At a Glance
- Tasks: Manage calls and emails, ensuring timely processing of helpdesk tasks.
- Company: Join a dynamic team focused on compliance and customer support.
- Benefits: Gain valuable experience in a fast-paced environment with growth potential.
- Other info: Exciting opportunity for career development in a collaborative setting.
- Why this job: Be part of a supportive team while honing your IT and admin skills.
- Qualifications: IT skills and administrative experience are essential; teamwork is key.
The predicted salary is between 25000 - 30000 € per year.
Role Responsibilities
- Work with team members to handle incoming calls, emails and allocating work based on pre-agreed priorities.
- Ensure all reported jobs are processed in a timely manner.
- Monitoring the completion of Planned Preventive Maintenance and Helpdesk tasks to ensure contract compliance.
- Logging and processing job quotes, maintaining full auditable trails for invoices, timesheets, material orders, and goods received notes.
- Checking and maintaining the FM Helpdesk Inbox, scheduling reactive and help-desk call-outs, and opening and closing jobs.
- General administration support, daily chasing and liaison, raising corrective maintenance tasks following PPM completed tasks.
What we are looking for
- IT skills, including Microsoft Excel, Word, and Outlook, with some experience in updating systems.
- Administrative experience is essential.
- A good team player, supportive and organised.
- Someone happy to work in a fast paced environment.
Helpdesk & Compliance Co-ordinator employer: Mitie
As a Helpdesk & Compliance Co-ordinator, you will thrive in a dynamic and supportive work environment that values teamwork and efficiency. Our company offers comprehensive training and development opportunities, ensuring that you can grow your skills while contributing to our commitment to excellence in service delivery. Located in a vibrant area, we provide a collaborative culture where every team member's input is valued, making it an ideal place for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Helpdesk & Compliance Co-ordinator
✨Tip Number 1
Network like a pro! Reach out to your connections and let them know you're on the hunt for a Helpdesk & Compliance Co-ordinator role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Brush up on your IT skills, especially with Microsoft Excel, Word, and Outlook. Be ready to showcase how your administrative experience makes you the perfect fit for a fast-paced environment.
✨Tip Number 3
Show off your organisational skills! When you get the chance to chat with potential employers, highlight your ability to manage multiple tasks, like handling incoming calls and emails while keeping everything on track. It’s all about demonstrating that you can juggle it all!
✨Tip Number 4
Don’t forget to apply through our website! We love seeing applications come directly from candidates who are eager to join our team. Plus, it gives you a better chance to stand out in the crowd!
We think you need these skills to ace Helpdesk & Compliance Co-ordinator
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your relevant experience, especially in administration and IT skills. We want to see how your background aligns with the Helpdesk & Compliance Co-ordinator role, so don’t be shy about showcasing your strengths!
Craft a Catchy Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our team. Mention your organisational skills and ability to thrive in a fast-paced environment – we love that kind of enthusiasm!
Show Off Your Team Spirit:We’re looking for a good team player, so make sure to include examples of how you’ve collaborated with others in previous roles. Whether it’s handling calls or managing tasks, let us know how you contribute to a positive team dynamic.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and you’re good to go!
How to prepare for a job interview at Mitie
✨Know Your Tech
Brush up on your IT skills, especially with Microsoft Excel, Word, and Outlook. Be ready to discuss how you've used these tools in previous roles, as this will show you're prepared for the technical aspects of the job.
✨Show Your Organisational Skills
Prepare examples that highlight your organisational abilities. Think about times when you successfully managed multiple tasks or projects, especially in a fast-paced environment. This will demonstrate that you can handle the demands of the role.
✨Team Player Vibes
Be ready to talk about your experience working in teams. Share specific instances where you supported colleagues or contributed to group success. This will help convey that you’re a good fit for their collaborative culture.
✨Stay Calm Under Pressure
Since the role involves handling incoming calls and emails, practice how you would respond to challenging situations. Show that you can remain calm and collected while managing priorities, which is crucial for this position.
