At a Glance
- Tasks: Deliver top-notch customer service while ensuring a safe shopping environment.
- Company: Join Mitie, a leader in retail security with a focus on safety and service.
- Benefits: Enjoy competitive pay, annual leave, pension schemes, and free uniform.
- Other info: Great opportunities for progression and development in a supportive team.
- Why this job: Make a real difference by keeping customers and colleagues safe while gaining valuable experience.
- Qualifications: SIA licence preferred; training available for the right candidates.
The predicted salary is between 27500 - 27500 £ per year.
Pay rate: £13.23ph
Various Shifts (to be discussed at interview)
Mitie is looking for a Retail security officer who can deliver exceptional customer service whilst creating a safe shopping environment, free from the fear of crime for customers and colleagues.
It is preferable that you hold a current SIA licence or SIA Certificates (but in some circumstances training for a licence can be provided).
Vetting
It is vital that you have a full 5-year checkable employment/education history; failure to do so could mean your offer will be withdrawn or your employment terminated.
Main duties
- To deliver industry leading customer service
- To deter violence and public order offences
- To conduct patrols of the store
- Utilising CCTV systems to support the reduction of crime and stock loss
- Liaise with the store management teams
- Liaise with the Police and crime partnerships where required to foster a great working relationship to support the reduction of crime in store
- To wear Body Worn CCTV to support in the reduction of crime and increase colleague and customer safety
Benefits
- Contracted hours
- Annual leave entitlement
- Pension and Life insurance schemes
- Free uniform supplied
- SIA Re-licencing programme
- Comprehensive induction and training programme
- Access to Mitie's outstanding employee benefits including financial services, retail discounts, reward schemes and online GP services.
- Apprenticeship schemes
- Progression and development opportunities
- All breaks are paid
Relief Retail Security Officer in Holyhead employer: Mitie
Mitie is an exceptional employer that prioritises the safety and well-being of both its employees and customers. With a strong focus on professional development, including access to apprenticeship schemes and comprehensive training programmes, employees can expect meaningful growth opportunities. The supportive work culture, coupled with attractive benefits such as paid breaks, annual leave, and a pension scheme, makes Mitie a rewarding place to build a career in retail security.
StudySmarter Expert Advice🤫
We think this is how you could land Relief Retail Security Officer in Holyhead
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the retail security sector. A personal recommendation can go a long way in landing that interview.
✨Tip Number 2
Prepare for the interview by researching Mitie and understanding their values. Show them you’re not just another candidate; you’re genuinely interested in creating a safe shopping environment and delivering top-notch customer service.
✨Tip Number 3
Practice common interview questions related to security and customer service. Think about scenarios where you’ve successfully handled difficult situations. This will help you stand out as someone who can deter violence and maintain order.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll have access to all the benefits we offer, like training for your SIA licence and progression opportunities.
We think you need these skills to ace Relief Retail Security Officer in Holyhead
Some tips for your application 🫡
Show Off Your Customer Service Skills:In your application, make sure to highlight any experience you have in delivering top-notch customer service. We want to see how you can create a safe and welcoming environment for customers and colleagues alike.
Be Clear About Your Experience:When detailing your work history, be specific about your roles and responsibilities. We need to see that you have a full 5-year checkable employment/education history, so don’t skip over any important details!
Mention Your SIA Licence:If you hold a current SIA licence or certificates, definitely mention it! If not, let us know if you're open to training for one. It shows your commitment to the role and willingness to learn.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the position. Plus, it’s super easy!
How to prepare for a job interview at Mitie
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Relief Retail Security Officer. Familiarise yourself with the key duties like delivering customer service, conducting patrols, and liaising with store management. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Customer Service Skills
Since this role emphasises exceptional customer service, prepare examples from your past experiences where you've successfully handled difficult situations or provided outstanding service. This will demonstrate your ability to create a safe and welcoming environment for customers and colleagues alike.
✨Be Ready to Discuss Your SIA Licence
If you hold a current SIA licence or certificates, be prepared to discuss how your qualifications can benefit the role. If you don’t have one yet, express your willingness to undergo training and highlight any relevant experience that showcases your commitment to safety and security.
✨Prepare Questions for the Interviewers
Interviews are a two-way street, so think of insightful questions to ask about the company culture, training programmes, and career progression opportunities. This not only shows your enthusiasm for the position but also helps you gauge if the company is the right fit for you.
