Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead operations to enhance patient care and ensure facilities exceed expectations.
- Company: Innovative healthcare service provider focused on excellence.
- Benefits: Competitive salary, professional development, and a positive work environment.
- Why this job: Make a real impact in healthcare by improving facilities and patient experiences.
- Qualifications: Extensive FM experience in healthcare and relevant engineering degree.
- Other info: Join a dynamic team with opportunities for growth and innovation.
The predicted salary is between 48000 - 72000 £ per year.
Better places, thriving communities.
Help our Mitie team deliver with Pride and Purpose.
Role: FM Head of Operations (Shift)
Exciting Opportunity: Head of Operations (Shift) at University Hospital Coventry
Join us as the innovative Head of Operations (Shift) and spearhead our FM estates service! In this crucial role, you will enhance patient care and experience, ensuring our facilities not only meet but exceed expectations. Your commitment to excellence will play a vital part in creating a positive healthcare environment.
Ideal Candidate
We are looking for a candidate with extensive experience in FM estates services, particularly in healthcare settings. A strong understanding of Health Building Notes (HBNs) and Health Technical Memorandums (HTMs) is essential. You\’ll oversee reactive and planned maintenance, ensuring timely completion within budget and to the highest quality standards.
As a key senior leader, you will guide estates shift operations and future service planning while ensuring compliance with legislative and healthcare requirements. You may also act as a deputy for the Director of Estates as needed.
Key Responsibilities
Enhance the performance of estates shift teams through effective leadership and a commitment to excellence and a ‘right first-time’ approach. Implement personalized development plans via Staff Development Reviews and cultivate innovation to boost efficiency and quality. Provide expert advice for lifecycle works and capital projects while engaging external consultants and participating in project boards for large-scale initiatives. Proactively manage budget expenditures and ensure service contracts provide optimal value. Foster a culture of continuous improvement by networking with other Mitie FM sites, conducting audits, and implementing supportive IT systems. Communicate effectively with regular reports for the Director of Estates and through collaboration with other Mitie Directors, while coordinating incident reporting to ensure seamless information flow.
Experience required
- A bachelor’s degree in a relevant field such as Building Services Engineering or mechanical / electrical engineering; membership in professional bodies like IMechE or CIBSE is desirable.
- Extensive hard FM assets and services in a complex health environment.
- Strong knowledge of engineering systems in healthcare, including medical gas and ventilation systems.
- Familiarity with Health Technical Memorandum standards related to the design, construction, and maintenance of healthcare facilities.
- Previous experience as an Authorised Person within NHS guidelines is preferable.
Join us in making a difference in patientcare and experience at University Hospital Coventry!
Proudly we make a positive difference to millions of people.
Join our Mitie Team.
Our market-leading offering provides you with benefits that suit your lifestyle.
We have a virtual GP on hand for you and members of your household. So you can get expert advice by video or phone without having to leave your home. We offer financial wellbeing assistance through our Salary Finance scheme. For example, you could access 50% of your earned pay before payday for a small fee. Salary Finance also offers competitive loans.
When you join us, we’ll give you a link to our flexible lifestyle benefits platform, Choices. You might choose to purchase up to five extra days’ holiday each year. You might buy critical illness insurance, seek dental treatment or buy technology products at an affordable cost. There are many choices!
We give you access to high street discounts from thousands of well-known retailers, gyms and more through our MiDeals platform. And we have a cycle-to-work scheme. Life cover of up to four times your salary is available. We also offer enhanced pension contributions, a save-as-you-earn scheme, and a Mitie Matching Share Plan (you could even be awarded free shares in Mitie).
We award our employees with Mitie Stars as recognition for their hard work. There are cash prizes up for grabs each month and at the end of the year there’s a chance to scoop a top prize of £10,!
Our success is a direct result of the experience and quality of our people. Progressing your career is therefore a top priority for us. We offer a diverse variety of training and development avenues via a wide selection of learning resources to suit you.
We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long-term condition (for example dyslexia, anxiety, autism, a mobility condition or hearing loss) and need us to make any reasonable adjustments, changes or do anything differently during the recruitment process, please let us know by emailing Harnaik Sahdra at .
#J-18808-Ljbffr
Head of Operations employer: Mitie
Contact Detail:
Mitie Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Operations
✨Tip Number 1
Network like a pro! Reach out to your connections in the healthcare and facilities management sectors. Attend industry events or webinars to meet potential employers and showcase your expertise.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Be ready to discuss how your experience aligns with their goals, especially in enhancing patient care and operational excellence.
✨Tip Number 3
Showcase your leadership skills! During interviews, share specific examples of how you've successfully led teams and implemented innovative solutions in previous roles.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Head of Operations
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Head of Operations role. Highlight your experience in FM estates services, especially in healthcare settings, and don’t forget to mention any relevant qualifications or memberships that align with what we’re looking for.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about enhancing patient care and how your leadership style aligns with our commitment to excellence. Be sure to mention specific examples from your past roles that demonstrate your capabilities.
Showcase Your Knowledge: We want to see your understanding of Health Building Notes and Health Technical Memorandums. In your application, reference your familiarity with these standards and how they’ve influenced your work in previous positions. This will show us you’re the right fit for the role!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the position. Plus, it gives you a chance to explore more about our company culture and values.
How to prepare for a job interview at Mitie
✨Know Your Stuff
Make sure you brush up on your knowledge of Health Building Notes (HBNs) and Health Technical Memorandums (HTMs). Being able to discuss these in detail will show that you’re not just familiar with the standards but can also apply them effectively in a healthcare setting.
✨Showcase Your Leadership Skills
Prepare examples of how you've enhanced team performance in previous roles. Think about specific situations where your leadership made a difference, especially in managing estates shift teams or implementing development plans. This will demonstrate your commitment to excellence and a 'right first-time' approach.
✨Budget Savvy
Be ready to discuss your experience with budget management. Have examples of how you've proactively managed expenditures and ensured service contracts provided optimal value. This is crucial for the role, so showing your financial acumen will set you apart.
✨Communication is Key
Think about how you’ve communicated effectively with senior leaders and other departments in the past. Prepare to share how you’ve coordinated incident reporting and created seamless information flow. Strong communication skills are essential for this position, so highlight your ability to keep everyone in the loop.
