At a Glance
- Tasks: Lead commercial performance in critical infrastructure and drive value across utilities contracts.
- Company: Join a forward-thinking organisation focused on essential infrastructure services.
- Benefits: Opportunity for senior leadership, impactful work, and collaboration with senior stakeholders.
- Other info: Dynamic role with opportunities for strategic influence and career growth.
- Why this job: Make a meaningful impact in a high-stakes environment while enhancing contract performance.
- Qualifications: Proven commercial leadership in utilities or critical environments with strong negotiation skills.
The predicted salary is between 70000 - 90000 £ per year.
Lead Commercial Performance in Critical Infrastructure
Are you an experienced commercial leader ready to make an impact in a high-risk, highly regulated environment? We're looking for a Head of Commercial to lead our Utilities portfolio within our Critical Environments business—ensuring commercial excellence across contracts that underpin essential infrastructure. This is a pivotal role where precision, risk management, and strategic insight are key. You'll operate at the heart of complex, technical contracts—protecting value, driving performance, and ensuring we consistently meet our commercial and contractual obligations.
What You'll Be Doing
- Strategic Commercial Leadership
- Identify and drive commercial value and margin improvement across critical utilities contracts
- Provide expert guidance to Account Directors and Managers across the full contract lifecycle
- Support bid activity and contract retention, ensuring robust commercial outcomes
- Contract & Performance Management
- Oversee key commercial processes including contract variations, notices, and compliance tracking
- Ensure price adjustments, indexation, and contractual entitlements are applied accurately and on time
- Maintain strong governance over contract documentation and data integrity
- Operational & Financial Impact
- Support mobilisation and re-mobilisation of complex, high-risk environments
- Lead commercial input into contract reviews, performance improvement, and re-pricing strategies
- Work closely with operational teams to resolve disputes and manage claims effectively
- Insight, Risk & Reporting
- Deliver clear and structured reporting on commercial risks and opportunities to senior leadership
- Develop and implement strategies to mitigate risk and maximise value in a regulated environment
- Collaboration & Leadership
- Build strong relationships with clients operating in critical infrastructure environments
- Provide commercial training and support to operational and finance teams
- Contribute to cross-functional initiatives and strategic improvement projects
What We're Looking For
Your Experience & Expertise
- Proven commercial leadership within the FM sector, ideally in utilities or critical environments
- Demonstrable track record of protecting margin and improving profitability in complex contracts
- Strong understanding of contract models, commercial structures, and risk allocation
- In-depth knowledge of payment mechanisms, SLAs, KPIs, and performance risk mitigation
- Experience managing claims, disputes, and contractual negotiations
Your Skills & Style
You are a detail-focused and commercially astute leader who thrives in complex, high-stakes environments. You bring a structured and analytical approach, with the ability to manage risk while identifying opportunities for improvement. Calm and composed under pressure, you are confident navigating challenging situations and making sound decisions in fast-moving or critical scenarios. You communicate with clarity and authority, building strong relationships with both internal teams and senior client stakeholders. With strong organisational, reporting, and negotiation skills, you bring both strategic oversight and hands-on delivery to everything you do.
Why Join Us?
This is an opportunity to take on a senior leadership role within a critical and technically complex business unit, where your expertise will directly support the delivery of essential infrastructure services. You'll work in an environment where precision, compliance, and commercial discipline are vital, partnering with senior stakeholders to influence strategy and drive performance. As part of a forward-thinking organisation, you'll have the opportunity to make a meaningful impact—enhancing contract performance, managing risk, and contributing to the success of a business that operates at the heart of critical environments.
Ready to take the lead? If you're ready to apply your commercial expertise in a high-impact, critical environment, we'd love to hear from you.
Head of Commercial - Utilities employer: Mitie
Join a forward-thinking organisation that values precision, compliance, and commercial discipline in the critical infrastructure sector. As the Head of Commercial for Utilities, you'll thrive in a collaborative work culture that prioritises employee growth and offers unique opportunities to influence strategy and drive performance in high-stakes environments. With a focus on meaningful impact, you'll be supported by a team that values your expertise and fosters strong relationships with senior stakeholders.
StudySmarter Expert Advice🤫
We think this is how you could land Head of Commercial - Utilities
✨Tip Number 1
Network like a pro! Reach out to industry contacts and attend relevant events. Building relationships can open doors that job applications alone can't.
✨Tip Number 2
Prepare for interviews by researching the company and its projects. Show them you understand their challenges in critical environments and how you can add value.
✨Tip Number 3
Practice your pitch! Be ready to articulate your experience in commercial leadership and how it aligns with their needs. Confidence is key!
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed and shows you're serious about joining us.
We think you need these skills to ace Head of Commercial - Utilities
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience in commercial leadership, especially within the utilities or critical environments sector. We want to see how your skills align with the specific requirements of the Head of Commercial role.
Showcase Your Achievements:Don’t just list your responsibilities; share your successes! Use quantifiable results to demonstrate how you've improved profitability and managed risks in complex contracts. This will help us see the impact you've made in previous roles.
Be Clear and Concise:When writing your application, keep it straightforward and to the point. We appreciate clarity, so make sure your key messages stand out. Avoid jargon unless it's relevant to the role, and ensure your communication reflects the structured approach we value.
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at Mitie
✨Know Your Contracts Inside Out
Before the interview, make sure you thoroughly understand the types of contracts you'll be dealing with. Familiarise yourself with key terms, payment mechanisms, and performance metrics. This will not only show your expertise but also help you discuss how you can protect margins and improve profitability.
✨Demonstrate Your Risk Management Skills
Be prepared to share specific examples of how you've successfully managed risks in previous roles. Think about situations where you identified potential issues and implemented strategies to mitigate them. This will highlight your analytical approach and ability to thrive in high-stakes environments.
✨Showcase Your Leadership Style
As a Head of Commercial, you'll need to lead teams and build strong relationships. Be ready to discuss your leadership style and how you’ve supported teams in achieving commercial excellence. Share instances where you provided guidance or training that led to improved outcomes.
✨Prepare for Scenario-Based Questions
Expect questions that put you in hypothetical situations related to contract negotiations or dispute resolutions. Practice articulating your thought process and decision-making strategies. This will demonstrate your structured approach and ability to handle complex challenges effectively.
