standard verbal and written English.
- Intermediate to expert IT skills, particularly in Microsoft Word, Excel and Outlook.
- Previous experience working in a prison or secure environment is an advantage.
- Experience in a customer‑service role or similar is desirable.
- Previous experience in an administrative role is also desirable.
As a business, Mitie Care & Custody is committed to diversity and inclusion and we would welcome applications from a wide range of backgrounds including veterans, those looking for a career change, and people with experience in social care or a learning environment. Full training will be given where applicable.
Learning & Development Administrator employer: Mitie
Contact Detail:
Mitie Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Learning & Development Administrator
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those who work at Mitie Care & Custody. A friendly chat can open doors and give you insider info that could help you stand out.
✨Tip Number 2
Prepare for interviews by researching the company’s values and recent projects. Show us that you’re not just interested in the role, but also in contributing to their vision of rehabilitation and restoration.
✨Tip Number 3
Practice your communication skills! Since the role requires clear communication, consider doing mock interviews with friends or family to refine your responses and boost your confidence.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Learning & Development Administrator
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight how your skills and experiences align with the Learning & Development Administrator role. We want to see how you can contribute to our vision of restoration and rehabilitation!
Show Off Your Attention to Detail: Since this role requires excellent attention to detail, ensure your application is free from typos and errors. We appreciate clear communication, so make it easy for us to see your strengths right from the start!
Highlight Relevant Experience: If you've got experience in administrative roles or customer service, don’t hold back! Share specific examples that demonstrate your ability to support training and compliance, as these are key aspects of the job.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Mitie
✨Know Your Stuff
Make sure you understand the role of a Learning & Development Administrator and the specific responsibilities outlined in the job description. Familiarise yourself with the training processes, compliance requirements, and the importance of maintaining quality standards. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Skills
Highlight your attention to detail and communication skills during the interview. Prepare examples from your past experiences where you've successfully managed administrative tasks or supported training initiatives. Use the STAR method (Situation, Task, Action, Result) to structure your responses and demonstrate how your skills align with the job requirements.
✨Be IT Savvy
Since the role requires intermediate to expert IT skills, brush up on your Microsoft Word, Excel, and Outlook capabilities. Be ready to discuss how you've used these tools in previous roles, especially in relation to data management and reporting. If possible, mention any specific projects where your IT skills made a significant impact.
✨Emphasise Your Commitment to Compliance
Given the focus on compliance with Health & Safety and Environmental standards, be prepared to discuss your understanding of these areas. Share any relevant experiences where you've ensured compliance in previous roles, and express your commitment to maintaining high standards in a secure environment. This will show that you take the responsibilities of the role seriously.