At a Glance
- Tasks: Support operations at Heathrow by managing work orders and ensuring smooth administration.
- Company: Join a leading company focused on better places and thriving communities.
- Benefits: Enjoy flexible benefits, financial wellbeing support, and high street discounts.
- Why this job: Be part of a dynamic team making a real impact in a fast-paced environment.
- Qualifications: Strong admin skills, attention to detail, and knowledge of relevant software.
- Other info: Great career progression opportunities and inclusive recruitment process.
The predicted salary is between 28800 - 43200 £ per year.
Better places, thriving communities.
Location: Heathrow Airport
Contract Type: Full-time
About the Role
We are looking for an organised and proactive Administrator to join our team at Heathrow Airport. You will play a key role in supporting both Hard and Soft Services, ensuring smooth administration and compliance with processes and KPIs. This is a fast-paced role where attention to detail and strong communication skills are essential.
What You Will Do
- Manage all work orders across the Heathrow contract, ensuring timely completion.
- Support engineers, supervisors, and managers with service-related administration.
- Monitor upcoming and overdue work orders and escalate issues where needed.
- Run and interpret Power BI reports to track performance.
- Coordinate weekly meetings with operational supervisors.
- Raise and receipt purchase orders, check quotes, and assist with finance queries.
- Upload approved quotes and documentation into client systems (Maximo).
- Distribute new jobs promptly to engineers and subcontractors.
- Maintain a 60-day PM lookahead schedule for planned maintenance.
- Order and track uniforms, stationery, and deliveries.
- Answer calls professionally and take confidential meeting notes when required.
- Learn new systems and processes as they are introduced.
What We Are Looking For
- Strong administration skills with the ability to multitask in a busy environment.
- Excellent attention to detail and organisational skills.
- Knowledge of Excel, Maximo, Oracle, SAP, and Power BI.
- Understanding of health and safety practices.
- Ability to build positive relationships and communicate effectively.
- Experience in managing KPIs and deadlines.
Our market-leading offering provides you with benefits that suit your lifestyle. We have a virtual GP on hand for you and members of your household. So you can get expert advice by video or phone without having to leave your home. We offer financial wellbeing assistance through our Salary Finance scheme. For example, you could access 50% of your earned pay before payday for a small fee. Salary Finance also offers competitive loans.
When you join us, we will give you a link to our flexible lifestyle benefits platform, Choices. You might choose to purchase up to five extra days’ holiday each year. You might buy critical illness insurance, seek dental treatment or buy technology products at an affordable cost. There are many choices!
We give you access to high street discounts from thousands of well-known retailers, gyms and more through our MiDeals platform. And we have a cycle-to-work scheme. Life cover of up to four times your salary is available. We also offer enhanced pension contributions, a save-as-you-earn scheme, and a Mitie Matching Share Plan (you could even be awarded free shares in Mitie).
We award our employees with Mitie Stars as recognition for their hard work. There are cash prizes up for grabs each month and at the end of the year there’s a chance to scoop a top prize of £10,!
Our success is a direct result of the experience and quality of our people. Progressing your career is therefore a top priority for us. We offer a diverse variety of training and development avenues via a wide selection of learning resources to suit you.
We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long-term condition (for example dyslexia, anxiety, autism, a mobility condition or hearing loss) and need us to make any reasonable adjustments, changes or do anything differently during the recruitment process, please let us know by emailing Chloe Smailes at.
Central Services Administrator in Hounslow employer: Mitie
Contact Detail:
Mitie Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Central Services Administrator in Hounslow
✨Tip Number 1
Get to know the company inside out! Research their values, mission, and recent projects. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for interviews by practising common questions and scenarios related to the role. Think about how your skills in administration and multitasking can shine through, especially in a fast-paced environment like Heathrow.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Central Services Administrator in Hounslow
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Central Services Administrator role. Highlight your strong administration skills and any relevant experience with tools like Excel, Maximo, or Power BI. We want to see how you fit into our fast-paced environment!
Show Off Your Attention to Detail: In this role, attention to detail is key! When writing your application, be meticulous. Double-check for typos and ensure your formatting is consistent. This will show us that you can manage the details we need in a busy setting.
Communicate Clearly: Strong communication skills are essential for this position. Use clear and concise language in your application. If you have experience coordinating meetings or managing KPIs, make sure to mention it. We love seeing candidates who can communicate effectively!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the info you need about the role and our company culture there!
How to prepare for a job interview at Mitie
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Central Services Administrator. Familiarise yourself with the key tasks mentioned in the job description, like managing work orders and using Power BI. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Show Off Your Organisational Skills
Since this role requires strong organisational skills, prepare examples from your past experiences where you've successfully managed multiple tasks or projects. Be ready to discuss how you prioritised your workload and ensured timely completion of tasks, as this will highlight your ability to thrive in a fast-paced environment.
✨Brush Up on Relevant Software
Make sure you're comfortable with the software mentioned in the job description, such as Excel, Maximo, and Power BI. If you have experience with these tools, be prepared to discuss specific instances where you've used them effectively. If not, consider doing a quick online tutorial to get familiar with their basic functions.
✨Practice Your Communication Skills
As communication is key in this role, practice articulating your thoughts clearly and confidently. You might want to do a mock interview with a friend or family member, focusing on how you would handle calls and meetings professionally. This will help you feel more at ease during the actual interview and showcase your ability to build positive relationships.