At a Glance
- Tasks: Design innovative IT solutions and support sales teams in delivering value to clients.
- Company: Join Mitie, a leading company in tech solutions with a focus on growth.
- Benefits: Full-time role with career advancement, competitive pay, and a supportive work environment.
- Other info: Dynamic office environment with opportunities for national travel and professional development.
- Why this job: Be the technical mastermind behind impactful solutions that shape customer experiences.
- Qualifications: Experience in Cisco solutions and strong communication skills are essential.
The predicted salary is between 55000 - 65000 £ per year.
This full-time on-site position offers great opportunities for career growth. The role: As the IT Solutions Architect you will be responsible for providing solution ownership and guidance during the sales process through the identification and clarification of a customer's technical and business requirements and applying them to the design of value-based propositions using the GBEC approved solutions. You will also be responsible for the overall quality of the client solution, working with delivery and support where required, to deliver supportable, scalable solutions for our customers. You will be the technical owner of all the customer design solutions they have scoped and designed through the sales cycle and it is your responsibility to provide a clear handover into the GBEC delivery teams to help ensure effective delivery and support throughout the customer's lifecycle.
Duties and Responsibilities
- Providing high level and detailed technology solution designs
- Supporting sales and bid teams with opportunities, dealing with ad-hoc requests to tight deadlines
- Agreeing the design solution plans with the lead BDM and designer
- Reviewing the technical solution designs with suppliers to ensure the designs are spec and manufacturer compliant
- Handing over the project brief to the projects team
- Estimating costs and preparing business cases for IT solutions, considering infrastructure, licenses, development and support for client solutions
- Maintaining awareness and researching new technologies that GBE Converge can provide to existing or new customers
- Providing technical expertise on any key client projects or support work
- Providing pre-sales support to GBE Converge
- Providing excellent and effective customer service at all times
- Ensuring all paperwork relating to design is accurately completed and submitted in line with the sales to projects handover process
- Ensuring that system designs satisfy quality standards and procedures
- Adhering to the company technology stack onboarding process
- Developing sales presentation material
- Any other tasks requested by your line manager
Person Specification
Essential
- Implementing and administering Cisco Solutions (CCNA) credential and Cisco Certified Network Professional (CCNP)
- Over 2 years' experience working in technical solutions or similar role
- Experience in assessing a broad range of information solutions and products
- Excellent communication skills, both written and verbal
- Ability to explain technical concepts to different audiences
- Strong critical thinker with problem solving aptitude
- Excellent organisational skills
- Experience in troubleshooting enterprise level environments
- Willingness to learn new skills in a fast-paced environment
- Comfortable working within a team or using own initiative
- Good customer service skills and have experience in providing customer service
Desirable
- Aruba Certified Design Professional (ACDP)
- Cisco CCIE qualified
- Microsoft Certified Azure Solutions Architect Expert
- HPE ATP – Hybrid IT Solutions V2
- Wireless surveying – Ekahau Design
Working Conditions
The Solutions Architect role is primarily an office-based role; however, national travel will be expected to attend off-site customer meetings and workshops nationally as required. There will be long periods of working in front of a VDU with regular breaks common. The role requires that you will be available to work evenings, weekends and bank holidays on request.
Solutions Architect at Mitie in Gloucester employer: Mitie
Mitie is an exceptional employer that fosters a dynamic work culture in Gloucester, offering extensive opportunities for career advancement and professional development. As a Solutions Architect, you will be part of a collaborative team that values innovation and customer service, while also benefiting from a supportive environment that encourages continuous learning and the exploration of new technologies.
StudySmarter Expert Advice🤫
We think this is how you could land Solutions Architect at Mitie in Gloucester
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Mitie values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges Mitie might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Mitie!
✨Direct Apply to Mitie
Let's not forget to apply directly through the Mitie website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace Solutions Architect at Mitie in Gloucester
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Mitie.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Mitie. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Mitie
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
