At a Glance
- Tasks: Support police in custody suites, care for detainees, and assist with rehabilitation.
- Company: Join a dynamic team within the criminal justice system.
- Benefits: Competitive salary, full training, and opportunities for career growth.
- Other info: Flexible shifts with a supportive team and ongoing development opportunities.
- Why this job: Make a real difference while gaining valuable experience in a rewarding role.
- Qualifications: Empathy, basic IT skills, and a valid driving licence required.
The predicted salary is between 30000 - 40000 € per year.
Are you interested in working within the criminal justice system in a core role supporting the police? Do you have the empathy to work with vulnerable people? We are looking for people who want to make a difference working alongside the Police in custody suites, caring for detainees. This includes:
- Supporting detainees during their time spent in custody
- Completing forensic samples
- Working with other agencies to support and help with detainees' rehabilitation
Previous experience working within the police, security, or armed forces would be beneficial, but we will train you fully on an Initial Training Course even without previous experience. You will be expected to use a computer and various programs competently during your working day.
The role requires flexibility to work not only in your base Custody suite but across an assigned region in the Police Custody Suites and Force area.
What you can earn:
Salary to be discussed at interview.
Full time: This entails fixed shift working in a team rota pattern of 4 shifts on and 4 days off: 06:45 to 19:00 for 2-day shifts followed by 2-night shifts of 18:45 to 07:00. Rolling rota available 2 years in advance.
Part time: This entails fixed shift working: 06:45 to 19:00 for day shifts and night shifts of 18:45 to 07:00, working in a team rota pattern of 2-day shifts on, 8 days, 2 nights, 4 days off. Rolling rota available 2 years in advance.
These patterns are contractually agreed with the customer; whereas there may be opportunities for a part-time or mutually agreed “Bank” contract, we require all employees to work full shifts, and part-time employees still need to carry out some night shifts.
If you refer a colleague who successfully joins us, that is £150 each time!
Minimum requirements:
- Previous Police/Security/forces experience would be beneficial
- A reasonable level of spoken and written English and basic numeracy
- Competent in IT and using a computer
- Full valid driving licence
- Must have RTW in UK, lived in UK, British Passport or ILR for 3 years + no gaps out of country more than 3 months
- All candidates are subject to police vetting checks - clean driving/criminal record is essential
A little more about the role:
The custody suites can be an energetic place to work, with no two shifts the same. Whilst detained, we provide individuals with all their physical and mental healthcare and wellbeing needs. As well as escorting detainees and making recorded observations as per their individual plan, you will work with colleagues and the Police to deal with any detainee that is a risk of harming themselves. You will be working in a small team alongside Police Officers, whilst also having the support of experienced Senior Custody Detention Officers to learn from.
Training:
Once you have passed our selection and vetting process, you will begin your Police Services career by completing a 3-week initial training course (ITC) Monday to Friday 8am - 5pm on FULL PAY. You will then have continued development.
Opportunities for growth:
We will support you every step of the way, developing your skills to professionally deliver this rewarding, sometimes challenging role with integrity and respect. Opportunities to progress to Senior Custody Detention Officer, where you will manage sizeable teams.
Custody Detention Officer in Hereford employer: Mitie
Join a dynamic team as a Custody Detention Officer, where you will play a vital role in the criminal justice system, supporting vulnerable individuals alongside the Police. Our commitment to employee development is evident through comprehensive training and clear pathways for career progression, including opportunities to advance to Senior Custody Detention Officer. With a supportive work culture and flexible shift patterns, we ensure that our employees can thrive both personally and professionally while making a meaningful impact in their community.
StudySmarter Expert Advice🤫
We think this is how you could land Custody Detention Officer in Hereford
✨Tip Number 1
Network like a pro! Reach out to people in the criminal justice field, especially those who work as Custody Detention Officers. They can give you insider tips and might even know about job openings before they're advertised.
✨Tip Number 2
Prepare for the interview by brushing up on your knowledge of the police system and the role itself. Think about how your skills and experiences align with what they’re looking for, especially your empathy and ability to work with vulnerable individuals.
✨Tip Number 3
Showcase your flexibility! Since the role requires working across different custody suites, highlight any past experiences where you've adapted to new environments or worked in varied teams. This will show you're ready for the dynamic nature of the job.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive and take the initiative to connect with us directly.
We think you need these skills to ace Custody Detention Officer in Hereford
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for working in the criminal justice system shine through. We want to see that you genuinely care about making a difference and supporting vulnerable people.
Tailor Your Application:Make sure to customise your application to highlight any relevant experience, even if it’s not directly in custody or policing. We appreciate skills from various backgrounds, so don’t hesitate to showcase how your past roles can contribute to our team.
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon. We want to understand your qualifications and motivations without having to sift through unnecessary details.
Apply Through Our Website:For the best chance of success, make sure to apply directly through our website. This way, we can easily track your application and get back to you quicker. Plus, it shows you’re serious about joining us!
How to prepare for a job interview at Mitie
✨Know the Role Inside Out
Make sure you understand what a Custody Detention Officer does. Familiarise yourself with the responsibilities, especially around supporting vulnerable detainees and working alongside the police. This will help you answer questions confidently and show your genuine interest in making a difference.
✨Show Your Empathy
Since this role involves working with vulnerable individuals, be prepared to discuss your empathy and how you would handle sensitive situations. Think of examples from your past experiences where you've shown compassion or supported someone in need.
✨Brush Up on IT Skills
As you'll be using various computer programs, it’s essential to demonstrate your IT competency. If you have experience with specific software or systems, mention them. If not, consider doing a quick refresher on basic IT skills to boost your confidence.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving abilities and decision-making skills. Practice responding to hypothetical situations you might face as a Custody Detention Officer, focusing on how you would ensure the safety and wellbeing of detainees.
