GBE Converge is seeking a Support Engineer to provide remote, onsite and workshop IT support for clients from our Gloucester office. You will deliver excellent customer service, manage incidents via the ticketing system and contribute to small projects and installations.
Responsibilities include problem resolution, logging tickets, site visits, and maintaining monitoring platforms. You will also assist with pre-sales support and knowledge sharing within the team.
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IT Support Engineer β Remote & Onsite Expert in Gloucester employer: Mitie
Mitie Power & Grid is an exceptional employer that fosters a collaborative and innovative work culture, making it an ideal place for professionals in the renewables sector. With a strong commitment to employee development, you will have access to continuous training and growth opportunities while working on cutting-edge projects in a supportive environment. Located in a vibrant area, our team enjoys a balance of professional challenges and personal well-being, ensuring a rewarding career path.