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- Tasks: Provide exceptional reception and administrative support while ensuring security compliance.
- Company: Join Mitie Security, a dynamic workplace that values hard work and dedication.
- Benefits: Earn £12.60 per hour with opportunities for training and professional development.
- Why this job: Make a real impact by protecting people and assets in a rewarding role.
- Qualifications: Previous security experience and SIA licence preferred.
- Other info: Enjoy a Monday to Friday schedule with a focus on continuous self-development.
Pay rate: £12.60 ph
Mitie Security is looking for a Receptionist / Administrator to take on the exciting responsibility of working with partners in the Havant area. Ideal applicants will be hard‑working, motivated individuals, looking for a dynamic workplace that rewards their efforts. For those who want to deliver the exceptional every day and go the extra mile, this role is for you.
Job Type: Permanent
Hours: Monday – Friday – 0800-1600
Job Overview: To protect our customer’s property, people and/or assets by providing security services in direct accordance with the site’s published Assignment Instructions (AI’s) and any subsequent changes. Deliver results that meet and/or exceed the Key Performance Indicators/Service Level Agreements for the customer through full responsibility and accountability, providing a service that aids in the retention of the contract. To undertake additional training to ensure continuous self‑development.
Main Duties:
- Operations: To be aware of and ensure compliance with all aspects of policies and relevant legal and regulatory requirements as directed by the Security Account Manager and in accordance with UK Law and guidance bodies. Fully and satisfactorily complete all of the tasks and duties on site as defined within the published Assignment Instructions (AI’s). Proactively refer to and review the published Assignment Instructions, thereby familiarising oneself with any changes in order to suggest additional amendments that will improve or enhance the current level of service. To be compliant with industry and statutory legislation (you are required to obtain a front‑line licence in either Security Guarding or Door Supervision), which must be worn at all times whilst carrying out your duties. The customer also requires a CCTV PSS SIA licence. There are also additional courses that are contractually required. Comply with legal obligations and safety requirements of the role. Follow instructions and procedures appropriately without unnecessarily challenging authority. Work in a systematic, methodological and orderly way.
- Training: Fully and satisfactorily complete all required competency training. To undertake additional training to ensure continuous self‑development as directed by the Security Account Manager. Use technology to achieve key work objectives and develop job knowledge and expertise through continual professional development. You are required to ensure you renew your licence 16 weeks before expiry.
- Security and Health & Safety: Look out for, and to immediately report, any Health & Safety hazards, or potential hazards, on site. Stay alert to any threats or changes within the work environment in order to take the appropriate action to reduce the chance of disruption, loss or damage. Use common sense and initiative by immediately involving others if a situation appears to become threatening. To maintain professional conduct in the face of difficult situations and challenging customers. Complete an accurate, detailed notebook entry as soon as possible after any incident, which can then be used as part of the Incident Report process. Keep to schedules and demonstrate commitment to Mitie and the client. To ensure check calls are being carried out at the allocated time slot as stipulated in the Assignment Instructions (AI’s). To call emergency services and Communication Centre to report all incidents.
What we are looking for:
- Previous Security Experience
- SIA Licence
- SC Clearance desirable
Receptionist / Administrator in Havant employer: Mitie
Contact Detail:
Mitie Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist / Administrator in Havant
✨Tip Number 1
Get to know the company! Research Mitie Security and understand their values and mission. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn. A friendly chat can give you insider tips about the role and the company culture, plus it might just get your foot in the door!
✨Tip Number 3
Practice makes perfect! Prepare for common interview questions related to security and administration roles. Think about how your past experiences align with the responsibilities listed in the job description.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It shows professionalism and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Receptionist / Administrator in Havant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Receptionist / Administrator role. Highlight any relevant experience, especially in security or administration, and don’t forget to mention your SIA licence if you have one!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to express your motivation for the role and how you can deliver exceptional service. Keep it concise but impactful – we want to see your personality!
Showcase Your Skills: In your application, be sure to showcase skills that align with the job description, like attention to detail, compliance with regulations, and your ability to handle challenging situations. We love seeing candidates who are proactive!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts!
How to prepare for a job interview at Mitie
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Receptionist / Administrator at Mitie Security. Familiarise yourself with the job description and think about how your skills and experiences align with the requirements. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Customer Service Skills
As a Receptionist / Administrator, you'll be the first point of contact for clients and visitors. Prepare examples from your past experiences where you've delivered exceptional customer service or handled challenging situations. This will demonstrate your ability to maintain professionalism and composure, which is crucial for this position.
✨Be Ready for Scenario Questions
Expect to face scenario-based questions during your interview. Think about potential challenges you might encounter in the role, such as dealing with difficult customers or managing multiple tasks simultaneously. Practising your responses will help you articulate your thought process and problem-solving skills effectively.
✨Highlight Your Commitment to Continuous Learning
Mitie Security values continuous self-development, so be prepared to discuss any relevant training or certifications you've completed. Mention your willingness to undertake additional training, like obtaining the necessary licences, and how you stay updated on industry standards. This shows your dedication to personal growth and aligns with their expectations.