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- Tasks: Manage postal services, distribute mail, and coordinate deliveries across two sites.
- Company: Join a dynamic team at a leading facilities management company.
- Benefits: Enjoy full training, free parking, and access to thousands of discounts.
- Other info: Great opportunities for progression and continuous training.
- Why this job: Be the vital link in communication while enjoying a flexible work schedule.
- Qualifications: Strong communication skills and a reliable, enthusiastic attitude.
The predicted salary is between 24000 - 36000 £ per year.
As a Postal Concierge you will be responsible for maintaining excellent standards by providing a postal service for 2 of our client sites based in Scotland. The role is required to organise and coordinate incoming mail to site to distribute mail across to sites by using the in-house shuttle service, delivering letters, parcels, and collecting mail to be franked and re-posted back out. The role requires the individual to walk around both sites to distribute and collect the post throughout their shift.
Hours of Work: 30 hours per week: Monday - Thursday ONLY 8 Hours per day.
Responsibilities:
- Assist with queries on postal service
- Liaise with cleaners, security & facilities when and where required
- Post duties - role requires individual to walk around two sites distributing and collecting mail
- Be trained to use a franking machine and maintain this service
- Keep all post organised and up to date
- Sort mail by hand, delivering and collecting mail & parcels
- Load mailbags
- Get signatures for some deliveries
- Pick up mail from post boxes and multiple buildings based on site
- Deal with wrongly addressed or returned mail
- Report maintenance issues in all areas
- Organise and arrange with customers regarding postal queries
- Excellent communication skills both verbal and written and good telephone manner
- Daily/Weekly & Monthly audit check
- Franking, collection and delivery of post, distribution and organisation
- Monthly reporting
- Use a computer/laptop to process mail
Qualifications and Experience:
- Excellent communication skills
- Professional and enthusiastic manner
- Being reliable and trustworthy
- To work in a flexible manner toward changes/needs of the business
- Excellent customer service skills
- Must be able to pass security clearance
Benefits:
- Full uniform, PPE & equipment provided
- Full training is provided to perform the role
- Free onsite parking
- Cycle to work scheme
- 1000s of discounts to multiple retailers, supermarkets and entertainment providers
- Continuous training provided
- Progression within the wider team
- Mitie reward scheme
- Our virtual GP service
Postal Concierge in Glasgow employer: Mitie
Contact Detail:
Mitie Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Postal Concierge in Glasgow
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on the company and its values. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your skills match the job description, especially your communication and organisational skills.
✨Tip Number 3
Dress the part! Even if the role is casual, looking smart and professional can make a great first impression. It shows you take the opportunity seriously and are ready to represent the company well.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows appreciation for the opportunity and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Postal Concierge in Glasgow
Some tips for your application 🫡
Show Off Your Communication Skills: Since excellent communication is key for the Postal Concierge role, make sure to highlight your verbal and written skills in your application. We want to see how you can effectively handle queries and liaise with different teams!
Tailor Your Application: Take a moment to customise your application to match the job description. Mention your experience with mail handling or customer service, and let us know why you're the perfect fit for this role at our client sites in Scotland.
Be Reliable and Trustworthy: Reliability is crucial for this position, so don’t forget to mention any past experiences that showcase your dependability. We’re looking for someone we can trust to manage the postal service efficiently!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process!
How to prepare for a job interview at Mitie
✨Know Your Postal Stuff
Make sure you brush up on postal services and procedures before the interview. Familiarise yourself with how mail is sorted, delivered, and collected, as well as the use of franking machines. This will show that you're genuinely interested in the role and ready to hit the ground running.
✨Show Off Your Communication Skills
Since excellent communication is key for this role, prepare examples of how you've effectively communicated in previous jobs. Think about times when you’ve dealt with queries or worked with different teams, like cleaners or security. This will help demonstrate your ability to liaise with various stakeholders.
✨Be Ready to Walk the Talk
As the job involves walking around two sites, be prepared to discuss your physical readiness for the role. You might want to mention any previous experience that required you to be active or mobile, showing that you’re up for the task and can handle the demands of the job.
✨Prepare for Scenario Questions
Expect questions about how you'd handle specific situations, like dealing with wrongly addressed mail or customer queries. Think through potential scenarios and how you would resolve them. This will showcase your problem-solving skills and your ability to stay organised under pressure.