At a Glance
- Tasks: Deliver top-notch customer service while ensuring a safe shopping environment.
- Company: Join Mitie, a leader in retail security with a focus on safety and service.
- Benefits: Enjoy competitive pay, annual leave, pension schemes, and free uniform.
- Other info: Great opportunities for progression and development, plus all breaks are paid.
- Why this job: Make a real difference by protecting customers and colleagues in a dynamic retail setting.
- Qualifications: SIA licence preferred; training available for the right candidates.
The predicted salary is between 13 - 13 £ per hour.
Pay rate: £13.23
Various Shifts (to be discussed at interview)
Location - Huntingdon
Hours - 27
Mitie is looking for a Retail Security Officer who can deliver exceptional customer service whilst creating a safe shopping environment, free from the fear of crime for customers and colleagues. It is preferable that you hold a current SIA licence or SIA Certificates (but in some circumstances training for a licence can be provided).
Vetting
It is vital that you have a full 5-year checkable employment/education history; failure to do so could mean your offer will be withdrawn or your employment terminated.
Main Duties
- To deliver industry leading customer service
- To deter violence and public order offences
- To conduct patrols of the store
- Utilising CCTV systems to support the reduction of crime and stock loss
- Liaise with the store management teams
- Liaise with the Police and crime partnerships where required to foster a great working relationship to support the reduction of crime in store
- To wear Body Worn CCTV to support in the reduction of crime and increase colleague and customer safety
Benefits
- Contracted hours
- Annual leave entitlement
- Pension and Life insurance schemes
- Free uniform supplied
- SIA Re-licencing programme
- Comprehensive induction and training programme
- Access to Mitie's outstanding employee benefits including financial services, retail discounts, reward schemes and online GP services.
- Apprenticeship schemes
- Progression and development opportunities
- All breaks are paid
Retail Security Officer in Huntingdon employer: Mitie
Mitie is an exceptional employer that prioritises the safety and well-being of both its employees and customers. With a strong focus on professional development, including comprehensive training programmes and apprenticeship schemes, employees are encouraged to grow within the company. Located in Huntingdon, Mitie offers a supportive work culture with competitive benefits such as annual leave, pension schemes, and access to various employee discounts, making it an attractive place for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Security Officer in Huntingdon
✨Tip Number 1
First things first, make sure you know the ins and outs of the Retail Security Officer role. Brush up on your customer service skills because that’s key! We want to see you shine in interviews by showing how you can create a safe shopping environment.
✨Tip Number 2
Network like a pro! Connect with people in the industry, especially those already working at Mitie. A friendly chat can sometimes lead to insider tips or even a referral, which can give you a leg up in the hiring process.
✨Tip Number 3
Prepare for situational questions during your interview. Think about scenarios where you had to handle difficult situations or deter crime. We want to hear your thought process and how you’d apply it in real-life situations!
✨Tip Number 4
Finally, don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Retail Security Officer in Huntingdon
Some tips for your application 🫡
Show Off Your Customer Service Skills:As a Retail Security Officer, exceptional customer service is key. Make sure to highlight any relevant experience in your application that showcases your ability to interact positively with customers and colleagues.
Be Clear About Your Availability:Since various shifts are up for discussion, it’s important to be upfront about your availability. Let us know when you can work so we can find the best fit for both you and the team.
Highlight Relevant Qualifications:If you hold an SIA licence or certificates, make sure to mention them! If not, don’t worry – just express your willingness to undergo training. We value enthusiasm and a readiness to learn.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role without any hiccups!
How to prepare for a job interview at Mitie
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Retail Security Officer. Familiarise yourself with the key duties like delivering customer service, conducting patrols, and liaising with management and police. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Highlight Your Customer Service Skills
Since this role emphasises exceptional customer service, think of specific examples from your past experiences where you've gone above and beyond for customers. Be ready to discuss how you can create a safe shopping environment while ensuring customers feel valued and secure.
✨Prepare for Scenario-Based Questions
Expect to be asked how you would handle various situations, such as dealing with a potential theft or managing a conflict. Practise your responses to these scenarios, focusing on your problem-solving skills and ability to remain calm under pressure. This will demonstrate your readiness for the challenges of the job.
✨Show Your Commitment to Safety
Make it clear that you take safety seriously. Discuss any relevant training or certifications you have, like an SIA licence, and express your willingness to undergo further training if needed. This shows that you're proactive about maintaining a safe environment for both customers and colleagues.
