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- Tasks: Welcome customers, manage bookings, and ensure a safe environment.
- Company: Join a leading customer service provider at BAE Systems.
- Benefits: Earn £13.45 per hour with 38.5 hours per week.
- Other info: Fast-paced environment with opportunities to grow your organisational skills.
- Why this job: Be the friendly face that creates memorable experiences for customers.
- Qualifications: Strong problem-solving skills and customer service experience required.
The predicted salary is between 28000 - 28000 £ per year.
A customer service provider is seeking a Customer Liaison Representative to ensure a welcoming atmosphere at their BAE Systems site in Brough. The role involves greeting customers, managing bookings, and ensuring compliance with safety standards.
Key qualifications include:
- Strong problem-solving skills
- Customer service experience
- Ability to multitask in a fast-paced environment
- Good organizational skills
The position offers 38.5 hours per week with an hourly rate of £13.45. Candidates should be adaptable.
Guest Experience Coordinator & Front Desk Liaison employer: Mitie
Contact Detail:
Mitie Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Guest Experience Coordinator & Front Desk Liaison
✨Tip Number 1
Make sure to research the company and its values before your interview. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service scenarios! Think about how you'd handle tricky situations or complaints, as this role is all about creating a welcoming atmosphere for customers.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look professional and approachable when you walk through the door for your interview.
✨Tip Number 4
Don't forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role and keeping you top of mind.
We think you need these skills to ace Guest Experience Coordinator & Front Desk Liaison
Some tips for your application 🫡
Show Your Customer Service Skills: Make sure to highlight your previous customer service experience in your application. We want to see how you've created welcoming atmospheres and handled bookings in the past!
Demonstrate Problem-Solving Abilities: In your written application, share examples of how you've tackled challenges in a fast-paced environment. We love seeing candidates who can think on their feet and find solutions!
Be Organised and Adaptable: Since the role requires multitasking, let us know how you manage your time and stay organised. A brief mention of your adaptability in different situations will go a long way!
Apply Through Our Website: We encourage you to submit your application through our website for the best chance of being noticed. It’s the easiest way for us to keep track of your application and get back to you!
How to prepare for a job interview at Mitie
✨Know the Company
Before your interview, take some time to research BAE Systems. Understand their values, mission, and what they do. This will not only help you answer questions more effectively but also show that you're genuinely interested in the role.
✨Showcase Your Customer Service Skills
Since the role is all about customer experience, prepare examples from your past work where you excelled in customer service. Think of specific situations where you solved problems or went above and beyond for a customer.
✨Demonstrate Multitasking Abilities
In a fast-paced environment, multitasking is key. Be ready to discuss how you've successfully managed multiple tasks at once. You could even mention tools or techniques you use to stay organised and efficient.
✨Prepare Questions
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful ones that show your interest in the role and the company. For example, you might ask about the team you'll be working with or how success is measured in this position.