At a Glance
- Tasks: Lead and grow strategic national accounts in waste management.
- Company: Join Mitie Waste, a leader in innovative waste solutions.
- Benefits: Competitive salary, career growth, and a focus on innovation.
- Other info: Collaborative environment with opportunities for continuous improvement.
- Why this job: Shape commercial strategies and make a real impact in sustainability.
- Qualifications: Experience in waste management and strong negotiation skills.
The predicted salary is between 70000 - 90000 £ per year.
We're looking for a National Account Director to lead and grow some of Mitie Waste's most strategic, high-value clients. This is a senior role combining commercial leadership, relationship management and operational delivery to drive long‑term success.
The Role
- Be the senior point of contact for key national accounts, responsible for driving account growth, retention and profitability.
- Lead commercial strategy and complex negotiations.
- Align internal teams to deliver a seamless, high‑quality service.
- Identify and deliver new opportunities within existing accounts.
You’ll also provide leadership to a team of Account Managers, ensuring strong performance, forecasting and client satisfaction.
Key Responsibilities
- Own and develop strategic national accounts, building strong senior stakeholder relationships.
- Define and deliver account strategies aligned to revenue and growth targets.
- Lead commercial negotiations (pricing, contracts, service agreements).
- Identify growth opportunities through innovation and service improvement.
- Act as the senior escalation point for client issues, ensuring swift resolution.
- Coordinate cross‑functional teams to deliver consistent service across multiple sites.
- Lead, coach and manage account teams to achieve high performance.
- Drive continuous improvement using client feedback and performance data.
- Lead regular client reviews and maintain strong stakeholder engagement.
What You’ll Bring
- Strong experience in waste management and recycling.
- Proven success managing large, complex national accounts.
- Commercial expertise in contracts, pricing and negotiations.
- Ability to influence and engage stakeholders at all levels.
- Experience leading teams and driving performance.
- Excellent communication, planning and organisational skills.
- Strong understanding of health & safety and compliance.
- A proactive, solutions‑focused and relationship‑driven approach.
Why Join Mitie Waste?
- Work with high‑profile national clients.
- Play a key role in shaping commercial strategy and growth.
- Be part of a business that values innovation, collaboration and continuous improvement.
National Account Director - Waste in Keynsham employer: Mitie
Mitie Waste is an exceptional employer that offers a dynamic work environment where innovation and collaboration are at the forefront. As a National Account Director, you will have the opportunity to lead high-profile national clients while driving commercial strategy and growth, all within a supportive culture that prioritises employee development and continuous improvement. With a focus on strong stakeholder relationships and a commitment to excellence, Mitie Waste provides a rewarding career path for those looking to make a meaningful impact in the waste management sector.
StudySmarter Expert Advice🤫
We think this is how you could land National Account Director - Waste in Keynsham
✨Tip Number 1
Network like a pro! Get out there and connect with industry professionals on LinkedIn or at events. Building relationships can open doors to opportunities that aren’t even advertised.
✨Tip Number 2
Prepare for interviews by researching the company and its clients. Understand their challenges in waste management and think about how you can bring innovative solutions to the table. Show them you’re not just another candidate!
✨Tip Number 3
Follow up after interviews with a thank-you email. It’s a simple gesture that shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’re the perfect fit!
✨Tip Number 4
Don’t forget to apply through our website! We’ve got some fantastic roles waiting for you, and applying directly can sometimes give you an edge. Let’s get you that National Account Director position!
We think you need these skills to ace National Account Director - Waste in Keynsham
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the National Account Director role. Highlight your experience in waste management and any relevant achievements that showcase your ability to drive account growth and manage complex negotiations.
Craft a Compelling Cover Letter:Your cover letter should tell us why you're the perfect fit for this role. Use it to demonstrate your commercial expertise and how you've successfully managed large accounts in the past. Don't forget to mention your proactive approach!
Showcase Your Leadership Skills:Since this role involves leading a team, make sure to highlight your leadership experience. Share examples of how you've coached teams to achieve high performance and how you’ve resolved client issues swiftly.
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and ensure it gets the attention it deserves!
How to prepare for a job interview at Mitie
✨Know Your Waste Management Stuff
Make sure you brush up on your knowledge of waste management and recycling. Be ready to discuss industry trends, challenges, and innovations. This will show that you're not just familiar with the basics but are genuinely passionate about the field.
✨Master the Art of Negotiation
Since this role involves complex negotiations, prepare by reviewing common negotiation tactics and strategies. Think of examples from your past experiences where you successfully negotiated contracts or pricing, and be ready to share those stories.
✨Showcase Your Leadership Skills
As a National Account Director, you'll be leading teams. Prepare to discuss your leadership style and how you've motivated teams in the past. Have specific examples ready that demonstrate your ability to drive performance and achieve results.
✨Engage with Stakeholders
This role requires strong relationship management skills. Think about how you've built and maintained relationships with senior stakeholders in previous roles. Be prepared to discuss your approach to stakeholder engagement and how you handle conflicts or issues that arise.
