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For Companies At a Glance
- Tasks: Lead a team to ensure top-notch security operations and customer satisfaction.
- Company: Join Mitie, a leader in security services with a focus on employee welfare.
- Benefits: Competitive salary, flexible hours, and opportunities for professional growth.
- Why this job: Make a real difference in security management while developing your leadership skills.
- Qualifications: Experience in the security industry and strong interpersonal skills required.
- Other info: Dynamic role with a focus on team development and operational excellence.
The predicted salary is between 36000 - 60000 £ per year.
Mitie are currently looking to recruit a Security Operations Manager to oversee the branch and business plan ensuring the division are delivering to agreed objectives/targets.
Responsibilities
- Assist with managing the day to day operational running of the branch through effective management of staff and customers.
- Work closely with the Regional Management Team to provide excellent customer service, employee satisfaction and ensure all business-related tasks are completed in a timely fashion, contributing to regional operational growth plans.
- Ensure employee welfare checks are completed.
- Assist in completing monthly branch-based business report.
- Recruit, motivate and train all employees operating out of the branch, ensuring correct manning and optimal resource profiles.
- Manage customer requirements through provision of visit reports where required.
- Conduct and monitor staff appraisals of direct reports; set clear objectives, support and develop all direct reports and ensure appropriate succession plans are in place.
- Build, maintain and manage positive relationships.
- Act as Duty Manager for the manned guarding business in branch on a rota basis with other Operational Managers.
Qualifications
- Full driving licence
- Front line SIA licence
- At least 2 years security industry experience
- Financially aware
- Good interpersonal skills
- Proven experience in problem solving
Security Operations Manager in Ipswich employer: Mitie
Contact Detail:
Mitie Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Security Operations Manager in Ipswich
✨Tip Number 1
Network like a pro! Reach out to your connections in the security industry and let them know you're on the lookout for a Security Operations Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching Mitie and their values. Understand their approach to customer service and employee satisfaction, as these are key aspects of the role. Tailor your answers to show how your experience aligns with their goals.
✨Tip Number 3
Showcase your leadership skills! Be ready to discuss specific examples of how you've motivated and trained teams in the past. Highlight your problem-solving abilities and how you've managed customer relationships effectively.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Security Operations Manager in Ipswich
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Security Operations Manager role. Highlight your relevant experience in the security industry and any specific achievements that align with the responsibilities mentioned in the job description.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the role. Mention your management experience, customer service skills, and how you can contribute to the regional operational growth plans.
Showcase Your Interpersonal Skills: Since this role involves building and maintaining relationships, make sure to highlight your interpersonal skills in both your CV and cover letter. Share examples of how you've successfully managed teams or resolved conflicts in the past.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at Mitie
✨Know Your Stuff
Make sure you brush up on your knowledge of the security industry and Mitie's specific operations. Familiarise yourself with their business model, values, and recent news. This will show that you're genuinely interested and prepared.
✨Showcase Your Leadership Skills
As a Security Operations Manager, you'll need to demonstrate strong leadership abilities. Prepare examples from your past experiences where you've successfully managed teams, resolved conflicts, or improved operational efficiency. Be ready to discuss how you motivate and train staff.
✨Customer Service is Key
Mitie places a high value on customer satisfaction. Think of instances where you've gone above and beyond for clients or improved service delivery. Highlight your interpersonal skills and how you build positive relationships with both customers and employees.
✨Be Ready for Scenario Questions
Expect to face scenario-based questions that assess your problem-solving skills. Prepare for questions like how you'd handle a security breach or manage a dissatisfied client. Use the STAR method (Situation, Task, Action, Result) to structure your responses effectively.
